Meet Our Staff
Finance
Bob Whay
Business Manager
Sales
Veronica Tran
Client Advisor
Brandon Giganti
Client Advisor
Dawn Discenza
Client Advisor
Tarik Graham
Client Advisor
Dzevad Hamzic
Client Advisor
David Schaedler
Client Advisor
Zack Forister
BMW Client Advisor
Dave Ware
Client Advisor
Zachary Boersig
Client advisor
Josh Dworman
Client Advisor
Craig Suntrup Jr
Client Advisor
Adam Ishac
Client Advisor
Management
Linzie Foster Sr
Sales Manager
Brent Straub
General Sales Manager
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Service
Jeff Daniels
Service Advisor
Mindy Linn
Service Advisor
Rick Thayer
Service Advisor
Chris Bohr
Service Advisor
Administration
Brandon Rea
Social Media
Bob Whay
Business Manager
Sep 21, 2022
Best experience purchasing a car EVER!
Best experience purchasing a car EVER! I spotted a car that I loved, and Client Advisor Tarik seamlessly made it happen. From the moment I connected with Tarik I felt that I was in good hands. He didn't treat me as just another customer, he treated me, and my son, like friends/family, and his drive to meet all my expectations and go the extra mile was exceptional. The facilities were clean and inviting, and all of the employees there greeted us with smiles. Lets not forget about the finance team of whom also made this process comfortable. No doubt in my mind that Tarik will be my main point of contact when it comes to my future vehicle purchase needs.
Sep 21, 2022
My best experience buying a car EVER!
My best experience buying a car EVER!! They took all the stress away in buying a car. Zack Forister was the best hands down! He made my experience so relaxing. He was calm, patient, and made sure I got exactly what I wanted.
Sep 17, 2022
Dawn loves MINIs which made it a pleasure to work with
Dawn loves MINIs which made it a pleasure to work with her when I bought mine. The lifetime power train warranty is a wonderful bonus. Handling the financing was a breeze.
Aug 31, 2022
The dealership was very clean and inviting with ample
The dealership was very clean and inviting with ample parking spots. Everyone was courteous and attentive which I appreciated. The water and snacks add a personal touch. Bathroom was clean
Aug 28, 2022
10/10 best car buying experience ever.
10/10 best car buying experience ever. Dawn and the rest of the team are amazing, and go above and beyond to give you the best service, and best price, period. I would recommend them to anyone, and will definitely be going back for my next car purchase.
Veronica Tran
Client Advisor
Sep 24, 2022
Veronica and everyone else we dealt with where great.
Veronica and everyone else we dealt with where great. This is the third vehicle we have bought from a Suntrup dealership.
Sep 18, 2022
Wonderful team and amazing sales experience.
Wonderful team and amazing sales experience. No hiccups. Great service.everyone did a great job
Sep 02, 2022
Veronica was above and beyond with help and service.
Veronica was above and beyond with help and service. Through all work that needed to be done she was fast and very professional.
Aug 26, 2022
This was one of the best experience I’ve ever had in a
This was one of the best experience I’ve ever had in a dealership, Veronica was amazing she found the perfect car for me and I’m In love. I walked into the dealership wanting to get a jeep and walked out with something way better and fit for me, thank you Veronica for all the hard work and effort you put into getting my amazing car for me.
Aug 25, 2022
Veronica was prompt in communication for my test drive.
Veronica was prompt in communication for my test drive. She transferred the car to a location closer to where I planned to be and worked around my schedule. Zach was pleasant to talk to while in the test drive and buying process. He gave 110% in making sure I took my Stinger home that day. Bob wrapped up the paperwork quickly to finalize my experience. All associates went above and beyond expectations. Thank you both! ~Tiffini
Linzie Foster Sr
Sales Manager
Sep 25, 2022
I’ve never had such an amazing and attentive experience
I’ve never had such an amazing and attentive experience buying a car than I had with Zach and the BMW team. I felt cared for, listened too and that they truly appreciated my business and we’re going to make sure I had a car that was perfect for me and my family. I’m so impressed by the experience that I will tell everyone who is looking for a BMW to head to this dealership. Thank you Zach, Gina and Linzie for everything! We’re so happy with our purchase!
Sep 24, 2022
Veronica and everyone else we dealt with where great.
Veronica and everyone else we dealt with where great. This is the third vehicle we have bought from a Suntrup dealership.
Sep 21, 2022
My best experience buying a car EVER!
My best experience buying a car EVER!! They took all the stress away in buying a car. Zack Forister was the best hands down! He made my experience so relaxing. He was calm, patient, and made sure I got exactly what I wanted.
Sep 14, 2022
First, this is a real review… BMW of West County St.
First, this is a real review… BMW of West County St. Louis in my opinion, is the #1 BMW dealerships in St. Louis. I have purchased many BMWs from several dealerships over the years, and BMW of West St. Louis still ranks the highest and is now my number one go to. Brent, Dzevad, and Gina, are an amazing group! They are professional, it they also added a personal touch which together they all made my entire buying experience from selection, to negotiation, to finance, exciting. Because of these people, it was truly a pleasure. Thank you all!
Sep 03, 2022
Zack was very professional and it was a pleasure dealing
Zack was very professional and it was a pleasure dealing with him. We will be returning.
Brandon Giganti
Client Advisor
Aug 27, 2022
We’ve acquired three BMWs from Brandon over the past few
We’ve acquired three BMWs from Brandon over the past few years and he has always been fantastic to work with! He is very professional and aims to understand exactly what the customer wants. I have and will continue to recommend him to friends and family. The entire sales experience at BMW of West St. louis has always been efficient - very quick in and out. Highly recommended.
Jul 28, 2022
Brandon was recommended by a good friend who purchased
Brandon was recommended by a good friend who purchased two BMW’s from him. This was our first BMW purchase and we couldn’t be happier with the experience…Brandon was very professional, knowledgeable, and helpful through the process and applied no pressure. We love the X7 so far and hope it lives up to expectations in the long run…based on friends’ comments, we’re confident that it will.
Jun 23, 2022
My SUV broke down and we had to purchase a vehicle
My SUV broke down and we had to purchase a vehicle quickly. Dzevad could have gouged us on the price because we were in a tight spot, but he was honest about the vehicle price. We got a great deal! He was kind and informative. He even communicated while his was on vacation to make sure we were taken care of. The gentleman in finance got us approved quickly and explained our options in a way we could understand. The staff at the dealership were surprisingly NOT stuffy or arrogant! They made us feel welcome and made sure we felt confident in the quality of the vehicle (especially because our kids would be in it). We would definitely buy from them again!
May 12, 2022
Wasn't sure what I was looking for and wanted to get a
Wasn't sure what I was looking for and wanted to get a good price for my trade. Brandon G was super helpful in finding what made sense for me and my family and the dealership was great to work with!
Apr 17, 2022
Great dealer to buy a car.
Great dealer to buy a car. Their Customer service is EXCELLENT. The very Owner comes and Meets the buyers and thanks them for their faith in buying from this dealership.The Sales person Brandon Giganti,knowledgeable and an EXCELLENT sales person.The sales manager Rami Ramadan made our loan process and paper works at the easiest,simplest and quickest possible way.We were Greatly impressed with this dealer.We will definitely come back to this dealer again for our next purchase. Customer Viswanathan Subbaratnam
Dawn Discenza
Client Advisor
Sep 26, 2022
Absolutely great experience.
Absolutely great experience... from learning about the vehicle to the purchase process. I walked into the dealership not knowing much about the features of the X5. Dawn was very knowledgeable about the vehicle and did a great job listening to what was important to me. She was very thorough in going over what the vehicle can do and I could sense her passion for BMWs! Subsequently, Armin did a great job going over the financing and options. The purchase process was quick and painless. I wouldn't have changed a thing about this purchase! Thanks Dawn and Armin!
Sep 21, 2022
My best experience buying a car EVER!
My best experience buying a car EVER!! They took all the stress away in buying a car. Zack Forister was the best hands down! He made my experience so relaxing. He was calm, patient, and made sure I got exactly what I wanted.
Sep 17, 2022
Dawn loves MINIs which made it a pleasure to work with
Dawn loves MINIs which made it a pleasure to work with her when I bought mine. The lifetime power train warranty is a wonderful bonus. Handling the financing was a breeze.
Sep 01, 2022
Really enjoyed the BMW buying experience alind side of
Really enjoyed the BMW buying experience alind side of Dawn Discenza! In fact she mentioned more than one time "You know you are buying the Ultimate Driving Machine" Loved working with her and a great deal she provided with my trade-in. Would definitely go and see Dawn again!
Aug 28, 2022
10/10 best car buying experience ever.
10/10 best car buying experience ever. Dawn and the rest of the team are amazing, and go above and beyond to give you the best service, and best price, period. I would recommend them to anyone, and will definitely be going back for my next car purchase.
Tarik Graham
Client Advisor
Sep 21, 2022
Best experience purchasing a car EVER!
Best experience purchasing a car EVER! I spotted a car that I loved, and Client Advisor Tarik seamlessly made it happen. From the moment I connected with Tarik I felt that I was in good hands. He didn't treat me as just another customer, he treated me, and my son, like friends/family, and his drive to meet all my expectations and go the extra mile was exceptional. The facilities were clean and inviting, and all of the employees there greeted us with smiles. Lets not forget about the finance team of whom also made this process comfortable. No doubt in my mind that Tarik will be my main point of contact when it comes to my future vehicle purchase needs.
Sep 18, 2022
Wonderful team and amazing sales experience.
Wonderful team and amazing sales experience. No hiccups. Great service.everyone did a great job
Aug 25, 2022
Tarik was a terrific salesman.
Tarik was a terrific salesman. He followed up and made my purchase experience excellent, even from 300 miles away. The purchase and trade in values were fair to both parties. I recommend Tarik if you are looking for a BMW- anywhere!
Aug 17, 2022
The salesperson and staff were courteous and
The salesperson and staff were courteous and knowledgeable! Thank you BMW of West St. Louis!
Jul 08, 2022
I worked with both Dave Ware and Tarik Graham to purchase
I worked with both Dave Ware and Tarik Graham to purchase my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were fair and worked hard to make a deal happen for me. Highly recommend!
Jeff Daniels
Service Advisor
Feb 19, 2022
If I could give Rick zero stars, I would.
If I could give Rick zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that mean the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with almost no communication. On Friday, Rick left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. Rick was also incompetent.
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Feb 09, 2022
I’ve used every BMW dealer in STL over the years, and...
I’ve used every BMW dealer in STL over the years, and this is the best one hands down. Brandon was amazing and had everything covered!
Sep 02, 2021
Brandon was so great to deal with! We will always use him...
Brandon was so great to deal with! We will always use him from now on. So knowledgeable and available for any questions we had. Highly recommend!
Aug 08, 2021
Absolutely fantastic dealership, they couldn’t be better!...
Absolutely fantastic dealership, they couldn’t be better! Josh, Bob, Linzie, Jamie, and everyone I’m forgetting right now are the best. Super helpful, super professional, super friendly! Thank you!!
Dzevad Hamzic
Client Advisor
Sep 14, 2022
First, this is a real review… BMW of West County St.
First, this is a real review… BMW of West County St. Louis in my opinion, is the #1 BMW dealerships in St. Louis. I have purchased many BMWs from several dealerships over the years, and BMW of West St. Louis still ranks the highest and is now my number one go to. Brent, Dzevad, and Gina, are an amazing group! They are professional, it they also added a personal touch which together they all made my entire buying experience from selection, to negotiation, to finance, exciting. Because of these people, it was truly a pleasure. Thank you all!
Sep 02, 2022
We were greeted and immediately assigned to Dzevad when
We were greeted and immediately assigned to Dzevad when we arrived at the dealership to look at a used BMW. We enjoyed working with him and we are so appreciative of his honesty and sense of humor! It was a great experience!
Sep 01, 2022
Dzevad and Armin were a pleasure to work with.
Dzevad and Armin were a pleasure to work with. Bought a used BMW from out of state and Dzevad kept in constant contact, provided detailed videos, and kept me very well informed. Armin, in Finance, was able to get me an incredible rate and was very polite. Thank you for everything, I’m very happy with the experience.
Aug 31, 2022
The dealership was very clean and inviting with ample
The dealership was very clean and inviting with ample parking spots. Everyone was courteous and attentive which I appreciated. The water and snacks add a personal touch. Bathroom was clean
Aug 24, 2022
Dzevad was fantastic to work with!
Dzevad was fantastic to work with! No rushing through the process. No.pressure. We received frequent updates via texts & videos informing us of the status of our car. We'll definitely call him when it's time to purchase our next vehicle. On the finance side, Armin was great! He enlightened us about warranty options and guided us through the registration process. Both were a pleasure to do business with. Mike and Debbi
David Schaedler
Client Advisor
Sep 01, 2022
David was great and easy to work with.
David was great and easy to work with. He took his time with me and made sure that all of my goals were reached. The entire process was quick and easy. I will buy from David again and I will continue to send my friends and family his way.
Aug 29, 2022
Great buying experience on the new Z4 I purchased
Great buying experience on the new Z4 I purchased yesterday. Nearly impossible to find on the lot, I found one sitting at the port in Germany awaiting shipment to BMW of St. Louis. Hoping for delivery within a month, I placed a deposit with David Schaedler and crossed my fingers. Three days shy of a month, it arrived at the dealership. David kept close watch on the progress as it moved from Germany to St. Louis and kept me abreast of all progress. Upon arrival, he arranged for delivery the next day despite it being the busiest weekend of the year and he ensured I received a $2,000 military discount on the purchase as well as a fair price for my trade-in. Thanks, David! Highly recommended!
Aug 05, 2022
David Schaedler was wonderful to work with.
David Schaedler was wonderful to work with. Great communicator and made the whole process super easy! The best part of buying my car here was the young lady that showed me how to work all the buttons and technology in the car and connected my phone! Thank you!!
Jul 22, 2022
I had a great experience at BMW of West St.
I had a great experience at BMW of West St. Louis with David Schaedler. David was easy to talk with and professional. The whole process from start to finish was stress free.
Jul 21, 2022
We had a great experience at BMW of West St.
We had a great experience at BMW of West St.Louis. Our Client Adviser David Schaedler went above and beyond in many ways to make our purchase smooth and stress- free. I definitely would recomend BMW of West St. Louis and David Schaedler.
Zack Forister
BMW Client Advisor
Sep 25, 2022
I’ve never had such an amazing and attentive experience
I’ve never had such an amazing and attentive experience buying a car than I had with Zach and the BMW team. I felt cared for, listened too and that they truly appreciated my business and we’re going to make sure I had a car that was perfect for me and my family. I’m so impressed by the experience that I will tell everyone who is looking for a BMW to head to this dealership. Thank you Zach, Gina and Linzie for everything! We’re so happy with our purchase!
Sep 24, 2022
Zack was a pleasure to work with.
Zack was a pleasure to work with. Honest and quick responses! Amazing experience and will do business again in the future!
Sep 21, 2022
My best experience buying a car EVER!
My best experience buying a car EVER!! They took all the stress away in buying a car. Zack Forister was the best hands down! He made my experience so relaxing. He was calm, patient, and made sure I got exactly what I wanted.
Sep 13, 2022
It has been a wonderful experience getting my car from
It has been a wonderful experience getting my car from BMW of West St. Louis and having Zack Forister as my sales rep. Really nice folks to be doing business with. A big shout out to Zack Forister for helping me get my dream car. He is just a great guy to work with, he helped me build my dream car and always stayed on top of things, keeping me updated throughout the process. We will certainly be going back to Zack and BMW of West St. Louis for all the car that our family will need.
Sep 03, 2022
Zack was very professional and it was a pleasure dealing
Zack was very professional and it was a pleasure dealing with him. We will be returning.
Brent Straub
General Sales Manager
Sep 24, 2022
Veronica and everyone else we dealt with where great.
Veronica and everyone else we dealt with where great. This is the third vehicle we have bought from a Suntrup dealership.
Sep 14, 2022
First, this is a real review… BMW of West County St.
First, this is a real review… BMW of West County St. Louis in my opinion, is the #1 BMW dealerships in St. Louis. I have purchased many BMWs from several dealerships over the years, and BMW of West St. Louis still ranks the highest and is now my number one go to. Brent, Dzevad, and Gina, are an amazing group! They are professional, it they also added a personal touch which together they all made my entire buying experience from selection, to negotiation, to finance, exciting. Because of these people, it was truly a pleasure. Thank you all!
Aug 22, 2022
The process was so easy and fantastic communication from
The process was so easy and fantastic communication from Zack Forister. Very friendly dealer. Loved it
Aug 11, 2022
Clean, pleasant Building and Staff.
Clean, pleasant Building and Staff. Easy buying experience, smooth and quick! Dawn DiScenza is the best!
Jul 01, 2022
Greeted with a friendly smile open entering the premises.
Greeted with a friendly smile open entering the premises. Easy purchasing process. Never felt pressured or rushed. Quick response to text and phone call questions.
Dave Ware
Client Advisor
Jul 08, 2022
I worked with both Dave Ware and Tarik Graham to purchase
I worked with both Dave Ware and Tarik Graham to purchase my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were fair and worked hard to make a deal happen for me. Highly recommend!
Jun 07, 2022
Great deal.
Great deal. Love zack that’s my guy, he’s a great sales man and person.
May 20, 2022
It started out great, leased a vehicle remotely and was
It started out great, leased a vehicle remotely and was delivered no issues. Sales department, finance great, communication great. Received a call several weeks later stating a piece of paperwork had been missed for me to sign and they would send it for signature and return, I did that. I believe because of that delay I am still waiting for my permanent plate from the DMV which they stated they had to arrange for me. Called to tell them temporary plate would expire in 3 days - called and was on hold for 24 minutes and no one ever came back to the call - finally hung up and kept calling until I was able to get ahold of a human in the finance dept who later stated would send a dealer plate to use by my temporary plate expiration date. One week later and still no plate and no call. No permanent plate either. Reception at this dealership will either answer and say "can you hold" before asking what department you need (that was the 24+ minute call I finally hung up on) or transfer you to a department where it rings nonstop and no one ever comes back to the call. Just rings and rings, that was twice today for 6 minutes just to see and I finally had to hang up. Called back to inform them of this and they said 'hold on let me transfer you to the Finance Manager' and sent me to a voicemail. So I decided it was time to place a review. I'm beyond frustrated. I paid the dealership for my permanent plate as is their process in their state and I am driving around on an expired temporary just waiting to be pulled over, which is common where I live.
May 04, 2022
We just bought our 2nd BMW through Dave.
We just bought our 2nd BMW through Dave. Despite the inventory challenges, he helped make the process frictionless and quick. Great communication on vehicle status and throughout the day we closed the deal. We also appreciated not getting stuck in the dealership for hours.
Mar 31, 2022
We have bought two cars in three months from Dave Ware at
We have bought two cars in three months from Dave Ware at West County BMW. We walked in and met him for the first time and liked his easygoing approach and friendliness, not to mention his professionalism and knowledge. That's why we're picking up our second car from him this week. If you're looking for a BMW, call Dave at West County BMW.
Mindy Linn
Service Advisor
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Dec 02, 2021
I was not really interested in BMW when looking for a new...
I was not really interested in BMW when looking for a new car. I just happened to stop in and Tarik worked with me to acquire the perfect car. He was very personable and made me a very attractive offer on my new X3. He’s very knowledgeable and spent time to answer all my questions about features and functionality. I’ve been back to the dealer a couple of times and everyone is helpful and courteous. A great place to do business.
Nov 07, 2021
So let me start by saying Rock Star! Dawn is efficient,...
So let me start by saying Rock Star! Dawn is efficient, pays attention to detail and encourages you to purchase the vehicle that you want to drive! When I came there I was a mess. So not only did I purchase a vehicle I gained a friend for life. I was changing residence so I was a bit uncomfortable about my move out of state. . She listens and genuinely cares . However she treated me like family with an occasional get a grip, few great jokes and story’s. of triumph she saved me! I will be forever grateful for that! Your car is an extension of who you are . She takes time to make sure it’s tailored to your personality and needs. It’s all about you! If you could Clone her or just put an app in every vehicle that gives access to Dawn. You wouldn’t keep a car on the lot! You’re the best! I’m sending all my friends to this location! The whole staff Mindy in service and Lynn in finance what a team!!
Oct 23, 2021
Veronica Tran and the team at BMW West St Louis County...
Veronica Tran and the team at BMW West St Louis County was great to work with.
Aug 28, 2021
Tariq and the staff were really friendly and helpful and...
Tariq and the staff were really friendly and helpful and I’m super happy with the deal I got. Not your average car dealership, would highly recommend!
Zachary Boersig
Client advisor
Aug 11, 2022
Veronica was great to deal with.
Veronica was great to deal with. my next BMW i am going to buy it there also, Everyone on was awesome to work with
Jul 30, 2022
I like how everyone is so laid back with "hardly" any
I like how everyone is so laid back with "hardly" any pressure in negotiating what I only wanted. The owner runs a tight ship keeping everything runny smoothly and organized. Exceptional cleanness all around the dealership. Unfortunately, or fortunately, this is my last car of 11 cars in my long life. Having a woman "advisor" for the first time was a nice touch to end it all. I most certainly impressed with "The Genius" which is a new concept for me! Now forward and upward!!
Jul 29, 2022
Always professional and easy to work with.
Always professional and easy to work with. Would highly recommend Zach Boersig and the rest of the team!
Jun 07, 2022
Great deal.
Great deal. Love zack that’s my guy, he’s a great sales man and person.
Jun 05, 2022
I Had a very good experience in buying my BMW 535i.
I Had a very good experience in buying my BMW 535i. From BMW of West St. Louis.. my client advisors Zach was a pleasure to work with he was very knowledgeable and he answered all my questions and he made The transaction a very pleasant one I would recommend the BMW of West St. Louis to anyone looking to buy they next BMW
Josh Dworman
Client Advisor
Aug 31, 2022
The dealership was very clean and inviting with ample
The dealership was very clean and inviting with ample parking spots. Everyone was courteous and attentive which I appreciated. The water and snacks add a personal touch. Bathroom was clean
Aug 19, 2022
Josh has been great to work with regarding my X5.
Josh has been great to work with regarding my X5. His product knowledge is exceptional. He is both very friendly and professional. He is responsive to my calls and questions. He worked closely with the entire team to make the deal work. I am very appreciative of that. Great guy! It was apparent to me, through the entire process, that the entire team wants the customer to be happy with the outcome. I will buy there again and from Josh...
Jul 17, 2022
I met Josh Dworman who is the client advisor to buy my
I met Josh Dworman who is the client advisor to buy my first X3, Josh is friendly,knowledgeable, and helped me in explaining about different models/features before making my final decision. He always respond to my questions quickly. It’s awesome experience dealing with Josh and the dealership. I Highly recommend to all of my friend s and family!
Jun 26, 2022
Great customer service.
Great customer service. Josh was very knowledgeable and helpful. The process was very smooth. I would highly recommend this dealership. Thanks for everything
Jun 25, 2022
Josh found me the car of my dreams and he made the entire
Josh found me the car of my dreams and he made the entire buying process a total pleasure. He is knowledgeable and totally customer oriented. He is a great asset to a great dealership! I will be back there for my next car!
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Jun 08, 2022
Dzevad was amazing to work with!
Dzevad was amazing to work with! He did everything possible to get me into the car I wanted as well as never made me feel pressured to buy! Highly recommend Dzevad and BMW of west STL!
Feb 22, 2022
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for their outstanding customer service. I couldn't ask for a more beautiful vehicle then the one they put me in. I trust this Team and look forward to doing business again.
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Jan 21, 2022
My Client Advisor, David Schaedler, created a buying...
My Client Advisor, David Schaedler, created a buying experience that can't be rivaled. He answered all my concerns and questions. Once my car was ordered from the factory, he kept me updated as to the progress of my car's build. And when the car arrived, I received a personal video from David showing my car right after it was driven off the delivery truck. Outstanding! If you want to buy a BMW, go see David Schaedler at BMW of West St. Louis. You won't be disappointed! Jack Sutton
Dec 15, 2021
This beautiful X3 is the second car I purchased from BMW...
This beautiful X3 is the second car I purchased from BMW of West St. Louis (my first was an X2 that I loved). Veronica helped me the very first time I visited BMW of West St. Louis, and she has been my only sales advisor because I trust her. Veronica treats her clients with respect and kindness, with a real ability to fit the needs of the client to the right car. Always professional, Veronica works very hard to makes sure her clients get the best from BMW of West St. Louis, from the initial purchase or lease to help with any service issues. She stays in touch with her clients and genuinely cares that they have a joyous experience with their BMW. The finance department and managerial staff are very friendly and efficient and make completing the purchase an easy process. If you want a great car at a great price with the best personnel in town (especially Veronica), go to BMW of West St. Louis.
Brandon Rea
Social Media
Sep 24, 2022
Veronica and everyone else we dealt with where great.
Veronica and everyone else we dealt with where great. This is the third vehicle we have bought from a Suntrup dealership.
Jul 30, 2022
I like how everyone is so laid back with "hardly" any
I like how everyone is so laid back with "hardly" any pressure in negotiating what I only wanted. The owner runs a tight ship keeping everything runny smoothly and organized. Exceptional cleanness all around the dealership. Unfortunately, or fortunately, this is my last car of 11 cars in my long life. Having a woman "advisor" for the first time was a nice touch to end it all. I most certainly impressed with "The Genius" which is a new concept for me! Now forward and upward!!
May 09, 2022
BMW of West St.
BMW of West St. Louis was the best car buying experience we’ve ever had. David Schaedler is fully responsible for that. He’s the reason we bought the car and will continue coming back to BMW of West St. Louis.
Jun 05, 2021
Veronica Tran and staff was great to work with! Very...
Veronica Tran and staff was great to work with! Very friendly, Helpful and Professional. I would recommend them to anyone looking to buy a vehicle.
May 16, 2021
Confident service specialists and can do attitude! On...
Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available.
Rick Thayer
Service Advisor
Jul 08, 2022
I worked with both Dave Ware and Tarik Graham to purchase
I worked with both Dave Ware and Tarik Graham to purchase my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were fair and worked hard to make a deal happen for me. Highly recommend!
Jun 06, 2022
Veronica was the first person to greet us as we walked up
Veronica was the first person to greet us as we walked up to the dealership. She was very friendly and professional. She offered timely service and assistance with all of our needs. I would definitely recommend her to family and friends who are looking to make any future purchases.
Feb 19, 2022
If I could give Rick zero stars, I would.
If I could give Rick zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that mean the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with almost no communication. On Friday, Rick left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. Rick was also incompetent.
Aug 28, 2021
Rick provided a great service experience!The waiting...
Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated
Aug 02, 2021
Tarik represents this dealership with a spirit of...
Tarik represents this dealership with a spirit of Excellence and made my buying experience awesome. My wife and I appreciated how Tarik was very respectful of our needs and knowledgable about the BMW brand and its product. This was by far my best car buying experience. Thanks BMW of West STL !!!
Chris Bohr
Service Advisor
Jul 22, 2022
Veronica has amazing customer service, she’s very
Veronica has amazing customer service, she’s very knowledgeable and great to work with. She was very informative regarding the shipping procedures and the expected delivery date for the vehicle. Veronica exceeded my expectations and enhanced my BMW shopping experience. If you’re in the market for a new BMW I highly recommend you visit Veronica Tran at BMW of West Saint Louis.
Mar 21, 2022
This dealership is fantastic, very nice staff, good
This dealership is fantastic, very nice staff, good communication, fast and effortless. 10/10 recommend!
Mar 15, 2022
Not only they have no regard for your time, these guys
Not only they have no regard for your time, these guys are the most unfriendly bunch I have seen at a car dealers! I went in for an oil change, and waited over two hours despite having a prior appointment. Went outside to inquire if my car was ready and this guy outside the service area says rude 'did you get a call it was ready?'. Waited another 30 mins only to find out the car was ready a while ago, but no one had the courtesy to inform. There's a text message you receive from the service dept the min they take your car in, and it reads 'texting is the best way to reach...', only that they NEVER respond. I left the dealership two and a half hrs later and only to see the oil gauge shows its half full! For a supposedly 'premium' service is this worth the time and misery I was put in? Zero!
Feb 28, 2022
This is our second vehicle that we have purchased from
This is our second vehicle that we have purchased from BMW of West St.Louis. And will be back
Dec 02, 2021
Everyone is very friendly and helpful. Zach knows his...
Everyone is very friendly and helpful. Zach knows his stuff! The genius appointment was extremely hopeful!
Craig Suntrup Jr
Client Advisor
Jun 25, 2022
Josh found me the car of my dreams and he made the entire
Josh found me the car of my dreams and he made the entire buying process a total pleasure. He is knowledgeable and totally customer oriented. He is a great asset to a great dealership! I will be back there for my next car!
Jun 07, 2022
Great deal.
Great deal. Love zack that’s my guy, he’s a great sales man and person.
May 24, 2022
Had the car I wanted.
Had the car I wanted. Did everything remote. Was ready to go as soon as I got there. 5 stars
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636-227-5454
Call Now14417 Manchester Rd. • Manchester, MO 63011
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm