Customer Testimonials

I recently purchased two BMWs from BMW of West St. Louis, and the entire process was exceptional from start to finish. Jeffrey Reed made the buying experience smooth, professional, and genuinely enjoyable. He took the time to understand exactly what I was looking for and guided me through every detail without any pressure.
A special thank you to Brent Straub for his support throughout the process. His involvement helped ensure everything was handled efficiently and with care. Larry, the tech expert, was fantastic — knowledgeable, thorough, and clearly takes pride in making sure every vehicle is in top condition. And Armin ... Read More 
Google - Aug 13, 2026
Linzie, the used car sales manager, was extremely pleasant, helpful, and professional. He addressed all of our concerns, answered our questions, and made sure we felt taken care of throughout the entire process. We truly appreciated his excellent customer service and would definitely recommend him and BMW of West St. Louis.
We had another outstanding experience at BMW of West St. Louis, huge thanks to Anes! This was our second BMW x3 purchase here with Anes Talic, and once again, he made the entire experience exceptional from start to finish. Anes makes the car buying process enjoyable and stress-free in all the ways possible! A big thank you to Linzie Foster and Bob Whey as well! We highly recommend Anes and the entire team at BMW of West St. Louis! We’ll definitely be back when it’s time for our next upgrade! ⭐⭐⭐⭐⭐
I purchased a used SUV from Anes Talic and the entire experience was outstanding. All of my questions and concerns were taken care of and no pressure from anyone. I definitely recommend!
Five stars across the board! I recently had an outstanding experience purchasing my car and working with Jeffrey and Larry.
Jeffrey was a true professional—excellent follow-up, knowledgeable, personable, and genuinely enthusiastic about great automobiles. He made the entire process enjoyable and relaxed. I wouldn’t describe it as a typical sales environment; it was much more of an experience environment—congenial, professional, and zero pressure.
That experience continued after the purchase with Larry, the dealership’s “tech wizard.” He took the time to connect my phone, walk me through the technology, and help me get everything set up in ... Read More 
Google - Aug 11, 2026
Jeffrey Reed was extremely helpful in helping me make the purchase of my new BMW. The whole transaction was extremely smooth and enjoyable throughout. I would definitely recommend. Thanks again Jeffrey for assisting me!!
I recently purchased an X3 from BMW of West St. Louis and had a great experience working with Anes Talic. From the beginning, Anes was easy to work with, responsive, and transparent throughout the entire process.
I really appreciated that I never felt pressured or rushed into making a decision. Anes kept me informed, answered my questions honestly, and gave me the time and space to make sure I was comfortable with everything before moving forward.
He was professional and personable from start to finish, and ultimately made the entire buying experience straightforward and enjoyable. I’m extremely happy with ... Read More 
Google - Aug 11, 2026
I had a great experience with Anes as my salesperson. He was very knowledgeable and professional. He was not pushy at all. It was a pleasant experience buying my new BMW Quick and Easy no pressure at all. Highly recommend this dealership!
Dave Ware is terrific. No pressure, knows his stuff and very accommodating. Listened to what we needed and answered the ton of questions we had. We bought our dream car equipped just the way we wanted. Thanks, Dave. If you want to purchase a BMW and a ‘no hassle’ experience, call Dave.
Sina Karina is Very friendly and kind to help us in the entire process .
my wife and I went in last Saturday mostly to research buying my first bmw. my salesman Jeffrey knew I wasn't ready that day, but spent probably an hour and a half with us anyway. I couldn't have found anyone more knowledgeable and pleasant to work with. we will be back!!
sina was great fantastic service and dave was great
The Service department went above and beyond to facilitate the replacement of a broken windshield. appreciate all of their efforts – five star customer service.
Fantastic experience in working with Wendy Walsh. Highly recommend
Thanks Dave Ware for the beautiful M3! My family has bought a handful from Dave and it’s always a smooth and pleasant experience.
I had a great experience with WC BMW and my salesman Kyle! I really intended to just look and didn’t show up to the dealership till 3:30 on Saturday, no intention of buying a car. Kyle was so nice and not at all pushy. He worked very hard to get me the best deal possible, like he was buying a car for himself, and I just couldn’t turn it down. He recommended the right car for me because I didn’t know what I really needed. I love my car, it is absolutely the perfect car for my needs ... Read More 
Google - Aug 3, 2026
Seamless, quick, professional and friendly. Not like some other guys... If you are in the market, go to them and ask for Wendy. P.S. she might have a good story about Panda's to tell.
AJ did a great job from start to finish. He listened to what I wanted, answered my questions, guided me to what we could do, and didn't stop until he found the build I wanted. He made sure every detail was in place, on the car and with incentives and discounts. I relied on him for far more since I'm not in St Louis, and he came through. I would gladly work with AJ any time.
What a great experience today was as I purchased a BMW with my wife. AJ Freeman took care of us from the time we walked into the showroom til the moment we drove away. He is definitely someone I grew to trust and would recommend to anyone.
Had a great experience with AJ. He was patient, answered my questions and explained what we could do, and he didn't quit until he found the build I wanted. And he was there to make sure every detail was in place, on the car and in the deal, and he literally made sure my X5 was delivered - shipped from xx Louis to Seattle. I'd definitely work with AJ again.
If you're looking to buy a car, I highly recommend working with Anes! From the very beginning, he was upfront, honest, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made the entire process easy and stress-free. What stood out the most was how genuine and easy he was to connect with—I always felt like he had my best interests in mind. It's not often you come across someone who is both knowledgeable and trustworthy, and Anes is exactly that. I would absolutely recommend him to ... Read More 
Google - Aug 1, 2026
I didn’t end up buying a vehicle but Adel was very knowledgeable and showed me plenty of bmws. He was patient with me and never made me feel pressured. He took his time and answered all of my questions. I would definitely recommend purchasing from him if you happen to be looking for a car.
Edin and Adel were very helpful in answering all my questions. Professional but also very easy to talk to.
Adel was very helpful when I came in to look at a new bmw. He was very informative and knew what he was talking about. I highly recommend going to Adel when going to this dealership
Jeff Reed assisted my mother in purchasing her new car and was very pleasant! Patient, kind, and transparent. I will definitely recommend him to anyone in the market! Thanks Jeff!!
All I can say is WOW! All the way in NY, Josh Dworman of West St. Louis BMW completely delivered a great customer experience! He was so helpful and informative, guiding us through our purchase. He also made buying from thousands of miles away easy and fun. His enthusiasm is contagious. We had an excellent experience and will definitely be repeat customers. Thank you, Josh!
Sina and Kyle they gave us good attention while purchasing a new x5 today.
Just bought a car from SAI The best experience top notch!
Anes is top notch. Very professional and efficient, I will be back to work with him and will certainly refer others
Adele and the team at BMW of West County were amazing in my search for the perfect BMW for me! They were low pressure, presented options, provided solutions and made the entire process smooth and easy! I’m loving my new X5
Sina and Sai did a great job helping me with my new bmw!
Had a great experience working with Edin! He made the whole car-buying process super smooth and easy to navigate. Top-tier service - definitely ask for Edin if you're coming here!
Great buying experience, I went in search for an X5 that I saw online come to find out it was sold but with the help of Adel my sales rep we managed to find an X5 50e hybrid plug in with way more power and efficiency!! Bob was totally transparent in finance and managed to squeeze super low APR as well as a long term warranty! Thanks BMW west
A huge thank you to Mindy, Holly, Alex and the entire service team for always being so kind, professional, and dedicated. They consistently provide exceptional customer service and make every visit a great experience. It’s refreshing to work with a team that truly cares about their customers. I live downtown and gladly drive to West County because their outstanding service is absolutely worth the trip. Highly recommend!
Sina was amazing. Great experience. Definitely worthy of six stars.
We had an outstanding experience purchasing my wife's BMW X1 from BMW of West St. Louis, thanks to Edin, the Sales Manager.
Since we were relocating from another state, we handled most of the process remotely. Edin made everything incredibly easy from the very beginning. He took the time to understand what we were looking for, helped us select the right BMW X1 with all the features we wanted, and guided us through every step of the purchase.
When we arrived in St. Louis, everything was ready to go. We only needed to complete minimal paperwork before driving away ... Read More 
Google - Jul 28, 2026
Awesome.. Brent and his colleagues are awesome. Got a good deal
5/5 Stars — Exceptional Service from Sai and Jeff!
I had an incredible experience buying our vehicle at BMW of West St. Louis! From start to finish, the entire process was seamless, transparent, and completely stress-free.
A massive thank you to Sai Ghazal and Jeff Reed, they were phenomenal to work with! Both Sai and Jeff walked me through everything, showed us around the vehicle, answered all of our questions with zero pressure, and made sure every single detail was taken care of.
If you are looking for a top tier car buying experience with a team that truly values their customers, ... Read More 
Google - Jul 25, 2026
Sina did a great job. We got my sons first car thru him and had an awesome experience
⭐⭐⭐⭐⭐ Had an absolute 5-star experience purchasing out-of-state with BMW of West St. Louis! From start to finish, the facility had a welcoming, high-end atmosphere, and every staff member was remarkably professional. Working with Edin as our sales advisor made all the difference. He was unbelievably accommodating with all of our requests and made the remote buying process seamless, transparent, and completely stress-free. If you’re buying local, or from out of state like me, ask for Edin—he’s top tier!
Kyle and Sina were great to work with and very welcoming definitely recommend more workers to be like them across many other stores. Great time working with them.
Probably my best car buying experience and I have done many. We got a great deal and EDUCATION on a brand new I4 and we love it. Shoutout to Dave for making the process pain free and enjoyable and Larry for great education and tips for making us feel comfortable with our new EV.
Working with Jefferey and Josh was an absolute pleasure . I would definitely recommend . Thank you again for everything .
Great experience! Josh Dworman knows his stuff and is a joy to work with.
I needed to turn in my BMW lease early, and was recommended to Brent Straub at West County BMW to handle this for me. He was fast, friendly articulated well and delivered on his promise in a timely fashion. I will recommend them from now on to all my friends and family for a BMW.
Brent and Craig were instrumental in putting together a great deal on purchasing our 24’ BMW X4 long distance and were fast, professional and reliable! I always recommend Brent and WC BMW to all my friends near and far!
I worked with Dave Ware on my purchase. He was very knowledgeable and great to work with. He took the time to get to know my family during our visits to the showroom and made sure we had everything we needed during the purchase process. I look forward to working with him again in the future.
I had an excellent experience working with Sai at BMW of West St. Louis. From start to finish, the process was smooth, fast, and completely hassle free. Sai was knowledgeable, professional, and made sure everything was handled efficiently. Most importantly, he helped me get the exact X5 I wanted at a deal I was very happy with. He was transparent throughout the process, answered all my questions, and made buying the vehicle an enjoyable experience. If you’re looking for a BMW, I highly recommend asking for Sai Ghazal. Thank you again for the great service!
Bought our second vehicle from Sai and he has been absolutely Wonderful!! Very knowledgeable, not pushy and great to work with. The team at BMW of West St. Louis is amazing and I recommend anyone to go if you're in the market for a vehicle and ask for Sai!
Had a great experience recently purchasing a used BMW. Josh Dworman was a great salesman and really took care of me during and after the sale. This is a first class dealership and the sales process was easy and no pressure. Give Josh a call!
Walk in park. Everything was done in professional matter and fast. Adel gave me the best price and dealership definitely beat all BMW competitors in area. If you need car Adel is way to go...highly recommended. Armin Hidic, financial manager, finish his part in 15 min and I was out the door with under an hour with my new car and all paperwork. Great team.
AJ was easy to work with and willing to find the car with all the specs I wanted, even if it took extra time. He was incredibly relatable, answered all my random questions, and was low-pressure, which was appreciated.
We’ve purchased several vehicles through Dave Ware at over the years, and we honestly wouldn’t trust anyone else. From the very beginning, he’s treated our family with honesty, respect, and genuine kindness.
He’s the kind of person that you want to be around… The kind of person that makes you feel special, just I simply caring!
He’s knowledgeable, patient, professional, and has never made us feel pressured…
only supported and confident in our decisions.
In an industry where trust can be hard to find, he is truly one of a kind.
What keeps us coming ... Read More 
Google - Jul 17, 2026
The purchase process was enjoyable and went smoothly. Everyone I dealt with; Kyle(my sales advisor), Josh, Bob and Larry for my tech walk thru were very knowledgeable and easy to work with.
I just had the greatest car buying experience thanks so much AJ Freeman !!!!!!!!!!!!!if you’re looking he will take care of you
A.J. Freeman is courteous and easy to work with!
Wendy Osterman and Anes were great to work with. Both were very knowledgeable and helpful in getting all paperwork together. Finance department was quick and efficient. Larry was very knowledgeable about all the features of the X3 and helpful in getting everything customized.
Sina did a great job.
With the assistance of Craig Suntrup, Jr. and Sai Ghazal, I placed an order for a new BMW M240 x drive. It arrived at the dealership early in the week. I asked that the windows be tinted before I picked up the car. The tinting was done perfectly and the car was ready for me when I arrived. The final paperwork and payment were handled professionally. This is the third model I have purchased at BMW of West St. Louis.
Flawless experience. My second purchase & both times they were done virtually. No one beats the pricing & service. Anes was excellent in working on the sell. Larry was the BMW Genius who drove to swap vehicles & educate me. Always a great experience. Thanks guys!
Sina did an amazing job helping get my dream car, answered all my questions and made the process easy and was prepared when i arrived Very greatful!! Come see sina for your next car
The overall car purchase experience at BMW west St Louis was comfortable and easy as led by client advisor Anes Talic. Owner Craig Suntrup’s introduction and conversation reinforced the sense of commitment throughout the organization. Business manager Amir made the paperwork and maintenance package decisions understandable. Tech expert Larry made the computer on wheels manageable for a new car novice like me. Other employees observed struck me as knowledgeable and engaged. These people, the inventory of cars I was seeking, and financing opportunities helped me rather confidently buy a new car for the first time.
SIna and Aj was great team work
Dave Ware is the best salesperson on the planet!
Sina and Kyle they did a very good job got me everything I asked for
I would like to express my satisfaction in my car buying experience with Kyle and Sina. Kyle listened to what my needs and wants were. He showed me everything that I was interested in. Sina was really great at the tech and finding the actual vehicles that had my specs. The entire experience was quick, professional and had a family feel to it so to speak. I actually got to meet the owner Mr. Suntrup, and he was very personable. I will definitely tell my friends and family. Thanks again and keep doing what you guys are doing!
Ok, full disclosure: I have had some unpleasant dealings with some of the Suntrup dealerships over the years--probably just the nature of doing business with car dealerships. So when I decided I was looking for a BMW back in the spring, this Blue X3 was listed on the West County BMW site. (The dealership is less than a mile from my house) Against my better judgement, I went and checked it out. Bottom line: I may not forget, but I guess I can forgive: my sales advisor (Wendy) did a masterful job of putting a good deal together, and I ... Read More 
Google - Jul 1, 2026
We recently bought our acura mdx from here. It was exactly what i was looking for. Our salesman, Edin was excellent. He answered every question and concern. By far the coolest salesman and buying experience we had in years. Will definitely be back and use Edin. Oh, and also the dealership is top notch, from the service department, waiting area and restrooms 😆😆
I had an amazing experience working with Wendy and Edin at BMW of West St.Louis. From the moment I walked in, they made the entire process incredibly easy and stress-free. Everything was handled quickly and professionally, and they made sure I understood every step along the way. What really stood out, they put the customer first before anything else. You can tell they genuinely care about their customers and want them to have the best experience possible. There was no pressure at all—just honest communication and someone who truly wanted to help. If you’re looking to buy ... Read More 
Google - Jun 30, 2026
Had a great experience working with Edin Merajic. He was knowledgeable, professional, and made the entire car-buying process easy and stress-free!
Edin took care of all my questions, very knowledgeable man!
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered.
What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured.
The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free ... Read More 
Google - Jun 30, 2026
I can't say enough good things about Sai at BMW of West St Louis. Not only did he help me trade up from a 2013 BMW to a fully loaded 2023 SUV I couldn’t leave without, but he also made the shopping & test drives quick/easy followed by a super clean delivery and a simple paperwork process. True professional, polite, and completely transparent with the pricing. Sai and the entire team from finance, service, and acquisition went above and beyond providing the ultimate buying experience.
Wendy was an absolute blast to work with!! I recommend her for any vehicle purchase! She is very knowledgeable and the best to work with! Ask for Wendy!
Great service and great customer service. Anes Talic & Armin Hrdic were great. Easy to deal with & answered all of my questions. They made the difference!!
Wendi has helped me out tremondously, especially with my last BMW purchase. I would easily buy another BMW from her in a second.
Dave Ware was great to work with and advised us accordingly. We love our new X5! Larry was also very informative with all the "How To's"!
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered.
What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured.
The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free ... Read More 
DealerRater - Jun 30, 2026
Great experience with Sai and the team! Thanks!
I’m in OKC and have thus far had a great out of state experience with this dealership. Wendy O was open, up front, responsive, and easy to deal with. She’s great and i’d recommend asking for her. Now waiting on my ride (they are shipping it as part of the deal) and can’t wait to get behind the wheel. Hopefully the shipping is as seamless as the dealership has been. Thanks again Wendy and BMW of West St. Louis.
Sai Ghazal was an absolute gem to work with! he wasn’t pushy and very knowledgeable. would definitely recommend BMW of West St. Louis and for anyone to go and see Sai!!
Stopped by to shop for a used car and AJ Freeman was very courteous, knowledgeable and helpful. Would definitely shop here in the future and recommend to friends!
Worst experience. PLEASE DO NOT SHOP HERE.
The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge ... Read More 
DealerRater - Jun 1, 2026
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no.
My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed.
I drove 2.5 hours to pick up this vehicle ... Read More 
DealerRater - May 16, 2026
BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again.
We had an amazing experience working with Joshua when purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgeable, patient, and took the time to answer all of our questions, making the entire process smooth and stress-free. He really went above and beyond to make sure we were comfortable and confident in our decision. If you’re looking to buy a car, I highly recommend asking for Joshua. We couldn’t be happier with our experience!
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!
Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so.
Sina made the process of buying a vehicle so easy and smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone.
Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience!
It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon!
Armin has handled multiples purchases for us. Very thorough, efficient, and personable. We keep returning to him and West County BMW.
Dave is the best. Forthright, knowledgeable and genuinely tries to provide the best buying experience.
Craig was a very professional and Kind salesman. He was very knowledgeable about the X3 and answered all my questions. I had previously bought a BMW and I thought Craig was a better Salesman and very easy to talk to. I am so glad I came to BMW West and everyone treated me Good and with much Respect!! Thanks
Best car buying experience in 30 years. Craig was great and made the whole process very easy.
I had the pleasure of working with Brandon Giganti with my car search and I couldn’t have had a better experience. He was knowledgeable, flexible, and really knew how to “meet me where I was at” in the car buying process. I always felt supported but never pressured. If you are looking for a BMW, Brandon is awesome to work with!
I was an out of state buyer and Craig took the time to make and send videos of the vehicles I was considering in which he showed specific features and differences. Questions I had were answered quickly either in phone calls or emails. Both Craig and Bob Whay in finance helped to move the process efficiently along. If an out of state buyer cannot find what they want from their local dealer then I recommend they give Craig a call.