Meet Our Staff
Finance
Bob Whay
Business Manager
Sales
Veronica Tran
Client Advisor
Brandon Giganti
Client Advisor
Jhonny Polo
Client Advisor
Rami Ramadan
Client Advisor
Adam Ishac
Client Advisor
Dave Ware
Client Advisor
Aziz Hammou
Client Advisor
Tarik Graham
Client Advisor
David Schaedler
Client Advisor
Dawn Discenza
Client Advisor
Craig Suntrup Jr
BMW Genius
Zachary Arnold
BMW Genius
Jeff Boyd
Business Manager
Zach Boersig
Sales Specialist
Management
Linzie Foster Sr
Sales Manager
Craig Suntrup
Owner
Brent Straub
General Sales Manager
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Service
Brandy Wise
Service Advisor
Jeff Daniels
Service Advisor
Mindy Linn
Service Advisor
Bryan Hiles
Service Manager
Administration
Brandon Rea
Social Media
Kelly Suntrup
Administration
Bob Whay
Business Manager
Sep 26, 2020
I had a very excellent experience at BMW West. Especially...
I had a very excellent experience at BMW West. Especially with sale rep Mrs. Tran. Who help me all the way through. Making my experience fun and exciting. Thanks!! And we love our new BMW!!!!
Sep 24, 2020
I love my new BMW! I worked with salesman Tarik and Sales...
I love my new BMW! I worked with salesman Tarik and Sales Manager Linzie. They were very friendly and knowledgeable throughout the entire process! Their customer service was excellent! They went above and beyond to ensure I was happy the vehicle and deal! I will be returning!
Sep 23, 2020
Awesome experience, Rami was as genuine as they come,...
Awesome experience, Rami was as genuine as they come, Adam and Bob were amazing as well, this is the place to go! Top notch business and staff!
Sep 21, 2020
Great experience as always with BMW of West St. Louis!...
Great experience as always with BMW of West St. Louis! Thanks again to Jhonny Polo for the work he put in. Extremely knowledgeable and always there to answer any text messages throughout the build and order process. Will continue to use him for vehicles in the future!
Sep 14, 2020
I have been in contact with Brandon for almost a year, on...
I have been in contact with Brandon for almost a year, on and off, discussing a new vehicle. He was not only incredibly helpful, but he was willing to put things on hold only to pick right up where we left off. When I was finally ready to make my decision, I never imagined that I would be talked into putting LESS money down. Not only was I provided with honest and blunt answers to my questions, but I was given advice that may have been at the detriment of Mr. Giganti only to benefit the buyer, myself, in this situation. I have nothing but positive things to say about, not only Brandon, but the dealership as a whole. You will he treated with the highest level of service that I have experience in my time purchasing cars. I highly recommend giving Mr. Giganti a chance. You will not be disappointed.
Veronica Tran
Client Advisor
Sep 28, 2020
Great experience from a great staff. Took care of me from...
Great experience from a great staff. Took care of me from the time I walked in until I left with the vehicle of my dreams. Highly Recommend BMW of West St.Louis and Veronica!!!
Sep 26, 2020
I had a very excellent experience at BMW West. Especially...
I had a very excellent experience at BMW West. Especially with sale rep Mrs. Tran. Who help me all the way through. Making my experience fun and exciting. Thanks!! And we love our new BMW!!!!
Sep 26, 2020
Tarik Graham was awesome! He was extremely...
Tarik Graham was awesome! He was extremely knowledgeable, honest, helpful, and went above and beyond in making sure that I was happy. I highly recommend him.
Sep 25, 2020
Veronica went out of her way to make the transaction...
Veronica went out of her way to make the transaction smooth, dealt with changes with no fuzz, and built me the perfect X5. Im going back for my M5 next! Thanks a lot, Veronica!!
Sep 18, 2020
Had a great experience at BMW of west st.louis. Veronica...
Had a great experience at BMW of west st.louis. Veronica was very helpful and easy to work with. She did everything she could to get us the best deal.
Linzie Foster Sr
Sales Manager
Sep 26, 2020
Tarik Graham was awesome! He was extremely...
Tarik Graham was awesome! He was extremely knowledgeable, honest, helpful, and went above and beyond in making sure that I was happy. I highly recommend him.
Sep 24, 2020
I love my new BMW! I worked with salesman Tarik and Sales...
I love my new BMW! I worked with salesman Tarik and Sales Manager Linzie. They were very friendly and knowledgeable throughout the entire process! Their customer service was excellent! They went above and beyond to ensure I was happy the vehicle and deal! I will be returning!
Sep 09, 2020
My experience at BMW of West St. Louis was superb! The...
My experience at BMW of West St. Louis was superb! The staff was extremely professional, knowledgeable and friendly. Zach and Veronica answered all of my questions thoroughly and ensured my experience was beyond memorable!
Sep 07, 2020
We bought a new car last weekend and worked with David...
We bought a new car last weekend and worked with David Schaedler. He and everyone we worked with made the buying process easy. We did a trade in as well and they gave us a very fair amount on that as well. We would definitely recommend Suntrup BMW.
Sep 01, 2020
Brandy Wise is on her game as a service representative....
Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism beyond reproach. Wish I could add a couple more stars!!
Brandon Giganti
Client Advisor
Sep 25, 2020
Brandon was a pleasure to work with!! He was very...
Brandon was a pleasure to work with!! He was very knowledgeable and communicated extremely well throughout the entire process!! This is the second vehicle we have purchased from West County BMW—we’ll be back!!
Sep 24, 2020
From start to finish Brandon provided us with the most...
From start to finish Brandon provided us with the most exceptional service and expertise we have ever received when buying a new car! His greatest strengths included detailed and positive communication, hassle free purchasing, respectful personality, incredible knowledge of what the customer wants and providing a perfect match to the product.
Sep 14, 2020
I have been in contact with Brandon for almost a year, on...
I have been in contact with Brandon for almost a year, on and off, discussing a new vehicle. He was not only incredibly helpful, but he was willing to put things on hold only to pick right up where we left off. When I was finally ready to make my decision, I never imagined that I would be talked into putting LESS money down. Not only was I provided with honest and blunt answers to my questions, but I was given advice that may have been at the detriment of Mr. Giganti only to benefit the buyer, myself, in this situation. I have nothing but positive things to say about, not only Brandon, but the dealership as a whole. You will he treated with the highest level of service that I have experience in my time purchasing cars. I highly recommend giving Mr. Giganti a chance. You will not be disappointed.
Sep 14, 2020
This is the second vehicle I’ve purchased from Brandon....
This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best pricing for you that’s possible.
Aug 21, 2020
I have leased at least 10 cars, and this was easily the...
I have leased at least 10 cars, and this was easily the best experience of all. Efficient, honest, and trustworthy. Highly, highly recommended. Brandon and Linzie re the best in the business.
Jhonny Polo
Client Advisor
Sep 21, 2020
Great experience as always with BMW of West St. Louis!...
Great experience as always with BMW of West St. Louis! Thanks again to Jhonny Polo for the work he put in. Extremely knowledgeable and always there to answer any text messages throughout the build and order process. Will continue to use him for vehicles in the future!
Sep 01, 2020
Brandy Wise is on her game as a service representative....
Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism beyond reproach. Wish I could add a couple more stars!!
Aug 16, 2020
Thank you all...
Thank each and everyone that I dealt with in purchasing the 7 series yesterday. Dawn you got the ball rolling and all the others on the team worked seamlessly in delivering the car. Hard to believe that this all happened in less than 2 days (from first coming into the showroom to test drive, getting a quote on my trade in, to driving off the lot. Once again thank all of you Steven
Aug 15, 2020
I was very pleased with everybody's service and I mean...
I was very pleased with everybody's service and I mean everybody Dawn was the greatest See service me with a smile All the time I was there Everybody was very nice I would suggest anybody to buy bmw from Them Thanks again I will be see you sometime soon
Aug 15, 2020
Jhonny was excellent to work with. During the odd time of...
Jhonny was excellent to work with. During the odd time of COVID - we worked with him remotely from Illinois all via text message. He made me a video of the car and provided information that showed his knowledge. We bought from him because we appreciated his low pressure sales. Bob was great as well with my paperwork and even sent them via overnight mail so I could get them signed ahead of the pick up. At pick up - the car was spotless and Jhonny was waiting for us with a BOW on the vehicle, waters on the hot day and a new BMW coffee mug. He then spent the time to show us how everything worked. He is very knowledgeable on BMW and offered excellent details. We drove 2.5 hours to buy from Jhonny and bypassed 3 local BMW dealers in Illinois! We will definitely be back for our next car!!! Thanks Jhonny! Todd and Kelsey Harrison
Craig Suntrup
Owner
Sep 14, 2020
This is the second vehicle I’ve purchased from Brandon....
This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best pricing for you that’s possible.
Sep 07, 2020
We bought a new car last weekend and worked with David...
We bought a new car last weekend and worked with David Schaedler. He and everyone we worked with made the buying process easy. We did a trade in as well and they gave us a very fair amount on that as well. We would definitely recommend Suntrup BMW.
Aug 23, 2020
Awesome experience and friendliness of the staff! Rami,...
Awesome experience and friendliness of the staff! Rami, was a great sales person. He made you feel comfortable and really made my car buying experience one of the best! Thank you.
Aug 13, 2020
It was great to work with Brandon purchasing our new BMW X5
We are so happy with our experience buying our new car from BMW West St Louis. From start to finish the process was very smooth and Brandon did a great job of explaining the features and options available to us on the car. I'm sure we'll be back to see Brandon for our next purchase and recommend him to our friends and family.
Aug 08, 2020
I had been shopping around for a vehicle for a while....
I had been shopping around for a vehicle for a while. Had shopped at some other dealers locally but every visit to BMW of West St. Louis was an excellent experience where with others I felt like I was constantly being sold to. David Schaedler was very kind and patient with me (especially as I made several visits over the course of a month) and when I finally came in to buy after having made an error in judgement the week prior, it felt like the whole dealership was trying to help me out. If I could leave a 10 out of 5 stars, I would.
Rami Ramadan
Client Advisor
Sep 23, 2020
Awesome experience, Rami was as genuine as they come,...
Awesome experience, Rami was as genuine as they come, Adam and Bob were amazing as well, this is the place to go! Top notch business and staff!
Sep 03, 2020
Rami was awesome. Very helpful throughout the entire...
Rami was awesome. Very helpful throughout the entire process. Took the time to explain everything, was very patient from start to finish. I'm glad I had an opportunity to work with him!!
Sep 01, 2020
Brandy is awesome. Very thorough and organized. Service...
Brandy is awesome. Very thorough and organized. Service has always gone smoothly and the work done has always been great. Recalls/ general service/ repair etc.
Sep 01, 2020
Brandy Wise is on her game as a service representative....
Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism beyond reproach. Wish I could add a couple more stars!!
Aug 23, 2020
Awesome experience and friendliness of the staff! Rami,...
Awesome experience and friendliness of the staff! Rami, was a great sales person. He made you feel comfortable and really made my car buying experience one of the best! Thank you.
Brent Straub
General Sales Manager
Sep 14, 2020
This is the second vehicle I’ve purchased from Brandon....
This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best pricing for you that’s possible.
Aug 23, 2020
Awesome experience and friendliness of the staff! Rami,...
Awesome experience and friendliness of the staff! Rami, was a great sales person. He made you feel comfortable and really made my car buying experience one of the best! Thank you.
Aug 21, 2020
Brent was very helpful in the purchase of my car....
Brent was very helpful in the purchase of my car. Overall I’m very satisfied with everybody that I work with , Dawn, Brent, and Bob. Thanks for making it so easy.
Aug 17, 2020
I can’t say enough good things about Dawn. Sunday I found...
I can’t say enough good things about Dawn. Sunday I found a used Porsche at BMW west on Auto trader. she contacted me by text almost immediately . By Monday we had the deal all squared away. She was very helpful in answering questions and getting us fixed up .
Aug 16, 2020
Thank you all...
Thank each and everyone that I dealt with in purchasing the 7 series yesterday. Dawn you got the ball rolling and all the others on the team worked seamlessly in delivering the car. Hard to believe that this all happened in less than 2 days (from first coming into the showroom to test drive, getting a quote on my trade in, to driving off the lot. Once again thank all of you Steven
Adam Ishac
Client Advisor
Sep 23, 2020
Awesome experience, Rami was as genuine as they come,...
Awesome experience, Rami was as genuine as they come, Adam and Bob were amazing as well, this is the place to go! Top notch business and staff!
Jul 11, 2020
I worked with Tariq to try to learn the features of my...
I worked with Tariq to try to learn the features of my X3. I learned a lot, he answered all questions but his passion for the car and it’s features were contagious . I’ve never had a car buying experience that was not only positive but fun
Jul 05, 2020
Adam didn’t give me a box of chocolates or a bow on my...
Adam didn’t give me a box of chocolates or a bow on my vehicle, but he was very responsive and helpful in getting my deal closed. When I went back-and-forth on the purchase and finally gave him a credit card to hold the vehicle until I could get back there he did not make other purchases with my card. He even went above and beyond and personally buffed a spot I saw when picking up my X3. His boy, Johnny Polo, was very helpful with the online set up as well. ...and Bob didn’t treat me like it was my first purchase and try and sell me a bunch of crap I did not need.
Jun 24, 2020
Pleasant Experience
My Sales Advisor Adam Ishac and Bob Whay did a great job with this purchase. i was well informed about the vehicle and the close was smooth. It is a pleasure to deal with Professionals. Mike Brooks
Jun 24, 2020
When we first met Adam, we had walked into West County...
When we first met Adam, we had walked into West County BMW looking for a used car. Initially, we didn’t see anything on the lot that was the right fit. Adam said he would give us a call when he had something that we were looking for. Sure enough, two days later, Adam called and told us he had the perfect car. We drove there that day and Adam had the car waiting and ready for our test drive. When we got back, we had a conversation about the vehicle and our budget. He made it work for us and we got an amazing deal. It was the easiest car buying experience that we have ever had. Adam was very friendly and low pressure which made the experience stress free. He did everything he said he would do. We will definitely be returning to Adam when it’s time for our next vehicle. The entire staff was great, including Bob in the finance department.
Dave Ware
Client Advisor
Sep 25, 2020
Brandon was a pleasure to work with!! He was very...
Brandon was a pleasure to work with!! He was very knowledgeable and communicated extremely well throughout the entire process!! This is the second vehicle we have purchased from West County BMW—we’ll be back!!
Sep 13, 2020
I am handicapped and have a wheelchair in my trunk and...
I am handicapped and have a wheelchair in my trunk and they always get it out for me and help me get inside. I have always been treated very nice when I am there. A young lady(that worked there) gave me a blue sequined face mask to match my hair that day. Brandy has always been very nice to me and we have even shared music that we like. he is a pleasure to do business with. Everyone is very nice that works there. I would rate everything and everyone there as A++.
Aug 08, 2020
The friendliest, most dedicated car salesmen (for lack of...
The friendliest, most dedicated car salesmen (for lack of better words) I’ve ever encountered. I never felt pressured or rushed, Jhonny was patient and understanding because I was really indecisive. This has been one of the best experiences I have ever had while purchasing a car. I’ll always recommend Jhonny at BMW of West St. Louis!
Jul 29, 2020
I’ve been a BMW customer of this dealership for over 30...
I’ve been a BMW customer of this dealership for over 30 years snd have always been treated professionally and fairly by knowledgeable and courteous people. This recent vehicle I picked up Friday was no exception. Dave Ware has been my sales consultant for my past 3 vehicles and has consistently done an excellent job! Dave was always friendly and knowledgeable. Kudos to Bob in Finance, Mike in service and Craig for great work as a Genius. Getting a vehicle st BMW West St Louis has always been an easy and enjoyable experience! They truly do a fine job from Sale to Service!
Jul 28, 2020
Great Job All Around!
Dave Ware is an excellent salesman. He made our car buying process easy and an enjoyable experience. Personable, courteous, excellent product knowledge, responsive, professional.................. Everyone we interacted with was great (Linzie, Tarik, Craig, Travis and others). Highly recommend the dealership and if in the market for a new BMW, Dave Ware.
Brandy Wise
Service Advisor
Sep 14, 2020
The service was fast, accurate, and relatively painless....
The service was fast, accurate, and relatively painless. My service advisor was Brandy.Wise. Each detail of the process was addressed before I had to think about it.
Sep 13, 2020
I am handicapped and have a wheelchair in my trunk and...
I am handicapped and have a wheelchair in my trunk and they always get it out for me and help me get inside. I have always been treated very nice when I am there. A young lady(that worked there) gave me a blue sequined face mask to match my hair that day. Brandy has always been very nice to me and we have even shared music that we like. he is a pleasure to do business with. Everyone is very nice that works there. I would rate everything and everyone there as A++.
Sep 09, 2020
Staff are always friendly and the service is excellent....
Staff are always friendly and the service is excellent. Price is what you expect from BMW. Still the experience is always pleasant and worth the little extra money.
Sep 08, 2020
Jeff my service advisor was great! Brandy was so friendly...
Jeff my service advisor was great! Brandy was so friendly over the phone before my appointment. & even the cashiers made me feel special. I was just there for an oil change and everyone made me feel important. I couldn't of asked for better service all the way around.
Sep 01, 2020
Brandy is awesome. Very thorough and organized. Service...
Brandy is awesome. Very thorough and organized. Service has always gone smoothly and the work done has always been great. Recalls/ general service/ repair etc.
Jeff Daniels
Service Advisor
Sep 22, 2020
BMW has a very good service section , I brought my car to...
BMW has a very good service section , I brought my car to them , they did an excellent job and deliver the car sooner than what promised . Mr Jeff Daniels was very helpful , assisted me in pairing my phone with the car . The car was clean and ready to pick up. Certainly I will be getting back again for the service when I needed.
Sep 22, 2020
BMW of West St. Louis always has superb customer service....
BMW of West St. Louis always has superb customer service. My service advisor Jeff Daniels is amazing and has always taken the time to explain any work being done on my vehicle!
Sep 14, 2020
This is the second vehicle I’ve purchased from Brandon....
This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best pricing for you that’s possible.
Sep 08, 2020
Jeff Daniels in the service department was friendly and...
Jeff Daniels in the service department was friendly and efficient. Other than the requirement that this review be a minimum of 25 words, service was great.
Sep 08, 2020
Jeff my service advisor was great! Brandy was so friendly...
Jeff my service advisor was great! Brandy was so friendly over the phone before my appointment. & even the cashiers made me feel special. I was just there for an oil change and everyone made me feel important. I couldn't of asked for better service all the way around.
Aziz Hammou
Client Advisor
Sep 27, 2020
Amazing service! everyone at BMW of West St.Louis was...
Amazing service! everyone at BMW of West St.Louis was very friendly and knowledgeable about the cars. Aziz helped me buy my very first car!
Sep 12, 2020
Aziz was very helpful, friendly, and got me the deal I...
Aziz was very helpful, friendly, and got me the deal I was looking for. Great customer service and he is a hard worker when it comes to locking down your deal. I appreciated his skills and friendly small chat. Thank you Aziz.
Sep 10, 2020
Aziz was a pleasure to work with, very friendly and...
Aziz was a pleasure to work with, very friendly and professional. Provided a walk around video as we were out of town buyers. Entire process went smoothly.
Sep 08, 2020
I had a fantastic experience at BMW of West St. Louis....
I had a fantastic experience at BMW of West St. Louis. Aziz Hammou in particular was extremely knowledgeable of all the vehicles he presented and he patiently spent a significant amount of time walking me through all of the options I had for my car search. I look forward to working with him and BMW of West St. Louis again.
Aug 16, 2020
Thank you all...
Thank each and everyone that I dealt with in purchasing the 7 series yesterday. Dawn you got the ball rolling and all the others on the team worked seamlessly in delivering the car. Hard to believe that this all happened in less than 2 days (from first coming into the showroom to test drive, getting a quote on my trade in, to driving off the lot. Once again thank all of you Steven
Kyle Ray
Lease End Specialist / Acquisition Manager - Used
Jun 20, 2020
The gold standard of care!
From the MOMENT I made contact with, Veronica Tran and team, I was truly impressed and grateful that I found she and BMW West STL. Polished and professional, she answered each and every question with endless patience and detailed answers. She did an excellent job of folding in her teammates throughout the process, which left me with the feeling that I was receiving the highest level of coordinated care. Special mention to, Tarik, who walked me through all the technology on my new X4. He represents the BMW brand well and has a bright future in this business! A 5 Star experience to say the least and one that certainly made my 6 hour round trip worthwhile for sure. Thank you!! -Robert
Apr 21, 2020
Not only am I truly in love with my new BMW 335I,...
Not only am I truly in love with my new BMW 335I, Veronica Tran is by far the most efficient, more than pleasant, kind hearted BMW Sales Consultant I have ever worked with in all of my car buying history. She knew exactly what I needed, and wanted, in my vehicle search, and was diligent, informative and a lot of fun to be around. I give Veronica Tran 1000 stars for all that she did to help me along the way and she absolutely made my day! Thank you V ☺️
Mar 03, 2020
Worth the Drive
It can be a nerve racking ordeal to buy a car 450 miles from home, hoping that the car you have purchased is what was advertised. Not only was the vehicle exactly as expected, but Farhood, Kyle, Bob, and Lindsay were very easy to work with, and made you feel like an appreciated customer. This is also the 1st time in 23 years of purchasing dozens of cars that the owner went out of his way to thank me for the business. Well done all.
Mar 02, 2020
Mike Kuhlmann’s reputation for delivering exceptional...
Mike Kuhlmann’s reputation for delivering exceptional service is the reason my wife and I have chosen BMW of West St. Louis as our new dealer home.
Jan 27, 2020
3rd BMW purchased from SUNTRUP BMW West
Mike Kuhlmann,sales, very professional & thorough. He had everything totally under control and was able to complete this process as smoothly as possible, without any hidden agenda. Kudos also to Bob.Whay of finance who made this final step totally effortless. Service in the past has always been primo. This is the type of dealership that you want to work with.
Tarik Graham
Client Advisor
Sep 26, 2020
Tarik Graham was awesome! He was extremely...
Tarik Graham was awesome! He was extremely knowledgeable, honest, helpful, and went above and beyond in making sure that I was happy. I highly recommend him.
Sep 24, 2020
I love my new BMW! I worked with salesman Tarik and Sales...
I love my new BMW! I worked with salesman Tarik and Sales Manager Linzie. They were very friendly and knowledgeable throughout the entire process! Their customer service was excellent! They went above and beyond to ensure I was happy the vehicle and deal! I will be returning!
Sep 23, 2020
Everyone I met was very outgoing. There was no...
Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of things. I would recommend them to anyone looking for a BMW.
Sep 18, 2020
Had a great experience at BMW of west st.louis. Veronica...
Had a great experience at BMW of west st.louis. Veronica was very helpful and easy to work with. She did everything she could to get us the best deal.
Aug 16, 2020
Thank you all...
Thank each and everyone that I dealt with in purchasing the 7 series yesterday. Dawn you got the ball rolling and all the others on the team worked seamlessly in delivering the car. Hard to believe that this all happened in less than 2 days (from first coming into the showroom to test drive, getting a quote on my trade in, to driving off the lot. Once again thank all of you Steven
David Schaedler
Client Advisor
Sep 17, 2020
We had a fantastic experience. David was responsive,...
We had a fantastic experience. David was responsive, helpful, and knowledgeable. I would definitely buy a car from him again. Pricing was competitive. Best car buying experience I’ve had to date! So easy and hassle free.
Sep 07, 2020
We bought a new car last weekend and worked with David...
We bought a new car last weekend and worked with David Schaedler. He and everyone we worked with made the buying process easy. We did a trade in as well and they gave us a very fair amount on that as well. We would definitely recommend Suntrup BMW.
Sep 01, 2020
Brandy Wise is on her game as a service representative....
Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism beyond reproach. Wish I could add a couple more stars!!
Aug 27, 2020
Our experience at BMW of West St. Louis was great! Our...
Our experience at BMW of West St. Louis was great! Our salesman, David Schaedler, was so helpful and knowledgeable, and made the car buying process enjoyable and easy from start to finish!
Aug 18, 2020
David went above and beyond to make sure my wife and I...
David went above and beyond to make sure my wife and I were taken cared of. He is a true professional and would buy from him again.
Dawn Discenza
Client Advisor
Sep 26, 2020
5 stars isn’t enough for the level of service that Dawn...
5 stars isn’t enough for the level of service that Dawn provides. I personally witnessed her interact with several customers during my time there and whether they were buying or not they got top notch service and professionalism. You want a BMW type experience then go see Dawn !!
Sep 21, 2020
Firstly the whole place is amazing and everyone was...
Firstly the whole place is amazing and everyone was polite. Dawn is just fabulous!! She was friendly and informative. While being professional and helping me out she made me feel like I was talking to a friend. She changed my whole perspective on purchasing a car from a dealership. I would recommend her to all my friends and family!
Sep 12, 2020
Excellent stuff .The sales person was professional and...
Excellent stuff .The sales person was professional and hard working.One of the best finance guy I have seen in car business.Thank you very much and see you soon again
Sep 12, 2020
Dawn was very helpful and professional. She answered any...
Dawn was very helpful and professional. She answered any questions that I had and helped me through the whole process. I would definitely go back to her for another vehicle.
Sep 04, 2020
Very good very clean place very very good very nice very...
Very good very clean place very very good very nice very good very friendly staff very very good very very clean really like it 😀😀 thank you
Mindy Linn
Service Advisor
Sep 17, 2020
Very good experience, thanks to Mindy's professional...
Very good experience, thanks to Mindy's professional handling and thoughtful approach to the concerns I brought up as part of reasons for the visit.
Sep 11, 2020
My experience at BMW of West St Louis was top notch. Very...
My experience at BMW of West St Louis was top notch. Very professional, courteous, and friendly. My contact Mindy communicated well and was super friendly. Would absolutely go to them again. Kudos to a quality experience, thanks.
Sep 10, 2020
Service was great! Mindy was very nice and she made...
Service was great! Mindy was very nice and she made sure I was aware of the progress on my car and notified quickly me when everything was completed.
Aug 30, 2020
Mindy from the service department was very friendly,...
Mindy from the service department was very friendly, professional, and accommodating! She helped me get to my office from the dealership, communicated about status, and took time to explain the diagnosis results for my vehicle. Thanks Mindy!
Aug 27, 2020
I like the video they send you about the inspection they...
I like the video they send you about the inspection they did on the car. Very well done and a great addition to the Provided Service.
Bryan Hiles
Service Manager
Sep 14, 2020
This is the second vehicle I’ve purchased from Brandon....
This is the second vehicle I’ve purchased from Brandon. He’s very nice and easy to talk to. He’s knowledgeable about BMWs and is attentive to your needs and requests. He also tries his best to get the best pricing for you that’s possible.
Aug 26, 2020
Came in with coupon they sent for an oil change. It’s an...
Came in with coupon they sent for an oil change. It’s an older Z in great shape and we drive it for fun. We found out on the paperwork that the car needed service and although it wasn’t scheduled that day, we gave them some feeeback and they reached out the next day and offered to pick up the car and schedule necessary repairs . We appreciated that very much, Mike.
Aug 19, 2020
Mindy has been excellent to work with as my car is being...
Mindy has been excellent to work with as my car is being repaired. She has been responsive, professional, friendly and has kept me updated through the process. Excellent service from her which would keep me coming back to West Co. BMW.
Jul 11, 2020
I cannot remember the service members name but everyone...
I cannot remember the service members name but everyone was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service.
Apr 21, 2020
Not only am I truly in love with my new BMW 335I,...
Not only am I truly in love with my new BMW 335I, Veronica Tran is by far the most efficient, more than pleasant, kind hearted BMW Sales Consultant I have ever worked with in all of my car buying history. She knew exactly what I needed, and wanted, in my vehicle search, and was diligent, informative and a lot of fun to be around. I give Veronica Tran 1000 stars for all that she did to help me along the way and she absolutely made my day! Thank you V ☺️
Brandon Rea
Social Media
Sep 23, 2020
Everyone I met was very outgoing. There was no...
Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of things. I would recommend them to anyone looking for a BMW.
Mar 08, 2020
Brandon Giganti was my sales professional. He made my...
Brandon Giganti was my sales professional. He made my car buying experience fun, fast, and easy. BMW of West St Louis is the best place to buy a new bmw in the St. Louis area. This was the 2nd car I purchased from Brandon and plan on coming back for any future purchases.
Dec 28, 2019
Everyone that we worked with went above and beyond to...
Everyone that we worked with went above and beyond to make sure that we were happy with our purchase. We went back and forth between two different cars and our salesman made sure we were making the best decision and didn’t try to rush us out the door. Financing was smooth and this was the best car buying experience we have had.
Oct 16, 2019
Shady practice
Seems BMW on FB blocked me for telling buyers to beware! They are great at selling you a car but not following through with promises. That poor check you “sent” must be to the wrong address? I’ve been dealing with their promises since the beginning of Aug! Don’t let their FB page or the reviews here fool you. They removed all the negative things on FB and I don’t see my review on here either. Buyer Beware! Oh and don’t buy the insurance and pay it all up front, even though they say you can cancel it at any time, they still haven’t given us our money back. Which isn’t saying anything good about such a high end company!!
Jan 17, 2019
Excellent Customer service
Excellent customer service experience Highly Recommended as the staff is very friendly and professional They do all what they can to complete the deal and make you happy
Craig Suntrup Jr
BMW Genius
Sep 25, 2020
Brandon was a pleasure to work with!! He was very...
Brandon was a pleasure to work with!! He was very knowledgeable and communicated extremely well throughout the entire process!! This is the second vehicle we have purchased from West County BMW—we’ll be back!!
Aug 13, 2020
It was great to work with Brandon purchasing our new BMW X5
We are so happy with our experience buying our new car from BMW West St Louis. From start to finish the process was very smooth and Brandon did a great job of explaining the features and options available to us on the car. I'm sure we'll be back to see Brandon for our next purchase and recommend him to our friends and family.
Aug 05, 2020
David was very attentive and not pushy. He listened to...
David was very attentive and not pushy. He listened to what we wanted and found it. His follow up has been phenomenal. I would highly recommend David and BMW of West St. Louis.
Jul 28, 2020
Great Job All Around!
Dave Ware is an excellent salesman. He made our car buying process easy and an enjoyable experience. Personable, courteous, excellent product knowledge, responsive, professional.................. Everyone we interacted with was great (Linzie, Tarik, Craig, Travis and others). Highly recommend the dealership and if in the market for a new BMW, Dave Ware.
Jun 27, 2020
Excellent and easy purchase of my 2020 X5
Rami was an excellent person to work with on purchasing my new X5. I absolutely love my new vehicle, and am thrilled at the price and service I got from BMW of West St. Louis. Craig was great going through the new features of my X5. And Bob was fantastic at handling all the paperwork. Couldn't have gone more smoothly. All in all a wonderful experience. Would definitely recommend Rami and BMW of West St. Louis to anyone looking for a BMW!
Zachary Arnold
BMW Genius
Sep 14, 2020
My experience at BMW of West St. Louis was excellent. The...
My experience at BMW of West St. Louis was excellent. The staff was extremely professional, knowledgeable and friendly. Veronica answered all of my questions thoroughly and ensured my experience was beyond memorable.
Sep 09, 2020
My experience at BMW of West St. Louis was superb! The...
My experience at BMW of West St. Louis was superb! The staff was extremely professional, knowledgeable and friendly. Zach and Veronica answered all of my questions thoroughly and ensured my experience was beyond memorable!
Sep 07, 2020
We bought a new car last weekend and worked with David...
We bought a new car last weekend and worked with David Schaedler. He and everyone we worked with made the buying process easy. We did a trade in as well and they gave us a very fair amount on that as well. We would definitely recommend Suntrup BMW.
Sep 04, 2020
I am very thankful to Zach. He explained everything in...
I am very thankful to Zach. He explained everything in detail regarding my new BMW. Very helpful and easy to talk to. Thanks for an outstanding service.
Sep 03, 2020
Dawn is fabulous, sincere and a great asset to the...
Dawn is fabulous, sincere and a great asset to the dealership ..... I have been in twice before but it seemed like the men didn’t take me seriously. All women should work with Dawn .
Kelly Suntrup
Administration
Mar 08, 2020
Brandon Giganti was my sales professional. He made my...
Brandon Giganti was my sales professional. He made my car buying experience fun, fast, and easy. BMW of West St Louis is the best place to buy a new bmw in the St. Louis area. This was the 2nd car I purchased from Brandon and plan on coming back for any future purchases.
Mar 05, 2020
BMW of West St. Louis goes the extra mile!
I continue to have a wonderful experience at BMW of West St. Louis! This is my second X5. Brandon Giganti was exceptional and couldn’t have been more accommodating, kind and informative! It was the most seamless transaction and everyone feels like family, from the management to the sales staff to the amazing service personnel! I wouldn’t go anywhere else! The Suntrup family really goes the extra mile to make you feel special!
Jan 27, 2020
Rami and the team were very professional and courteous...
Rami and the team were very professional and courteous throughout the whole experience. Good job guys! Look forward to a continual relationship. BMW cars rock.
Jan 20, 2020
Efficient, friendly, knowledgeable
BMW of West St Louis is my favorite dealership I look to for finding my next car. Three years ago I leased an X1 from Kelly Suntrup which was a seamless and highly professional experience. This past December, Mike Kuhlmnan helped ease the stress of deciding what to do at the end of the lease on my X1. Mike reached out right away with multiple options that fit what I was interested in. He worked hard to make sure whether I ended up in a new lease or went with a purchase that I felt confident in my decision. During the transition, he made sure I had a loaner available so I could continue to work that week. After deciding on a gorgeous pre owned 750li, Mike walked me through the process with 100% attention to detail, stayed extra hours, and even helped me switch all of my personal items from the previous car. The financing with Steven Toppins was fast and efficient making for a fantastic total experience. If you are in the market, please ask for Mike and know you are receiving many many years of experience in the industry and first class customer service.
Jan 20, 2020
Saturday we went to finalize the paperwork on my...
Saturday we went to finalize the paperwork on my Equinox. The salesperson Veronica Tran was Awesome. So if you are thinking about purchasing a vehicle at BMW West please stop in and ask for salesperson Veronica Tran again She was Awesome
Jeff Boyd
Business Manager
Sep 28, 2020
Great experience from a great staff. Took care of me from...
Great experience from a great staff. Took care of me from the time I walked in until I left with the vehicle of my dreams. Highly Recommend BMW of West St.Louis and Veronica!!!
Sep 23, 2020
Everyone I met was very outgoing. There was no...
Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of things. I would recommend them to anyone looking for a BMW.
Sep 14, 2020
My experience at BMW of West St. Louis was excellent. The...
My experience at BMW of West St. Louis was excellent. The staff was extremely professional, knowledgeable and friendly. Veronica answered all of my questions thoroughly and ensured my experience was beyond memorable.
Sep 12, 2020
Aziz was very helpful, friendly, and got me the deal I...
Aziz was very helpful, friendly, and got me the deal I was looking for. Great customer service and he is a hard worker when it comes to locking down your deal. I appreciated his skills and friendly small chat. Thank you Aziz.
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636-227-5454
Call Now14417 Manchester Rd. • Manchester, MO 63011
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Sales: Closed
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