Meet Our Staff
Finance
Bob Whay
Business Manager
Rami Ramadan
Business Manager
Sales
Veronica Tran
Client Advisor
Brandon Giganti
Client Advisor
Dawn Discenza
Client Advisor
Tarik Graham
Client Advisor
Dave Ware
Client Advisor
David Schaedler
Client Advisor
Dzevad Hamzic
Client Advisor
Zachary Boersig
Client advisor
Josh Dworman
Client Advisor
Management
Linzie Foster Sr
Sales Manager
Craig Suntrup
Owner
Brent Straub
General Sales Manager
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Service
Jeff Daniels
Service Advisor
Mindy Linn
Service Advisor
Rick Thayer
Service Advisor
Chris Bohr
Service Advisor
Administration
Zack Forister
BMW Genius
Brandon Rea
Social Media
Bob Whay
Business Manager
Oct 22, 2021
Friendly staff and Dave Ware is great client advisor,...
Friendly staff and Dave Ware is great client advisor, very professional and easy to work with.
Oct 22, 2021
Had a great experience working with the team at this...
Had a great experience working with the team at this dealership. I highly recommend them and especially Dawn DiScenza. She’s knowledgeable, sincere, experienced and made the whole process enjoyable.
Oct 21, 2021
Very good job at sales. No pressure. All aspects of the...
Very good job at sales. No pressure. All aspects of the experience were excellent! I highly recommend this sales person and also had a great experience with each person at the dealership. Great job!!!
Oct 16, 2021
Everyone in all departments were great to work with at...
Everyone in all departments were great to work with at BMW of West St Louis
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Veronica Tran
Client Advisor
Oct 21, 2021
Veronica was great, very easy to work with. She made the...
Veronica was great, very easy to work with. She made the process of buying a car very enjoyable one. I highly recommend working with her when you need to buy a new BMW.
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Oct 14, 2021
Great experience, dealership worked hard to earn our...
Great experience, dealership worked hard to earn our business, sales associate Veronica Tran did an excellent job getting the sale through and making sure we were taken care of, Thanks Veronica !!! Would certainly recommend her and the dealership to others!!
Oct 12, 2021
Veronica was awesome ! She knows her stuff , I was a...
Veronica was awesome ! She knows her stuff , I was a little unsure if I wanted the BMW X4 .Veronica insured me it was a must have and it wouldn’t be available so act fast . I’m glad I did because I’m really in love with my car ! I drove a Jaguar F pace and I was sadden to leave but my BMW drive just as smooth , I must admit the technology in the BMW is untouchable and that alone is an upgrade . Veronica took the time to show me how to use each feature on my car and I truly appreciated that . Both manager came out to thank me for my purchase and Bob explain everything to md before I Seal the deal. Everything was great at BMW if you’re looking for a car make your first stop here !
Oct 02, 2021
I highly appreciate for good and fast services from BMW...
I highly appreciate for good and fast services from BMW West St. Louis, especially big thanks Ms. Veronica Tran for her professional honestly attitudes to support me successful purchasing the vehicle which I totally satisfied.
Linzie Foster Sr
Sales Manager
Oct 18, 2021
This gentleman helped me in a minute way but it meant...
This gentleman helped me in a minute way but it meant alot to me the way he stepped in to handle a situation. I really appreciated his thoughtfulness and his professionalism.
Oct 16, 2021
Everyone in all departments were great to work with at...
Everyone in all departments were great to work with at BMW of West St Louis
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Oct 08, 2021
I purchased a used truck from the BMW of West St Louis...
I purchased a used truck from the BMW of West St Louis dealership on Manchester, but you could be forgiven for thinking we were purchasing a new i8 by the way we were treated. From start to finish everyone was friendly, relaxed, and absolutely zero pressure was applied. I am over 50 and have never had such a pleasant, and remarkably even fun, experience at a dealership while buying a used car no less. From Dawn who was our awesome representative, to Bob who was the finance guy, and even the owner Craig, and the sales manager Linzie who both took time to stop and check on use during the process, we felt almost like royalty even though we were buying a 2007 Silverado. Anyone who had ever purchased a vehicle through a typical dealership knows how frustrating, time consuming, and torturous it can be. Our experience at BMW of West St. Louis was the exact opposite of that. It was more like a fun visit with good friends. I cannot recommend this dealership highly enough. They will definitely surprise you it great ways. The only rating more appropriate than 5 star would be if 6 or more were available.
Sep 26, 2021
Veronica was amazing to work with and very knowledgeable!...
Veronica was amazing to work with and very knowledgeable! My entire experience with everyone I dealt with was professional and comfortable. Very pleased!
Brandon Giganti
Client Advisor
Oct 22, 2021
I really enjoyed working with Brandon, Zac, and all of...
I really enjoyed working with Brandon, Zac, and all of the team members at BMW of West St Louis County.
Oct 16, 2021
Zach was very patient, personable and helpful. Our...
Zach was very patient, personable and helpful. Our entire dealer experience was positive. We definitely recommend BMW West County St. Louis.
Oct 07, 2021
Everyone is friendly and attentive to people that visit...
Everyone is friendly and attentive to people that visit the dealership. Our sales representative was very knowledgeable.
Sep 28, 2021
Brandon was great to work with! From the word "Go"...
Brandon was great to work with! From the word "Go" Brandon was a consummate professional. Everyone at the dealership was extremely helpful and provided an all around positive experience.
Sep 28, 2021
Excellent experience with my new lease. Brandon was...
Excellent experience with my new lease. Brandon was extremely helpful and knowledgeable. I would recommend working with him to anyone. He designs an excellent car.
Craig Suntrup
Owner
Oct 22, 2021
I really enjoyed working with Brandon, Zac, and all of...
I really enjoyed working with Brandon, Zac, and all of the team members at BMW of West St Louis County.
Oct 22, 2021
Had a great experience working with the team at this...
Had a great experience working with the team at this dealership. I highly recommend them and especially Dawn DiScenza. She’s knowledgeable, sincere, experienced and made the whole process enjoyable.
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Oct 08, 2021
I purchased a used truck from the BMW of West St Louis...
I purchased a used truck from the BMW of West St Louis dealership on Manchester, but you could be forgiven for thinking we were purchasing a new i8 by the way we were treated. From start to finish everyone was friendly, relaxed, and absolutely zero pressure was applied. I am over 50 and have never had such a pleasant, and remarkably even fun, experience at a dealership while buying a used car no less. From Dawn who was our awesome representative, to Bob who was the finance guy, and even the owner Craig, and the sales manager Linzie who both took time to stop and check on use during the process, we felt almost like royalty even though we were buying a 2007 Silverado. Anyone who had ever purchased a vehicle through a typical dealership knows how frustrating, time consuming, and torturous it can be. Our experience at BMW of West St. Louis was the exact opposite of that. It was more like a fun visit with good friends. I cannot recommend this dealership highly enough. They will definitely surprise you it great ways. The only rating more appropriate than 5 star would be if 6 or more were available.
Sep 20, 2021
Dawn was excellent, had the truck out in front waiting on...
Dawn was excellent, had the truck out in front waiting on me when I got there and had a deal worked out quickly. The owner and staff are all very friendly. I would definitely do business with them again.
Rami Ramadan
Business Manager
Oct 22, 2021
I really enjoyed working with Brandon, Zac, and all of...
I really enjoyed working with Brandon, Zac, and all of the team members at BMW of West St Louis County.
Oct 16, 2021
Zach was very patient, personable and helpful. Our...
Zach was very patient, personable and helpful. Our entire dealer experience was positive. We definitely recommend BMW West County St. Louis.
Oct 14, 2021
Had such an amazing experience with BMW of West St....
Had such an amazing experience with BMW of West St. Louis! Both Tarik and Zach were great to work with. I am so happy with the car I purchased and got a great deal on it.
Oct 07, 2021
Everyone is friendly and attentive to people that visit...
Everyone is friendly and attentive to people that visit the dealership. Our sales representative was very knowledgeable.
Oct 02, 2021
I highly appreciate for good and fast services from BMW...
I highly appreciate for good and fast services from BMW West St. Louis, especially big thanks Ms. Veronica Tran for her professional honestly attitudes to support me successful purchasing the vehicle which I totally satisfied.
Jeff Daniels
Service Advisor
Sep 02, 2021
Brandon was so great to deal with! We will always use him...
Brandon was so great to deal with! We will always use him from now on. So knowledgeable and available for any questions we had. Highly recommend!
Aug 08, 2021
Absolutely fantastic dealership, they couldn’t be better!...
Absolutely fantastic dealership, they couldn’t be better! Josh, Bob, Linzie, Jamie, and everyone I’m forgetting right now are the best. Super helpful, super professional, super friendly! Thank you!!
Jul 26, 2021
Rami, is our salesman’s at BMW of West County. We have...
Rami, is our salesman’s at BMW of West County. We have bought BMWs for him in the last 2 years. He is very particular about making sure every one of our purchases have been great. He is alway very friendly and know our name when we stop by the dealership. I have recommended him to our friends and anyone else.
Jul 02, 2021
Purchased many cars through this dealer. The team now is...
Purchased many cars through this dealer. The team now is by far the best. Brandon for sales is always on point. Jeff is service is great as well.
Jul 01, 2021
Jeff Daniels assisted me and was fantastic. Great...
Jeff Daniels assisted me and was fantastic. Great communication & service
Dawn Discenza
Client Advisor
Oct 22, 2021
Had a great experience working with the team at this...
Had a great experience working with the team at this dealership. I highly recommend them and especially Dawn DiScenza. She’s knowledgeable, sincere, experienced and made the whole process enjoyable.
Oct 14, 2021
There are not enough words in the English dictionary to...
There are not enough words in the English dictionary to describe how amazing Dawn was to work with! Her patience, knowledge and expertise are second to none! Not only was she all of these things, she was personable, and relatable as well. She’s got our business for life as far as we’re concerned! We’re so excited to begin our new adventures in our new beautiful Armada!
Oct 08, 2021
I purchased a used truck from the BMW of West St Louis...
I purchased a used truck from the BMW of West St Louis dealership on Manchester, but you could be forgiven for thinking we were purchasing a new i8 by the way we were treated. From start to finish everyone was friendly, relaxed, and absolutely zero pressure was applied. I am over 50 and have never had such a pleasant, and remarkably even fun, experience at a dealership while buying a used car no less. From Dawn who was our awesome representative, to Bob who was the finance guy, and even the owner Craig, and the sales manager Linzie who both took time to stop and check on use during the process, we felt almost like royalty even though we were buying a 2007 Silverado. Anyone who had ever purchased a vehicle through a typical dealership knows how frustrating, time consuming, and torturous it can be. Our experience at BMW of West St. Louis was the exact opposite of that. It was more like a fun visit with good friends. I cannot recommend this dealership highly enough. They will definitely surprise you it great ways. The only rating more appropriate than 5 star would be if 6 or more were available.
Oct 01, 2021
We really enjoyed our experience working with Dawn...
We really enjoyed our experience working with Dawn DiScenza! As the best car advisor we have ever dealt with, she was professional, informative, and kind. BMW has a reputation for a reason and we were really happy to find it deserved through the car itself and the personnel at BMW of West St. Louis.
Sep 26, 2021
I had the best experience at BMW of West STL! Dawn’s...
I had the best experience at BMW of West STL! Dawn’s energy was amazing and she was beyond helpful. Bob with finance was also friendly and helpful. I recommend BMW of West STL to anyone looking to buy a vehicle! Thank you again for your service!
Tarik Graham
Client Advisor
Oct 20, 2021
Tarik was very patient and listen to my needs in a...
Tarik was very patient and listen to my needs in a vehicle. That's why i walked away with a BMW although I went in looking for an Infinity. I love the fact that he was not a pushy salesman. He definitely knows about vehicles. I will send recommendations his way.
Oct 18, 2021
Zach is a great salesman but not your typical salesman l...
Zach is a great salesman but not your typical salesman l would say more of a friend. Not pushy like salesmen can be but very professional,and he listens to try and meet your needs,expectations etc. It was a pleasure working with Zach.
Oct 18, 2021
Mr.Graham was very informative about the vehicles on the...
Mr.Graham was very informative about the vehicles on the lot. and patient with us.He was very helpful and cared about our needs.He was a pleasure to work with.
Oct 16, 2021
Everyone in all departments were great to work with at...
Everyone in all departments were great to work with at BMW of West St Louis
Oct 14, 2021
Had such an amazing experience with BMW of West St....
Had such an amazing experience with BMW of West St. Louis! Both Tarik and Zach were great to work with. I am so happy with the car I purchased and got a great deal on it.
Brent Straub
General Sales Manager
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Oct 14, 2021
Great experience, dealership worked hard to earn our...
Great experience, dealership worked hard to earn our business, sales associate Veronica Tran did an excellent job getting the sale through and making sure we were taken care of, Thanks Veronica !!! Would certainly recommend her and the dealership to others!!
Aug 15, 2021
Very attentive, friendly, down to earth team....
Very attentive, friendly, down to earth team. Knowledgeable sales and excellent work on explaining the somewhat complicated technology inside the X5. Give all a thumbs up!
Jul 09, 2021
In the last 3 years, I've leased 2 BMW's from Brandon...
In the last 3 years, I've leased 2 BMW's from Brandon Giganti at BMW of West St. Louis. Both experiences with him were exceptional. It's a rare thing when you can go to a car dealership without any anxiety or the feeling that you're being taken advantage of. Both times, he made the process effortless and gave me a very fair price without all the haggling and deception. The first time, I ordered a 430xi from the factory, and he did a great job tracking the progress and keeping me updated. The second time, which was just this week, I found the X3 that I wanted in stock. It's so amazing to be able to go in and get a car without having to spend your entire day in an exhausting, nerve wracking process. Turning in my previous lease was a breeze, and then the lease signing process with Bob Whay was a smooth and painless as well, free from pressuring you into buying a bunch of options. Of course the add-on options are offered, but without the aggressive sales push. The whole BMW of West St. Louis experience has been exceptional. Altogether, The dealership's service is outstanding as well, and my favorite part is the option of a loaner with pickup and dropoff of my car. That puts this dealership over the top, and I love telling my friends about that amazing bonus. For someone that has very little spare time, that level of service is huge. I've now leased 3 BMW's from them over the past 6 years, and from start to finish I have been thrilled. It's also a rare thing when you feel comfortable recommending a dealership to a good friend. I've done that multiple times without any reservations, and one friend that actually ended going there had the same fantastic experience as well. As long as BMW keeps making extraordinary cars, and BMW of West St. Louis keeps treating their customers like friends, I'll be a customer for life.
Jul 07, 2021
Josh delivered what everyone else promised! A great...
Josh delivered what everyone else promised! A great experience from start to finish and he made it fun!! If you want a BMW go see Josh and BMW of West St. Louis!
Mindy Linn
Service Advisor
Aug 28, 2021
Tariq and the staff were really friendly and helpful and...
Tariq and the staff were really friendly and helpful and I’m super happy with the deal I got. Not your average car dealership, would highly recommend!
Jun 16, 2021
Another 5 star experience at BMW of West St. Louis.......
Another 5 star experience at BMW of West St. Louis.... Thanks Chris Bohr and Mindy Linn! The entire staff had positive energy. Excellent service! Thank you
May 18, 2021
I have never had a bad experience here. From when Dave...
I have never had a bad experience here. From when Dave sold me the car, to my continued maintenance... Most recently working with Mindy and Jeff from the service department! Friendly, knowledgeable, and efficient! They always give me a great car wash as well :)
May 10, 2021
I'm very pleased with BMW of West St. Louis taking care...
I'm very pleased with BMW of West St. Louis taking care of my Alpina, even though I didn't buy it there. Mindy in service is very helpful and professional, has (or gets) answers to my questions, and makes any service process as painless as possible.
May 08, 2021
Great service. I particularly like the video from the...
Great service. I particularly like the video from the technician. That not only showed me exactly what he had done but also added a nice touch personal touch.
Dave Ware
Client Advisor
Oct 22, 2021
Friendly staff and Dave Ware is great client advisor,...
Friendly staff and Dave Ware is great client advisor, very professional and easy to work with.
Sep 28, 2021
Great service from Dave Ware and team regarding our...
Great service from Dave Ware and team regarding our recent X5 purchase. Dave answered every question regarding the car, and alleviated any concerns. Was a pleasure to work with.
Sep 22, 2021
Great car buying experience from out of town. Everything...
Great car buying experience from out of town. Everything was exactly as promised and the entire transaction was very smooth and easy. It was great dealing with Dave Ware and Tarik Graham!
Aug 23, 2021
Definitely recommend!!! Came out & quickly fixed all...
Definitely recommend!!! Came out & quickly fixed all issues I created trying to setup new phone myself. I had a lot of questions and he listened with a lot of patience!
Jul 12, 2021
From the moment I walked in, I was comfortable. Dave...
From the moment I walked in, I was comfortable. Dave Ware, amazing - he greeted me with a kind, relaxed, no pressure style. Stellar customer service!
David Schaedler
Client Advisor
Sep 22, 2021
David went up and beyond my expectations. He was kind and...
David went up and beyond my expectations. He was kind and patient with my husband and I. We test drove at least 5 cars before we found the perfect one for us. He never pressured us or made us feel like we are wasting his time. Thank you so much for everything. We will definitely be coming back to do business with him again.
Sep 07, 2021
David was truly a pleasure to work with! I love buying...
David was truly a pleasure to work with! I love buying cars and it's rare to find an educated and humble professional to guide you throughout the entire process. Already referred friends to him! Brian T.
Sep 01, 2021
David was phenomenal. David made the entire process...
David was phenomenal. David made the entire process seamless, and was great assistance helping me execute my deal. David through the experience went the extra mile and worked well past close to help secure my vehicle. I would recommend David to anyone interested in purchasing a vehicle.
Aug 30, 2021
We originally was supposed to work with a different...
We originally was supposed to work with a different salesman but my husband and myself came about an hour before closing so David end up helping us and we are glad it worked out that way because he was great to work with. He didn’t feel like a car salesman as he didn’t pressure us into getting a car or even trying some of the salesman tricks. We felt so relaxed and at peace throughout the entire process…even when sent back to financing! Thanks David
Aug 25, 2021
I had the best experience purchasing this vehicle from...
I had the best experience purchasing this vehicle from the salesman to sales manager to financial manager. They all were wonderful! Go see them if you are looking to buy a car! They have lots of options!
Dzevad Hamzic
Client Advisor
Oct 22, 2021
Dzevad was very professional and efficient. Communicated...
Dzevad was very professional and efficient. Communicated quickly and did exactly what he promised! Great experience
Oct 22, 2021
Dzevad and the team at BMW West St. Louis are incredibly...
Dzevad and the team at BMW West St. Louis are incredibly helpful. I got honest feedback on options and setting timelines for the delivery of my new car. I would highly recommend this dealership!
Oct 21, 2021
Very good job at sales. No pressure. All aspects of the...
Very good job at sales. No pressure. All aspects of the experience were excellent! I highly recommend this sales person and also had a great experience with each person at the dealership. Great job!!!
Sep 30, 2021
Outstanding customer service! In and out 3 hours flat,...
Outstanding customer service! In and out 3 hours flat, start to finish! Dzevad the ish! Go see him!!
Sep 21, 2021
From the very beginning of messaging BMW of West St....
From the very beginning of messaging BMW of West St. Louis to buying the Jeep Cherokee it was a very pleasant experience. Djevad was very friendly and professional. I highly recommend buying from them! Every aspect of this location was phenomenal. I was very nervous about going in because it is definitely a “fancy” place but they make you feel right at home. Thank you again to the entire team for answering the many questions I had! Kaylynn Davis
Zack Forister
BMW Genius
Oct 22, 2021
I really enjoyed working with Brandon, Zac, and all of...
I really enjoyed working with Brandon, Zac, and all of the team members at BMW of West St Louis County.
Oct 21, 2021
Very good job at sales. No pressure. All aspects of the...
Very good job at sales. No pressure. All aspects of the experience were excellent! I highly recommend this sales person and also had a great experience with each person at the dealership. Great job!!!
Oct 16, 2021
Zach was very patient, personable and helpful. Our...
Zach was very patient, personable and helpful. Our entire dealer experience was positive. We definitely recommend BMW West County St. Louis.
Oct 16, 2021
Everyone in all departments were great to work with at...
Everyone in all departments were great to work with at BMW of West St Louis
Oct 07, 2021
Everyone is friendly and attentive to people that visit...
Everyone is friendly and attentive to people that visit the dealership. Our sales representative was very knowledgeable.
Zachary Boersig
Client advisor
Oct 22, 2021
I really enjoyed working with Brandon, Zac, and all of...
I really enjoyed working with Brandon, Zac, and all of the team members at BMW of West St Louis County.
Oct 18, 2021
Zach is a great salesman but not your typical salesman l...
Zach is a great salesman but not your typical salesman l would say more of a friend. Not pushy like salesmen can be but very professional,and he listens to try and meet your needs,expectations etc. It was a pleasure working with Zach.
Oct 18, 2021
Mr.Graham was very informative about the vehicles on the...
Mr.Graham was very informative about the vehicles on the lot. and patient with us.He was very helpful and cared about our needs.He was a pleasure to work with.
Oct 16, 2021
Zach was very patient, personable and helpful. Our...
Zach was very patient, personable and helpful. Our entire dealer experience was positive. We definitely recommend BMW West County St. Louis.
Oct 14, 2021
Had such an amazing experience with BMW of West St....
Had such an amazing experience with BMW of West St. Louis! Both Tarik and Zach were great to work with. I am so happy with the car I purchased and got a great deal on it.
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Oct 15, 2021
This is the second vehicle I have acquired from BMW of...
This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities.
Sep 04, 2021
This is my fourth BMW purchase, the last three have been...
This is my fourth BMW purchase, the last three have been with Brandon I have always been very pleased with BMW of West county and the Suntrip dealership. I appreciate the great customer service that I have received over the years.
Jul 09, 2021
In the last 3 years, I've leased 2 BMW's from Brandon...
In the last 3 years, I've leased 2 BMW's from Brandon Giganti at BMW of West St. Louis. Both experiences with him were exceptional. It's a rare thing when you can go to a car dealership without any anxiety or the feeling that you're being taken advantage of. Both times, he made the process effortless and gave me a very fair price without all the haggling and deception. The first time, I ordered a 430xi from the factory, and he did a great job tracking the progress and keeping me updated. The second time, which was just this week, I found the X3 that I wanted in stock. It's so amazing to be able to go in and get a car without having to spend your entire day in an exhausting, nerve wracking process. Turning in my previous lease was a breeze, and then the lease signing process with Bob Whay was a smooth and painless as well, free from pressuring you into buying a bunch of options. Of course the add-on options are offered, but without the aggressive sales push. The whole BMW of West St. Louis experience has been exceptional. Altogether, The dealership's service is outstanding as well, and my favorite part is the option of a loaner with pickup and dropoff of my car. That puts this dealership over the top, and I love telling my friends about that amazing bonus. For someone that has very little spare time, that level of service is huge. I've now leased 3 BMW's from them over the past 6 years, and from start to finish I have been thrilled. It's also a rare thing when you feel comfortable recommending a dealership to a good friend. I've done that multiple times without any reservations, and one friend that actually ended going there had the same fantastic experience as well. As long as BMW keeps making extraordinary cars, and BMW of West St. Louis keeps treating their customers like friends, I'll be a customer for life.
Jul 03, 2021
Top notch service. My car purchase had some complexity...
Top notch service. My car purchase had some complexity and they really helped me get it accomplished!
Jul 02, 2021
Purchased many cars through this dealer. The team now is...
Purchased many cars through this dealer. The team now is by far the best. Brandon for sales is always on point. Jeff is service is great as well.
Josh Dworman
Client Advisor
Oct 18, 2021
They made 100% online sale very simple and hassle free....
They made 100% online sale very simple and hassle free. Great communication and follow up on questions. Thank you
Oct 14, 2021
Excellent experience working with Josh and BMW St Louis....
Excellent experience working with Josh and BMW St Louis. Honestly one of the best car buying experiences I've ever had! Josh was professional, courteous and followed up promptly. Nice work Josh....ill be back for sure!
Oct 04, 2021
Great team to work with. They made the car ordering and...
Great team to work with. They made the car ordering and buying process very smooth and efficient. Josh was incredible to work with and knew the ins/outs of the vehicle and helped create an incredible ride!
Sep 23, 2021
Josh was great from ordering to purchase and made the...
Josh was great from ordering to purchase and made the process seamless and efficient from beginning to end.
Sep 04, 2021
Josh is a professional and know how to provide excellent...
Josh is a professional and know how to provide excellent customer service. I had a very positive experience at West County BMW of St. Louis
Brandon Rea
Social Media
Jun 05, 2021
Veronica Tran and staff was great to work with! Very...
Veronica Tran and staff was great to work with! Very friendly, Helpful and Professional. I would recommend them to anyone looking to buy a vehicle.
May 16, 2021
Confident service specialists and can do attitude! On...
Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available.
Mar 24, 2021
Great experience! First time purchasing out of town....
Great experience! First time purchasing out of town. Dzevad was very helpful and professional. We drove down from Omaha, NE with our trade and completed the deal in two hours.
Sep 23, 2020
Everyone I met was very outgoing. There was no...
Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of things. I would recommend them to anyone looking for a BMW.
Mar 08, 2020
Brandon Giganti was my sales professional. He made my...
Brandon Giganti was my sales professional. He made my car buying experience fun, fast, and easy. BMW of West St Louis is the best place to buy a new bmw in the St. Louis area. This was the 2nd car I purchased from Brandon and plan on coming back for any future purchases.
Rick Thayer
Service Advisor
Aug 28, 2021
Rick provided a great service experience!The waiting...
Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated
Aug 02, 2021
Tarik represents this dealership with a spirit of...
Tarik represents this dealership with a spirit of Excellence and made my buying experience awesome. My wife and I appreciated how Tarik was very respectful of our needs and knowledgable about the BMW brand and its product. This was by far my best car buying experience. Thanks BMW of West STL !!!
Jun 16, 2021
Another 5 star experience at BMW of West St. Louis.......
Another 5 star experience at BMW of West St. Louis.... Thanks Chris Bohr and Mindy Linn! The entire staff had positive energy. Excellent service! Thank you
Jun 09, 2021
I purchased my vehicle in October of 2020. I decided not...
I purchased my vehicle in October of 2020. I decided not to write a review at that time because the sales manager (Linzie Foster) tried to make things right. However, here I am disappointed with the service from this dealership...once again. Disappointment #1 It started with the lack of communication from my salesman. We had an agreed upon a day and time to pick up my car. The day of nothing....CRICKETS!. He did not return my call until 6:00 pm the night I was supposed to pick up only to tell me there has been a recall and now I won't get my car until the following week. Disappointment #2 Pick up my car 5 days later was told everything was completed. YAY! Pick up the car and as I am driving home I see the odometer with a lot more miles than was on it just days prior. So, I quickly call my husband and ask him to get out our paperwork... am I losing my mind here? Nope! The car had 1,100 more miles put on it in the last few days that it had been supposedly, "in the shop across the street." Hmmm...how does that happen? My next call was to Brent Straube to ask him how this happened when my car has been sitting in the shop? One would think his response would have been, "I have no idea, I'm so sorry let me look into this." Again, Nope! Instead, he very sternly changed his tone of voice and said he didn't know and basically said are you kidding me? To me an extra 1,100 miles put on a car that I had already signed the paperwork for and is in my name now should not been driven for the last 5 days for someone to rack up any additional miles. Brent was not nice and very rude he said, "I guess I will rewrite your paperwork." Clearly, he was very put off about this situation and talked to me like a dog. Paperwork was rewritten. They "claim" my salesman wrote down the wrong information on my original paperwork. I test drove the car it only had just turned 19K miles now it had over 20K. Not OK! Disappointment #3 I am now home, remember I picked up my car in the evening.(I live an hour away.) I was VERY clear with my salesman that the car needed to be detailed. He made every promise to me that it would be perfect when I picked up. Pull my car into the garage and start to look it over... I know I should have done this at the dealership but by the time we got everything done and was with the genius to go over all the functions of the car I was ready to go. And there it was...car had not been detailed at the minimum a light vacuum. I could write my name on the dust on the dashboard. This time I did not call Brent or my salesman. I called and asked to speak to the sales manager. Linzie called me back he was very apologetic for the lack of communication, Brent's behavior and now car not detailed. Linzie gave me 2 free oil changes and a full detail service to make up for all of this. He even met me in my hometown to give me my new paperwork. Disappointment #4 Fast forward to today, June 9, 2021. I made an appointment for an oil change and to now get my detail done that was not done back in October. Rick, in service had kept communication with me and called this morning to tell me that "I have 3 guys that tackled your car this morning and the detail was done." YAY! The porter was going to be on his way with my car. Of course, I'm super excited...my car is going to be so clean..CAN'T WAIT to see it. The porter arrives and I immediately notice the car had not been detailed....literally my car was NOT touched on the outside or inside. Not vacuumed, not washed, not ANYTHING! They have now had my car for 2 days over an hour away with more miles and gas used for nothing. When I called Rick of course, he has no idea he "thought" they detailed it? It's been over an hour since I talked to him and someone will call me back...at this point I'm not even confident they changed my oil like they said they did. Please make sure you snap a pic of the miles your car has on it and make sure the car is in the exact condition it should be in before you drive it off the lot. This was my first experience at a "high end dealership" I sure did expect a lot more than what I got! Good Luck!
Jun 03, 2021
We are very satisfied with our buying experience from BMW...
We are very satisfied with our buying experience from BMW of West xx. Louis. We were greeted at the door and immediately helped by a sales person. Dzevad Hamitic was knowledgeable and personable. Be sure to ask for Dzevad when you’re ready to buy a car at BMW of West xx. Louis .
Chris Bohr
Service Advisor
Jun 16, 2021
Another 5 star experience at BMW of West St. Louis.......
Another 5 star experience at BMW of West St. Louis.... Thanks Chris Bohr and Mindy Linn! The entire staff had positive energy. Excellent service! Thank you
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636-227-5454
Call Now14417 Manchester Rd. • Manchester, MO 63011
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8:30pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm
