Meet Our Staff
Finance
Bob Whay
Business Manager
Rami Ramadan
Business Manager
Sales
Veronica Tran
Client Advisor
Brandon Giganti
Client Advisor
Dawn Discenza
Client Advisor
Tarik Graham
Client Advisor
David Schaedler
Client Advisor
Dzevad Hamzic
Client Advisor
Dave Ware
Client Advisor
Zack Forister
BMW Client Advisor
Zachary Boersig
Client advisor
Josh Dworman
Client Advisor
Craig Suntrup Jr
Client Advisor
Management
Linzie Foster Sr
Sales Manager
Craig Suntrup
Owner
Brent Straub
General Sales Manager
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Service
Jeff Daniels
Service Advisor
Mindy Linn
Service Advisor
Rick Thayer
Service Advisor
Chris Bohr
Service Advisor
Administration
Brandon Rea
Social Media
Bob Whay
Business Manager
May 23, 2022
Veronica was an exceptional sales person.
Veronica was an exceptional sales person. I will most definitely purchase my next vehicle with her again. She made the experience smooth and easy.
May 17, 2022
This is my second vehicle purchase from BMW OF West St.
This is my second vehicle purchase from BMW OF West St. Louis and Dzevad. I can’t say enough good things about my experience today. Excellent experience from start to finish and I love my X3
May 12, 2022
Wasn't sure what I was looking for and wanted to get a
Wasn't sure what I was looking for and wanted to get a good price for my trade. Brandon G was super helpful in finding what made sense for me and my family and the dealership was great to work with!
May 11, 2022
The team was very helpful throughout the entire process
The team was very helpful throughout the entire process and worked to accommodate my needs to make the purchase as smooth as possible.
May 02, 2022
This dealership is terrific.
This dealership is terrific. They are very attentive and get you exactly what you want. If you are looking for a salesperson who will treat you right, Adam Ishac is your man. He has been my salesperson for years and in my most recent purchase in April he was spot on. Bob, the finance manager makes the finance process painless. Go visit this team if you want exceptional service.
Veronica Tran
Client Advisor
May 24, 2022
Had the car I wanted.
Had the car I wanted. Did everything remote. Was ready to go as soon as I got there. 5 stars
May 23, 2022
Veronica was an exceptional sales person.
Veronica was an exceptional sales person. I will most definitely purchase my next vehicle with her again. She made the experience smooth and easy.
May 23, 2022
Veronica Tran!
Veronica Tran!!!! You are absolutely amazing!!!! Thank you soooo much for your professionalism and amazing transition into our new BMW! Wish other sales people were as straight forward as you!!! THANKS AGAIN!!!! We will definitely recommend you and the dealership you work at to friends and family!!!
May 10, 2022
Our dealer Veronica was awesome!
Our dealer Veronica was awesome! She was very patient and answered all our queries. Explained the whole process very clearly. Veronica was constant touch with us through out the process and was readily available whenever we needed to talk to her. Our experience here was very pleasant and we would recommend her to our friends. Thank you!
Apr 29, 2022
Just want to give a shout out to Veronica Tran at BMW St.
Just want to give a shout out to Veronica Tran at BMW St. Louis! The experience was amazing! Stress free with great customer service! I highly recommend working with Veronica when car shopping!!
Linzie Foster Sr
Sales Manager
May 23, 2022
Veronica was an exceptional sales person.
Veronica was an exceptional sales person. I will most definitely purchase my next vehicle with her again. She made the experience smooth and easy.
May 11, 2022
The team was very helpful throughout the entire process
The team was very helpful throughout the entire process and worked to accommodate my needs to make the purchase as smooth as possible.
May 09, 2022
We just bought our first BMW at BMW West St.
We just bought our first BMW at BMW West St. Louis and couldn't be happier! Josh was fantastic in getting the sale done and we we're a bit difficult in wanting the right price. Their finance department & Linzie were not letting us walk out of there without signing so truly shows what a fantastic team they are in working with their customers. We will definitely be back to this dealership.
May 09, 2022
BMW of West St.
BMW of West St. Louis was the best car buying experience we’ve ever had. David Schaedler is fully responsible for that. He’s the reason we bought the car and will continue coming back to BMW of West St. Louis.
Apr 24, 2022
Dave Schaedler was simply amazing.
Dave Schaedler was simply amazing. This was the second BMW I bought from him. He answered all my questions and I never felt pressured to buy. He went above and beyond my expectations. The entire staff was awesome! Everyone was welcoming and friendly. If you are looking for a BMW, Dave is the man! I look forward to working with him in the years to come.
Brandon Giganti
Client Advisor
May 12, 2022
Wasn't sure what I was looking for and wanted to get a
Wasn't sure what I was looking for and wanted to get a good price for my trade. Brandon G was super helpful in finding what made sense for me and my family and the dealership was great to work with!
Apr 17, 2022
Great dealer to buy a car.
Great dealer to buy a car. Their Customer service is EXCELLENT. The very Owner comes and Meets the buyers and thanks them for their faith in buying from this dealership.The Sales person Brandon Giganti,knowledgeable and an EXCELLENT sales person.The sales manager Rami Ramadan made our loan process and paper works at the easiest,simplest and quickest possible way.We were Greatly impressed with this dealer.We will definitely come back to this dealer again for our next purchase. Customer Viswanathan Subbaratnam
Apr 15, 2022
Brandon Giganti is the best car salesman I have ever
Brandon Giganti is the best car salesman I have ever worked with. He is kind, extremely knowledgeable, and very patient when answering questions. After considering all options, his no pressure sales philosophy led me straight back to purchase a car from him. Brandon’s honesty and genuine nature made the entire process go very smoothly and worth the trip to Missouri. I would definitely recommend Brandon to anyone who is interested in buying a car in the near future.
Mar 28, 2022
If you are looking for a BMW salesperson that responds
If you are looking for a BMW salesperson that responds quickly, acts professionally, and works hard to get you the information you need without pressuring you into a sale, Brandon is your man.
Mar 22, 2022
Just leased my third car from BMW of West St.
Just leased my third car from BMW of West St. Louis. Worked with Brandon each time and all goes smooth. I will be back in a couple years when this lease is ending.
Rami Ramadan
Business Manager
May 06, 2022
I be bought the car in St Louis but wanted it titled in
I be bought the car in St Louis but wanted it titled in Florida. My salesman and the dealership took care of everything. They make doing business there very easy and enjoyable.
May 02, 2022
This dealership is terrific.
This dealership is terrific. They are very attentive and get you exactly what you want. If you are looking for a salesperson who will treat you right, Adam Ishac is your man. He has been my salesperson for years and in my most recent purchase in April he was spot on. Bob, the finance manager makes the finance process painless. Go visit this team if you want exceptional service.
Apr 30, 2022
What a great experience.
What a great experience. Dzevad was a pleasure to work with, as was BMW of West St Louis. We custom ordered a BMW and it was here in less than a month. There were dealers closer to us but the drive was worth it.
Apr 18, 2022
I really appreciate the professionalism that I received.
I really appreciate the professionalism that I received. Veronica Tran was so helpful I every step of the way. The finance department was also helpful. Rami…..I just want to thank those 2 for giving me a great experience. Thanks! 😊
Apr 17, 2022
Great dealer to buy a car.
Great dealer to buy a car. Their Customer service is EXCELLENT. The very Owner comes and Meets the buyers and thanks them for their faith in buying from this dealership.The Sales person Brandon Giganti,knowledgeable and an EXCELLENT sales person.The sales manager Rami Ramadan made our loan process and paper works at the easiest,simplest and quickest possible way.We were Greatly impressed with this dealer.We will definitely come back to this dealer again for our next purchase. Customer Viswanathan Subbaratnam
Craig Suntrup
Owner
Apr 16, 2022
Great experience!
Great experience! Every person we came into contact with was very welcoming, kind, professional and went above and beyond to take care of us. I would highly recommend this dealership to others.
Apr 16, 2022
Dawn was the bomb!
Dawn was the bomb! We enjoyed the entire process! No pressure sale and the car is perfect. Thanks again!
Apr 16, 2022
Just bought my second BMW from BMW of West St.
Just bought my second BMW from BMW of West St.Louis. We found the whole team to be professional, respectful and friendly. Dawn did a great job of answering all of our questions and making the whole experience enjoyable. I would recommend anyone looking for a new BMW to go to this dealership, they will treat you right.
Mar 30, 2022
First experience with Josh and BMW.
First experience with Josh and BMW. Josh was very easy to work with, knowledgeable and never tried to oversell us. Our car came in ahead of schedule and Josh stayed in contact throughout the whole process. So glad we found him - highly recommend if you're in the market!
Mar 26, 2022
They have a great selection of vehicles given the empty
They have a great selection of vehicles given the empty lots at other dealers. Adam Ishac made the buying process very easy, and Rami Ramadan did an excellent job arranging the financing. I definitely recommend dealing with Adam, Rami and team at West STL BMW if you're in the market for a vehicle.
Dawn Discenza
Client Advisor
May 14, 2022
Dawn was so awesome and friendly and made sure we had the
Dawn was so awesome and friendly and made sure we had the best experience!! She was quick to respond to all of my questions when I emailed her. She was available when I was available!!! She made sure I had a good experience with pictures, a bow, a sweet thank you note. Thanks Dawn!!!
May 11, 2022
The team was very helpful throughout the entire process
The team was very helpful throughout the entire process and worked to accommodate my needs to make the purchase as smooth as possible.
May 03, 2022
Loved the car buying experience at BMW of West County.
Loved the car buying experience at BMW of West County. Dawn answered all my questions quickly, set realistic expectations and then over delivered! The financing process made pick up day so much easier with the pre work everyone did. That day became more about picking up our new car than filling out paperwork.
May 02, 2022
Dawn was a pleasure to work with when buying my BMW.
Dawn was a pleasure to work with when buying my BMW. She was very knowlegdeable and prefessional with the purchase of my car.
Apr 25, 2022
Dawn was great to work with and she is very
Dawn was great to work with and she is very knowledgeable; Dawn did everything that she said she was going to do, there were no pressure tactics for add-ons, and the price she said for the car was the price you paid; I was very impressed; congrats to a great employee, and BMW is lucky to have her; I was happy with the entire process that Dawn and BMW of West St. Louis gave to me. Mark
Jeff Daniels
Service Advisor
Feb 19, 2022
If I could give Rick zero stars, I would.
If I could give Rick zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that mean the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with almost no communication. On Friday, Rick left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. Rick was also incompetent.
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Feb 09, 2022
I’ve used every BMW dealer in STL over the years, and...
I’ve used every BMW dealer in STL over the years, and this is the best one hands down. Brandon was amazing and had everything covered!
Sep 02, 2021
Brandon was so great to deal with! We will always use him...
Brandon was so great to deal with! We will always use him from now on. So knowledgeable and available for any questions we had. Highly recommend!
Aug 08, 2021
Absolutely fantastic dealership, they couldn’t be better!...
Absolutely fantastic dealership, they couldn’t be better! Josh, Bob, Linzie, Jamie, and everyone I’m forgetting right now are the best. Super helpful, super professional, super friendly! Thank you!!
Tarik Graham
Client Advisor
May 20, 2022
Tarik and everyone else at the dealership were great to
Tarik and everyone else at the dealership were great to work with. Great communication throughout.
Apr 16, 2022
Great experience!
Great experience! Every person we came into contact with was very welcoming, kind, professional and went above and beyond to take care of us. I would highly recommend this dealership to others.
Apr 04, 2022
Veronica and Tyric were amazing.
Veronica and Tyric were amazing. Best experience I've had at a dealership. I would recommend them to all my family and friends.
Mar 30, 2022
Tarik Graham and the team made the purchase and trade in
Tarik Graham and the team made the purchase and trade in process easy, responded promptly, and truly made us feel like valued customers. He understood and explained many features and benefits of our new X7 during our test drive. Also appreciated the tutorial review and BMW App set up by the Genius expert before we drove away after purchase. Would definitely work with Tarik again in the future.
Mar 16, 2022
Everyone at the dealership was so welcoming and friendly
Everyone at the dealership was so welcoming and friendly in a completely genuine way. They even listened to me talk about my dog and looked at my pictures so they will absolutely get my business again! They all seemed very down to earth and so easy to spend the morning with. Especially Tarik Graham!
David Schaedler
Client Advisor
May 09, 2022
BMW of West St.
BMW of West St. Louis was the best car buying experience we’ve ever had. David Schaedler is fully responsible for that. He’s the reason we bought the car and will continue coming back to BMW of West St. Louis.
Apr 27, 2022
This is the second vehicle bought from David and BMW West
This is the second vehicle bought from David and BMW West County. The overall experience with both has been positive. David knew what I was looking for with my second vehicle and reached out when one became available. No pressure to buy if it wasn't the right fit but it was.
Apr 24, 2022
Dave Schaedler was simply amazing.
Dave Schaedler was simply amazing. This was the second BMW I bought from him. He answered all my questions and I never felt pressured to buy. He went above and beyond my expectations. The entire staff was awesome! Everyone was welcoming and friendly. If you are looking for a BMW, Dave is the man! I look forward to working with him in the years to come.
Apr 22, 2022
David consistently gets 5 stars for a reason.
David consistently gets 5 stars for a reason. He is fantastic to work with! This was the first time that I worked with David or BMW of West St. Louis. The overall experience was great! I will be back.
Apr 17, 2022
I had never done business with either David or BMW of
I had never done business with either David or BMW of West St Louis before. Both were outstanding in every way
Dzevad Hamzic
Client Advisor
May 17, 2022
This is my second vehicle purchase from BMW OF West St.
This is my second vehicle purchase from BMW OF West St. Louis and Dzevad. I can’t say enough good things about my experience today. Excellent experience from start to finish and I love my X3
May 06, 2022
I be bought the car in St Louis but wanted it titled in
I be bought the car in St Louis but wanted it titled in Florida. My salesman and the dealership took care of everything. They make doing business there very easy and enjoyable.
Apr 30, 2022
What a great experience.
What a great experience. Dzevad was a pleasure to work with, as was BMW of West St Louis. We custom ordered a BMW and it was here in less than a month. There were dealers closer to us but the drive was worth it.
Apr 29, 2022
Dzevad was very helpful when buying a new BMW.
Dzevad was very helpful when buying a new BMW. The ordering process was easy and the car came faster than I thought.
Apr 29, 2022
Great experience!
Great experience! Dzevad was outstanding and a pleasure to work with - in fact, we came back to Dzevad to buy a second car from BMW of West St. Louis. The first purchase in 2021 was so professional and well done - we came back in 2022. Wish all our past automobile experiences would have been so good .
Dave Ware
Client Advisor
May 20, 2022
It started out great, leased a vehicle remotely and was
It started out great, leased a vehicle remotely and was delivered no issues. Sales department, finance great, communication great. Received a call several weeks later stating a piece of paperwork had been missed for me to sign and they would send it for signature and return, I did that. I believe because of that delay I am still waiting for my permanent plate from the DMV which they stated they had to arrange for me. Called to tell them temporary plate would expire in 3 days - called and was on hold for 24 minutes and no one ever came back to the call - finally hung up and kept calling until I was able to get ahold of a human in the finance dept who later stated would send a dealer plate to use by my temporary plate expiration date. One week later and still no plate and no call. No permanent plate either. Reception at this dealership will either answer and say "can you hold" before asking what department you need (that was the 24+ minute call I finally hung up on) or transfer you to a department where it rings nonstop and no one ever comes back to the call. Just rings and rings, that was twice today for 6 minutes just to see and I finally had to hang up. Called back to inform them of this and they said 'hold on let me transfer you to the Finance Manager' and sent me to a voicemail. So I decided it was time to place a review. I'm beyond frustrated. I paid the dealership for my permanent plate as is their process in their state and I am driving around on an expired temporary just waiting to be pulled over, which is common where I live.
May 04, 2022
We just bought our 2nd BMW through Dave.
We just bought our 2nd BMW through Dave. Despite the inventory challenges, he helped make the process frictionless and quick. Great communication on vehicle status and throughout the day we closed the deal. We also appreciated not getting stuck in the dealership for hours.
Mar 31, 2022
We have bought two cars in three months from Dave Ware at
We have bought two cars in three months from Dave Ware at West County BMW. We walked in and met him for the first time and liked his easygoing approach and friendliness, not to mention his professionalism and knowledge. That's why we're picking up our second car from him this week. If you're looking for a BMW, call Dave at West County BMW.
Mar 22, 2022
I recently purchased a new M850 thru Dave Ware and he
I recently purchased a new M850 thru Dave Ware and he along with the entire dealership staff was very helpful and provided for a pleasant experience. Craig Suntrup was also involved to make sure everything went as planned and confirmed there were no additional unexpected fees upon delivery.
Jan 20, 2022
I have seen huge improvements over the last 5 years with...
I have seen huge improvements over the last 5 years with this establishment. I have tried all the BMW dealers and West County is by far the best. My last 5 cars have come from here.
Brent Straub
General Sales Manager
Apr 28, 2022
They made it an enjoyable experience in 2021 so we came
They made it an enjoyable experience in 2021 so we came back this year and bought another vehicle. Another great experience!
Apr 16, 2022
Just bought my second BMW from BMW of West St.
Just bought my second BMW from BMW of West St.Louis. We found the whole team to be professional, respectful and friendly. Dawn did a great job of answering all of our questions and making the whole experience enjoyable. I would recommend anyone looking for a new BMW to go to this dealership, they will treat you right.
Apr 01, 2022
Dawn was great to work with, made the process easy and
Dawn was great to work with, made the process easy and kept me well informed. The entire team did a great job!
Feb 22, 2022
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for their outstanding customer service. I couldn't ask for a more beautiful vehicle then the one they put me in. I trust this Team and look forward to doing business again.
Feb 19, 2022
If I could give Brent zero stars, I would.
If I could give Brent zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Service didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that meant the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with virtually no communication. On Friday, Service left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. To his credit, Brent got us a loaner car... but only after I tracked him down on a saturday. No apology. No explanation. In fact, in another phone call Brent told me I was out of line for asking why we were treated so poorly. There are plenty of other options out there - try one of them.
Zack Forister
BMW Client Advisor
Mar 31, 2022
Went up to browse cars with my fiance and found a x5that
Went up to browse cars with my fiance and found a x5that was perfect! Upon purchase I soon found myself overwhelmed with questions on how to utilize all the new features. That's when I found Zack, he was great! There wasn't one question he didn't have a answer to, he even had answers for commonly asked things I had overlooked in my excitement! The West County BMW team delivered a great car buying experience and we couldn't be happier!
Mar 30, 2022
What a very welcoming place to walk into!
What a very welcoming place to walk into! Everyone was so inviting and eager to help! We came in later in the afternoon with my family and while my husband and I were with my son looking for a car for his 16th birthday…everyone else stepped in to keep my 7 year old daughter occupied! The girls were great with her! Thank you!
Mar 29, 2022
Very friendly and approachable I felt welcome and
Very friendly and approachable I felt welcome and comfortable from the moment I entered the showroom
Mar 19, 2022
Zack was very knowledgeable and helpful when we were car
Zack was very knowledgeable and helpful when we were car shopping. He made the entire experience an easy one. We love everything about our new car and appreciate the excellent service we received.
Feb 09, 2022
David Schaedler made the new car purchase with trade in...
David Schaedler made the new car purchase with trade in easy and smooth. Great experience!
Mindy Linn
Service Advisor
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Dec 02, 2021
I was not really interested in BMW when looking for a new...
I was not really interested in BMW when looking for a new car. I just happened to stop in and Tarik worked with me to acquire the perfect car. He was very personable and made me a very attractive offer on my new X3. He’s very knowledgeable and spent time to answer all my questions about features and functionality. I’ve been back to the dealer a couple of times and everyone is helpful and courteous. A great place to do business.
Nov 07, 2021
So let me start by saying Rock Star! Dawn is efficient,...
So let me start by saying Rock Star! Dawn is efficient, pays attention to detail and encourages you to purchase the vehicle that you want to drive! When I came there I was a mess. So not only did I purchase a vehicle I gained a friend for life. I was changing residence so I was a bit uncomfortable about my move out of state. . She listens and genuinely cares . However she treated me like family with an occasional get a grip, few great jokes and story’s. of triumph she saved me! I will be forever grateful for that! Your car is an extension of who you are . She takes time to make sure it’s tailored to your personality and needs. It’s all about you! If you could Clone her or just put an app in every vehicle that gives access to Dawn. You wouldn’t keep a car on the lot! You’re the best! I’m sending all my friends to this location! The whole staff Mindy in service and Lynn in finance what a team!!
Oct 23, 2021
Veronica Tran and the team at BMW West St Louis County...
Veronica Tran and the team at BMW West St Louis County was great to work with.
Aug 28, 2021
Tariq and the staff were really friendly and helpful and...
Tariq and the staff were really friendly and helpful and I’m super happy with the deal I got. Not your average car dealership, would highly recommend!
Zachary Boersig
Client advisor
Apr 16, 2022
I just bought my fourth BMW through Zachary and Armin,
I just bought my fourth BMW through Zachary and Armin, both of them are extremely knowledgable and professional. Everyone in the showroom is welcoming and grateful for the opportunity to assist you. It is a great dealership, I will most definitely continue to buy my BMWs with BMW of West St. Louis!
Apr 12, 2022
Great salesmen - Zach Boersig and Dzevad Hamzic, fair
Great salesmen - Zach Boersig and Dzevad Hamzic, fair negotiations, no-hassle financing, a great experience with the Business Manager and of course an amazing X5! There IS a difference in car dealerships, and this one exceeds expectations!
Apr 09, 2022
Excellent knowledge and we had a great experience with
Excellent knowledge and we had a great experience with Zachary. His way of explanation and demo skills are making more interest towards the BMW car. He tried all possibile ways to help us to choose the best vehicle option. Best costumer handling experience ever had. Kudos to BMW saint louis to have such a good client advisor.
Mar 31, 2022
LINZIE IS THE BEST, HE'S VERY HELPFUL AND EXCELLENT
LINZIE IS THE BEST, HE'S VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE ADDRESS ALL MY CONCERNS AND GOES OUT HIS WAY TO HELP ME.
Mar 29, 2022
Very friendly and approachable I felt welcome and
Very friendly and approachable I felt welcome and comfortable from the moment I entered the showroom
Josh Dworman
Client Advisor
May 14, 2022
Wonderful experience buying our 1st BMW!
Wonderful experience buying our 1st BMW! Great car, great service, fast and easy buying process!! We will be back for our next car! Thanks to our salesman, Josh Dworman at West County! Thank you!
May 09, 2022
We just bought our first BMW at BMW West St.
We just bought our first BMW at BMW West St. Louis and couldn't be happier! Josh was fantastic in getting the sale done and we we're a bit difficult in wanting the right price. Their finance department & Linzie were not letting us walk out of there without signing so truly shows what a fantastic team they are in working with their customers. We will definitely be back to this dealership.
May 02, 2022
Really happy with BMW West St.
Really happy with BMW West St. Louis and our salesman Josh. Easy to deal with and great follow up and service
Apr 30, 2022
It was an internet purchase, and everything went
It was an internet purchase, and everything went perfectly. Josh was amazing. I highly recommend this dealership, and I will certainly be a loyal customer in the future.
Apr 04, 2022
Linzie, Josh and Bob each provided excellent customer
Linzie, Josh and Bob each provided excellent customer service, professionalism and BMW knowledge . Would recommend BMW of West St. Louis and their team of professionals to anyone.
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Feb 22, 2022
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for
Thank you to Dzevad, Veronica, Bob, Linzie and Brent for their outstanding customer service. I couldn't ask for a more beautiful vehicle then the one they put me in. I trust this Team and look forward to doing business again.
Feb 18, 2022
I’ve been a customer for 27 years and this current team
I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around!
Jan 21, 2022
My Client Advisor, David Schaedler, created a buying...
My Client Advisor, David Schaedler, created a buying experience that can't be rivaled. He answered all my concerns and questions. Once my car was ordered from the factory, he kept me updated as to the progress of my car's build. And when the car arrived, I received a personal video from David showing my car right after it was driven off the delivery truck. Outstanding! If you want to buy a BMW, go see David Schaedler at BMW of West St. Louis. You won't be disappointed! Jack Sutton
Dec 15, 2021
This beautiful X3 is the second car I purchased from BMW...
This beautiful X3 is the second car I purchased from BMW of West St. Louis (my first was an X2 that I loved). Veronica helped me the very first time I visited BMW of West St. Louis, and she has been my only sales advisor because I trust her. Veronica treats her clients with respect and kindness, with a real ability to fit the needs of the client to the right car. Always professional, Veronica works very hard to makes sure her clients get the best from BMW of West St. Louis, from the initial purchase or lease to help with any service issues. She stays in touch with her clients and genuinely cares that they have a joyous experience with their BMW. The finance department and managerial staff are very friendly and efficient and make completing the purchase an easy process. If you want a great car at a great price with the best personnel in town (especially Veronica), go to BMW of West St. Louis.
Nov 22, 2021
Another great experience at BMW West STL. Dave Ware made...
Another great experience at BMW West STL. Dave Ware made it easy to close my lease and buy a new X2. Financing options beat my personal bank pre-approval as well. These folks know their product and how to make someone feel welcome.
Brandon Rea
Social Media
May 09, 2022
BMW of West St.
BMW of West St. Louis was the best car buying experience we’ve ever had. David Schaedler is fully responsible for that. He’s the reason we bought the car and will continue coming back to BMW of West St. Louis.
Jun 05, 2021
Veronica Tran and staff was great to work with! Very...
Veronica Tran and staff was great to work with! Very friendly, Helpful and Professional. I would recommend them to anyone looking to buy a vehicle.
May 16, 2021
Confident service specialists and can do attitude! On...
Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available.
Mar 24, 2021
Great experience! First time purchasing out of town....
Great experience! First time purchasing out of town. Dzevad was very helpful and professional. We drove down from Omaha, NE with our trade and completed the deal in two hours.
Sep 23, 2020
Everyone I met was very outgoing. There was no...
Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of things. I would recommend them to anyone looking for a BMW.
Rick Thayer
Service Advisor
Feb 19, 2022
If I could give Rick zero stars, I would.
If I could give Rick zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that mean the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with almost no communication. On Friday, Rick left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. Rick was also incompetent.
Aug 28, 2021
Rick provided a great service experience!The waiting...
Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated
Aug 02, 2021
Tarik represents this dealership with a spirit of...
Tarik represents this dealership with a spirit of Excellence and made my buying experience awesome. My wife and I appreciated how Tarik was very respectful of our needs and knowledgable about the BMW brand and its product. This was by far my best car buying experience. Thanks BMW of West STL !!!
Jun 16, 2021
Another 5 star experience at BMW of West St. Louis.......
Another 5 star experience at BMW of West St. Louis.... Thanks Chris Bohr and Mindy Linn! The entire staff had positive energy. Excellent service! Thank you
Jun 09, 2021
I purchased my vehicle in October of 2020. I decided not...
I purchased my vehicle in October of 2020. I decided not to write a review at that time because the sales manager (Linzie Foster) tried to make things right. However, here I am disappointed with the service from this dealership...once again. Disappointment #1 It started with the lack of communication from my salesman. We had an agreed upon a day and time to pick up my car. The day of nothing....CRICKETS!. He did not return my call until 6:00 pm the night I was supposed to pick up only to tell me there has been a recall and now I won't get my car until the following week. Disappointment #2 Pick up my car 5 days later was told everything was completed. YAY! Pick up the car and as I am driving home I see the odometer with a lot more miles than was on it just days prior. So, I quickly call my husband and ask him to get out our paperwork... am I losing my mind here? Nope! The car had 1,100 more miles put on it in the last few days that it had been supposedly, "in the shop across the street." Hmmm...how does that happen? My next call was to Brent Straube to ask him how this happened when my car has been sitting in the shop? One would think his response would have been, "I have no idea, I'm so sorry let me look into this." Again, Nope! Instead, he very sternly changed his tone of voice and said he didn't know and basically said are you kidding me? To me an extra 1,100 miles put on a car that I had already signed the paperwork for and is in my name now should not been driven for the last 5 days for someone to rack up any additional miles. Brent was not nice and very rude he said, "I guess I will rewrite your paperwork." Clearly, he was very put off about this situation and talked to me like a dog. Paperwork was rewritten. They "claim" my salesman wrote down the wrong information on my original paperwork. I test drove the car it only had just turned 19K miles now it had over 20K. Not OK! Disappointment #3 I am now home, remember I picked up my car in the evening.(I live an hour away.) I was VERY clear with my salesman that the car needed to be detailed. He made every promise to me that it would be perfect when I picked up. Pull my car into the garage and start to look it over... I know I should have done this at the dealership but by the time we got everything done and was with the genius to go over all the functions of the car I was ready to go. And there it was...car had not been detailed at the minimum a light vacuum. I could write my name on the dust on the dashboard. This time I did not call Brent or my salesman. I called and asked to speak to the sales manager. Linzie called me back he was very apologetic for the lack of communication, Brent's behavior and now car not detailed. Linzie gave me 2 free oil changes and a full detail service to make up for all of this. He even met me in my hometown to give me my new paperwork. Disappointment #4 Fast forward to today, June 9, 2021. I made an appointment for an oil change and to now get my detail done that was not done back in October. Rick, in service had kept communication with me and called this morning to tell me that "I have 3 guys that tackled your car this morning and the detail was done." YAY! The porter was going to be on his way with my car. Of course, I'm super excited...my car is going to be so clean..CAN'T WAIT to see it. The porter arrives and I immediately notice the car had not been detailed....literally my car was NOT touched on the outside or inside. Not vacuumed, not washed, not ANYTHING! They have now had my car for 2 days over an hour away with more miles and gas used for nothing. When I called Rick of course, he has no idea he "thought" they detailed it? It's been over an hour since I talked to him and someone will call me back...at this point I'm not even confident they changed my oil like they said they did. Please make sure you snap a pic of the miles your car has on it and make sure the car is in the exact condition it should be in before you drive it off the lot. This was my first experience at a "high end dealership" I sure did expect a lot more than what I got! Good Luck!
Chris Bohr
Service Advisor
Mar 21, 2022
This dealership is fantastic, very nice staff, good
This dealership is fantastic, very nice staff, good communication, fast and effortless. 10/10 recommend!
Mar 15, 2022
Not only they have no regard for your time, these guys
Not only they have no regard for your time, these guys are the most unfriendly bunch I have seen at a car dealers! I went in for an oil change, and waited over two hours despite having a prior appointment. Went outside to inquire if my car was ready and this guy outside the service area says rude 'did you get a call it was ready?'. Waited another 30 mins only to find out the car was ready a while ago, but no one had the courtesy to inform. There's a text message you receive from the service dept the min they take your car in, and it reads 'texting is the best way to reach...', only that they NEVER respond. I left the dealership two and a half hrs later and only to see the oil gauge shows its half full! For a supposedly 'premium' service is this worth the time and misery I was put in? Zero!
Feb 28, 2022
This is our second vehicle that we have purchased from
This is our second vehicle that we have purchased from BMW of West St.Louis. And will be back
Dec 02, 2021
Everyone is very friendly and helpful. Zach knows his...
Everyone is very friendly and helpful. Zach knows his stuff! The genius appointment was extremely hopeful!
Dec 02, 2021
I was not really interested in BMW when looking for a new...
I was not really interested in BMW when looking for a new car. I just happened to stop in and Tarik worked with me to acquire the perfect car. He was very personable and made me a very attractive offer on my new X3. He’s very knowledgeable and spent time to answer all my questions about features and functionality. I’ve been back to the dealer a couple of times and everyone is helpful and courteous. A great place to do business.
Craig Suntrup Jr
Client Advisor
May 24, 2022
Had the car I wanted.
Had the car I wanted. Did everything remote. Was ready to go as soon as I got there. 5 stars
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636-227-5454
Call Now14417 Manchester Rd. • Manchester, MO 63011
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm