BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again.
Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so.
It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon!
I was an out of state buyer and Craig took the time to make and send videos of the vehicles I was considering in which he showed specific features and differences. Questions I had were answered quickly either in phone calls or emails. Both Craig and Bob Whay in finance helped to move the process efficiently along. If an out of state buyer cannot find what they want from their local dealer then I recommend they give Craig a call.
Brandon was very responsive to my texts and welcoming with his replies. My final purchase transaction was smooth and timely. Bob in finance was very knowledgeable, accurate and timely. It was a very comfortable experience!
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered. What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured. The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free car buying experience with someone who truly works hard to take care of you, I highly recommend asking for Kyle Simmons!
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
Customer service is the best I have ever gotten at any dealership I have been at
Disappointing and dishonest. After negotiating a deal and signing preliminary paperwork Linzzie decided to change the agreed upon terms and lost my deal. Blaming my salesmen for miscommunication. In reality I think it’s because the car I was buying needed some bodywork that wasn’t disclosed and he didn’t want to honor the repair request.
Logan was great to work with. Very hospitable and respectful. He pointed out all the functions and features.
Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so.
Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience!
It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon!
I had the pleasure of working with Brandon Giganti with my car search and I couldn’t have had a better experience. He was knowledgeable, flexible, and really knew how to “meet me where I was at” in the car buying process. I always felt supported but never pressured. If you are looking for a BMW, Brandon is awesome to work with!
Brandon was very responsive to my texts and welcoming with his replies. My final purchase transaction was smooth and timely. Bob in finance was very knowledgeable, accurate and timely. It was a very comfortable experience!
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered. What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured. The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free car buying experience with someone who truly works hard to take care of you, I highly recommend asking for Kyle Simmons!
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!
Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience!
Armin has handled multiples purchases for us. Very thorough, efficient, and personable. We keep returning to him and West County BMW.
Dave is the best. Forthright, knowledgeable and genuinely tries to provide the best buying experience.
Brandon, as usual, did a great job with my purchase. Would refer any of my friends to him.
Dave Ware has given me outstanding customer service on both of my purchases. He is kind, knowledge and super easy to work with. I would highly recommend Dave & BMW of West St. Louis.
Really appreciated Dave’s approach to the car shopping. He knew the variations in the cars, he had direct answers to questions, and his follow-ups were appreciated that we didn’t feel like just another number. We’ll be back and ask for Dave!
Dave Ware is highly recommended. very knowledgeable, listened to what my family wanted in a vehicle and found ideas within our budget!
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!
Picked up our ‘26 X3 Saturday and from beginning to end, service was first class and one of the best buying experiences we’ve ever had. Brent, Brandon, Bob and team are true professionals and provide a straightforward, honest, and enjoyable environment where customers are respected and appreciated. Thanks team and we’ll definitely be back!!
I recently worked with Edin. He was amazing and completely changed the way I think about buying a car. From the moment I walked in, he made the entire process feel easy and stress-free. There was absolutely no pressure—just genuine help and honest answers to all my questions. He took the time to listen to what I was looking for, gave me great options within my budget, and made sure I was comfortable every step of the way. His friendly, down-to-earth attitude made the experience not only simple but actually enjoyable. I’d recommend him to anyone looking for a car!
Dave Ware is very known and professional. He is responsive to inquiries and is very easy to communicate with. He helps making the buyers experience easy. Thanks Dave
Dave Ware is very known and professional. He is responsive to inquiries and is very easy to communicate with. He helps making the buyers experience easy. Thanks Dave
Dave works well with my wife and I. We've purchased several cars with his expert help and each one has been completely delightful. He reacts to our wants and follows through on his word. Armin Hidic also does a great job in finance! Dave & Vicky Knouse
BMW of West Saint Louis is the Best BMW dealerships I’ve had the pleasure to work with and everyone is so nice and helpful. The facility is very clean and very well laid out.
Brandon is a kind, courteous and professional sales person that delivers an excellent customer experience every time.
Great personality and easy to work well with. Not pushy at all yet helpful with knowledge. Process was quick and easy!
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
We had an amazing experience working with Joshua when purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgeable, patient, and took the time to answer all of our questions, making the entire process smooth and stress-free. He really went above and beyond to make sure we were comfortable and confident in our decision. If you’re looking to buy a car, I highly recommend asking for Joshua. We couldn’t be happier with our experience!
Excellent service and a great car. This is my second BMW, and both came from the same dealership.
Josh and the team were great! They answered any questions I had and went above my expectations for service!
It was an absolute pleasure to work with Josh. He is very knowledgeable and professional and helped us find the perfect car with the best incentives.
By far the best rep and dealership anywhere. These people set the bar very high!
Mitch was awesome. He took his time to help me select the correct vehicle. I never purchase a car unless Lindsay (sales manager) is involved. He ensures that my payments are in the proper range, assisting with alternative options as needed. I was stressed to have to get a new car and both Mitch and Lindsay created a smooth process.
Brandon Giganti is an exceptionally good sales advisor - always courteous, extremely knowledgeable and professional. Brandon made sure we were comfortable and got exactly what we wanted. He made sure we took advantage of all discount options available to us so we got the best deal possible. Bob Whay in finance was great and our "car genious" advisor great too. We will continue to refer our friends and family to West County BMW and to Brandon for sure!
Dave works well with my wife and I. We've purchased several cars with his expert help and each one has been completely delightful. He reacts to our wants and follows through on his word. Armin Hidic also does a great job in finance! Dave & Vicky Knouse
My wife and I have just bought a new vehicle from Dave 4 months ago and it is about the 10th vehicle we have purchased from him. The experience is so easy and I just swing by to chat with Dave. He has become a true friend. West County BMW treats us quite well.
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
Anes Talic and BMW of West St. Louis honored every promise related to the car I purchased and made me a fair trade-in offer. A true "no hassle" buying experience.
We recently purchased a BMW 430i from BMW of West St. Louis, and we couldn’t be happier with the experience. Anes Talic was our salesperson, and he made the entire process smooth, straightforward, and enjoyable from start to finish. There were no high-pressure tactics, no drawn-out negotiations, and absolutely no hidden fees or surprises. Anes was upfront, professional, and respectful of our time, making sure everything was clear and transparent. His knowledge of the vehicle and his genuine approach gave us full confidence in our decision. If you’re looking for a hassle-free car buying experience with someone who truly puts the customer first, we highly recommend asking for Anes Talic. Five stars all around!
My experience was fantastic. The staff was easy to work with, friendly, and not pushy. I would definitely buy from Anes & BMW of West St Louis again!
Anes is the only reason I continue to buy cars from BMw of West ST. Louis. This is the third car he has sold us. He is an amazing salesman. He is knowledgable and makes the car buying process simple and comfortable. I will be going back in a few years to buy my next car from him!
Craig was a very professional and Kind salesman. He was very knowledgeable about the X3 and answered all my questions. I had previously bought a BMW and I thought Craig was a better Salesman and very easy to talk to. I am so glad I came to BMW West and everyone treated me Good and with much Respect!! Thanks
Best car buying experience in 30 years. Craig was great and made the whole process very easy.
I was an out of state buyer and Craig took the time to make and send videos of the vehicles I was considering in which he showed specific features and differences. Questions I had were answered quickly either in phone calls or emails. Both Craig and Bob Whay in finance helped to move the process efficiently along. If an out of state buyer cannot find what they want from their local dealer then I recommend they give Craig a call.
I worked with Craig on the purchase of a new car at the busiest time of the year. That being said, he took all the time I needed with explanations about the different models, pros and cons of each one, and spent an amazing amount of time helping me to understand and make the correct choice. I appreciated his knowledge and the fact that I felt no pressure to make a quick decision. I would highly recommend Craig and the entire team at BMW of West St. Louis. It's definitely a first class organization from top to bottom.
Craig Jr. was very accommodating, patient, and professional to work with. He was extremely knowledgable about the products. He was not pushy as some sales personnel are, and that made the entire pleasant. At the closing both Craig and Jake (Finance manager) were very thorough and expedient. In this crazy world we live in, it is not that often you find this kind of outstanding customer service.
Josh and the business team are great to work with. This is our 2nd car purchase from BMW of West Stl and both transactions were pleasant experiences.
Grayson was knowledgeable and easy to work with. Our buying experience was so smooth and I love my new X5!
Easy to work with and extremely knowledgeable. Follows up quickly and is on top of our transactions.
First time customer at BMW West of St.Louis really impressed with the customer service from top to bottom. Sydney was really helpful and professional. Highly recommended.!.
BMW of West St Louis is the only place you want to buy a BMW in Saint Louis. Best cars, best people, best prices.
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no. My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed. I drove 2.5 hours to pick up this vehicle and even moved my chemo appointment to make this happen. To be blindsided at the last minute with completely different terms was unacceptable and incredibly unprofessional. We had an agreement, and they simply failed to honor it. What was even more disappointing was that after I walked out, no one contacted me with an apology or even attempted to make the situation right. I would never buy a car from this dealership and would strongly caution others before doing business here.
Easiest vehicle purchase I’ve ever made. Sai was wonderful. He was very attentive sending the application online and having car ready to go. Such an enjoyable experience!
Sai was wonderful. Very knowledgeable and caring. He made the shopping experience painless because I felt like he had my back and wanted to make sure that I received a thoroughly inspected car up front so there would be no surprises. We definitely will come back to get another vehicle soon.
Wonderful saleman, very knowledgeanle about the vehicles. A quick and easy purchase. Will definitely be shopping with them again.
We purchased our second BMW X3 from Wendy on 1/30/2026. It was nothing but an awesome experience where she went above and beyond to ensure she addresses not only all our preferences within the budget we had in mind, but also took around all the cars and ensured we see those in person, test drive those before making a decision. She went an extra mile to clear our slightest doubt in our mind to fit the car in our garage and drove it all the way to our home to confirm that even before we made a decision. Always felt a personal touch in this pursuit and an exceptional client experience which converted a prospect to happy and satisfied client. Not to forget their Owner stopping by couple of times to check on us, their finance Director Armin handling the numbers and explaining all the deal nuances with care. And the great finishing touch by GENIUS (I think his real name was Allan) for setting the App and explaining us all the features. Overall a very happy and satisfying experience while we left the dealership after spending almost 4 hours there. I would certainly recommend her and the dealership to my friends and families looking out for new cars. Thanks again Wendy and BMW of West STL team 🙏
West County BMW was very easy to deal with. The negotiated with me in price and gave me a fair value for my trade. I would do business with them again.
BMW West was really great at getting me the car that I wanted great job
My experience was top notch. The atmosphere was very professional, calm without any pressure sales.
We recently bought a 2022 GMC Terrain from Wendy, and I have to say - I’ve never had such a seamless and enjoyable car buying experience in my life. Wendy was an absolute pleasure to work with from start to finish. She was friendly, easy going, and made us feel completely comfortable throughout the entire process. I told her upfront what I was hoping for in terms of my trade in and what I needed my car payment to be under, and she made it all happen with no hassle or pressure. If you’re in the market for a vehicle and want someone who truly listens and works with you, I can’t recommend Wendy enough. She made what is usually a stressful process feel so smooth and even enjoyable. Thank you Wendy!!
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered. What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured. The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free car buying experience with someone who truly works hard to take care of you, I highly recommend asking for Kyle Simmons!
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!
Sina made the process of buying a vehicle so easy and smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone.
Customer service is the best I have ever gotten at any dealership I have been at
Sins did a great job and provided wonderful personal service also dealer was great all 5 stars
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again.
Edin was wonderful to work with! He was honest and very patient with me as I changed my mind numerous times! I highly recommend!
Edin was a great salesman he really helped me get a good deal and was easy to work with
I recently worked with Edin. He was amazing and completely changed the way I think about buying a car. From the moment I walked in, he made the entire process feel easy and stress-free. There was absolutely no pressure—just genuine help and honest answers to all my questions. He took the time to listen to what I was looking for, gave me great options within my budget, and made sure I was comfortable every step of the way. His friendly, down-to-earth attitude made the experience not only simple but actually enjoyable. I’d recommend him to anyone looking for a car!
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
The whole team at BMW of West St. Louis was super awesome to work with. Josh made sure it was a smooth seamless process.
It was an absolute pleasure working with Dave! He was very informative and kept me posted throughout the process. I purchased a 2025 BMW M3 Competition xdrive and it is an absolute beast!!!! I would highly recommend Dave and the dealership as well!! Thanks again, Ron Keeven
Mitch was awesome. He took his time to help me select the correct vehicle. I never purchase a car unless Lindsay (sales manager) is involved. He ensures that my payments are in the proper range, assisting with alternative options as needed. I was stressed to have to get a new car and both Mitch and Lindsay created a smooth process.
I had a persistent rattle and creak in my 5 series and when I had the car in for service the shop techs were unable to locate it. A few days later Ibrahim was good enough to ride with me and pinpointed the problem. HIs customer orientation is top drawer!
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
Dave works well with my wife and I. We've purchased several cars with his expert help and each one has been completely delightful. He reacts to our wants and follows through on his word. Armin Hidic also does a great job in finance! Dave & Vicky Knouse
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it.
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered. What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured. The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free car buying experience with someone who truly works hard to take care of you, I highly recommend asking for Kyle Simmons!
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