Customer Testimonials
Brandon was incredible to work with. The very best car salesman I have ever worked with. He was very knowledgeable, professional, and beyond honest and friendly! Definitely go in and ask for Brandon. He will not disappoint! Top notch!!!
Had the best experience with Dawn! Loved her energy and how smooth she made the buying process. Bob with finance was also easy to talk to and explained my purchase in detail. Overall, I had a phenomenal experience with BMW of West STL!
Josh was great from ordering to purchase and made the process seamless and efficient from beginning to end.
Service advisor (Mindy), sales advisor (Rami), and the whole team at BMW of West St Louis are professional, friendly, thorough and prompt. Excellent and timely communicators as well. Consistently great service all around.
Great service as always - Thanks to Rick the service advisor and the rest of the team.
Great car buying experience from out of town. Everything was exactly as promised and the entire transaction was very smooth and easy. It was great dealing with Dave Ware and Tarik Graham!
Veronica was excellent at getting the deal and paperwork put together quickly. Very friendly yet to the point!
I had a wonderful experience at BMW of West County! All of the employees are so nice, and they couldn’t do enough for me! Special shout out to Dawn in sales, as well as Chris in service! Thank you very much!
David went up and beyond my expectations. He was kind and patient with my husband and I. We test drove at least 5 cars before we found the perfect one for us. He never pressured us or made us feel like we are wasting his time. Thank you so much for everything. We will definitely be coming back to do business with him again.
I had a very pleasant experience at BMW . Veronica is Amazing and she knows her stuff . I must admit I drove a Jaguar F pace for 3 yrs . I truly loved my car and didn’t think anything could top it , until I drove my new BMW x4 . The inside of my BMW is top tier and the outside just keeps turning heads . Please go see Veronica T . at BMW she told me this car was a must have ! I’m so thankful I took her advice . Not to mention she showed me how everything worked on my car and didn’...
Great car buying experience from out of town! Everything was exactly as promised. Dave Ware and Tarik Graham were great to work with. Everyone there was very kind and helpful. Highly recommend!
From the beginning everyone made me feel right at home! Dzevad was amazing, professional, friendly, and honest. He made sure the Jeep Cherokee was right for me and it absolutely was! Thank you so much to everyone who helped me through this process! Highly recommend Dzevad!
Dzevad was great to work with!! If you’re looking for your next vehicle, ask for Dzevad! He’ll treat you like family!
Veronica Rock on many levels and aspects “ she’s very attentive in your desires and wants in purchasing a BMW” she made my experience worthwhile!!!! Driving a luxury vehicle is every woman’s dream & Veronica most definitely made my experience 1 to remember!!!!! Thanks again Veronica I love my BMW X5 continued blessings always your a big asset to BMW WEST ST LOUIS , BEST CAR ADVISOR if your in the search of a BMW please don’t hesitate to ask for VERONICA she will make your pleasure in looking for a BMW very worthwhile.
From the very beginning of messaging BMW of West St. Louis to buying the Jeep Cherokee it was a very pleasant experience. Djevad was very friendly and professional. I highly recommend buying from them! Every aspect of this location was phenomenal. I was very nervous about going in because it is definitely a “fancy” place but they make you feel right at home. Thank you again to the entire team for answering the many questions I had! Kaylynn Davis
David Schaedler was awesome to work with and went out of his way to make sure everything was taken care. He was attentive to our needs and time constraints.
Dawn was excellent, had the truck out in front waiting on me when I got there and had a deal worked out quickly. The owner and staff are all very friendly. I would definitely do business with them again.
After being mis treated and taken advantage of from another local BMW dealership we decided to go to BMW West Suntrup. We walked in and met Brandon. For starters, Brandon is literally the best salesman and person I’ve ever dealt with throughout the many cars myself and my family have bought! We just picked up a 2022 BMW X5, 22 X3M Competition, and 22 BMW X7 M50i and had amazing customer service the whole way through! We recommend Brandon and the dealership to everyone!
We had such a great experience purchasing our Jeep at BMW of West St Louis. Dawn was wonderful and made everything so easy! We got a fantastic deal and absolutely love our Jeep. Love the best price guarantee.
Dawn was great to work with. She had the truck sitting in front waiting on me when I got there. She made the deal go quick and easy. The owner Craig was very friendly, came over to introduce himself and chat a bit. Very good experience and I would definitely do business with again.
My experience with Veronica was first class. She is excellent to work with through the entire process, from locating the car to arranging delivery.
Veronica Tran did a great job following up with my questions and making sure my needs were met before, during, and after the sale.
I havent owned a BMW for very long, and this was my first time bringing any car to a dealership. I was a little nervous about have my lights being checked, but the stress was unnecessary. Mindy was my advisor and she was amazing the whole process. Communication was constant and easy through text message. There was a small hiccup and Mindy went over and beyond to quickly resolve the issue with no extra charge. Very positive first time experience.
Josh Dworman will take care of you!
Purchased my 2nd new BMW today from BMW of West St. Louis and Brandon. Had the best experience ever buying a new vehicle today. Finance and Sales team made a rapid purchase complete and did everything (including Brandon physically washing the car) above my expectations.
Veronica Tran was my sales rep. I went on line to ask her if car was still available on Sunday and got a quick response that it was still available. I said I would be there early Monday and bought the car. She maid the transaction so easy. Thanks Veronica Jim Jarzenbeck
Brandon Giganti was terrific to work with, no pressure and was very helpful when selecting the right car for me. I was surprised by the lack of pressure from the sales team. No games, in and out, what more could I ask for. Thank you.
Had to take vehicle in for service. Was able to get an appointment the following day. Mindy, my Service Advisor, provided exceptional customer service and my issue was fixed promptly.
Veronica Trans was a diamond on making our purchase on our BMW X3 happen it was a pleasure having her as our sale representative at BMW West County
This was a wonderful experience with the BMW establishment especially our wonderful sales lady Veronica she definitely a Diamond and Great sales person two thumbs up
Rick, the Service Advisor was very helpful and thorough. The services were excellent.
Very professional and easy to work with through the process . I would highly recommend BMW St.Louis to anyone interested in purchasing a new or used BMW.
David was truly a pleasure to work with! I love buying cars and it's rare to find an educated and humble professional to guide you throughout the entire process. Already referred friends to him! Brian T.
I cannot say enough PHENOMENAL things about working with Dawn Discenza at BMW of West St. Louis. She is THE best ~ go to her for all your BMW needs as she is not only thorough but knowledgeable and super fun!!! Buying our BMW was not only easy ~ it was enjoyable!!
Trading my the car in that I had since I was 18 and purchasing my dream car was a long time coming. Rami (salesman) and Bob (business manager) made this process easier than we could have ever imagined. It truly felt like an honest and fair purchase.
Dzevad is great , we drove all the way from minnesota and he took great care of us. Very knowledgeable and personable. Overall a very good experience!
Was in and out of the dealership. No games played. Car was appropriately priced and they were very fair on the trade in or my car
This is my fourth BMW purchase, the last three have been with Brandon I have always been very pleased with BMW of West county and the Suntrip dealership. I appreciate the great customer service that I have received over the years.
Josh is a professional and know how to provide excellent customer service. I had a very positive experience at West County BMW of St. Louis
I just recently bought my Mustang GT through Josh and it was by far the best car buying experience I’ve ever had. Josh was able to hook me up, doing most of the process while I was at work, and my new car was ready waiting for me when I came in. If you’re looking at a new or used car here, I highly recommend asking for Josh!
Dawn was fantastic in helping her my 81 year old mother with the purchase of her newest car. It was fun and a great experience.
Veronica is the best! She is the ultimate professional and treated me extremely well! She made is a great car buying experience! Thank you Veronica!
This is/was my 7th BMW purchase/lease and it was the most efficient and the easiest. From the moment we drove up, we were welcomed. We were greeted immediately and our client advisor Zach stayed with us throughout the process - he was truly a 10/10. Very personable and willing to answer any and all of my questions. He took all of my crazy thoughts and numbers and put them to paper until I decided the best option for my budget with zero pressure. The finance office was a breeze. 1,2,3 done. The processes they have put into place are organized ...
Walked in + met my adviser, Zach who was efficient, fun, great to work with and answered all of my questions. Walked out with BMW #7. Highly recommend!
Brandon was so great to deal with! We will always use him from now on. So knowledgeable and available for any questions we had. Highly recommend!
What a wonderful car buying experience! We received nothing less than excellent service and Josh was awesome!! What other dealership do you meet an owner? Craig was very friendly, as was the entire staff, and very professional! We will definitely be return customers!
Just bought s used car from BMW os west St. Louis. Veronica Tran was my sales rep. She made buying a used car a very good experience. Went on line Sunday to see if car was still available. Veronica said it was and bought it Monday. Thanhs Veronica for all your help.
BMW of West St. Louis literally changed my view of buying from a dealership. From my first contact online from Dawn DiScenza to the moment this picture was taken, my car buying experience was truly fantastic! I give this dealership and the entire team my highest recommendation! Tom S
Dzevad was so helpful during the purchase of our new car. He made the process so easy and the transition from old car to new car totally seamless!
David was phenomenal. David made the entire process seamless, and was great assistance helping me execute my deal. David through the experience went the extra mile and worked well past close to help secure my vehicle. I would recommend David to anyone interested in purchasing a vehicle.
Dzevad was great! Super personable and got me in and out quick! I would definitely recommend BMW of West St. Louis! I had a great experience!
Veronica was very helpful, friendly and outgoing. She made my car buying experience a pleasurable one !! Excellent service even after the purchase of my car...
The dealership staff were all friendly and the building was clean and updated. I would recommend them. The car I was looking for was there.
We originally was supposed to work with a different salesman but my husband and myself came about an hour before closing so David end up helping us and we are glad it worked out that way because he was great to work with. He didn’t feel like a car salesman as he didn’t pressure us into getting a car or even trying some of the salesman tricks. We felt so relaxed and at peace throughout the entire process…even when sent back to financing! Thanks David
Brandon was outstanding from start to finish. He was always available to answer our questions and provided exactly what we wanted at a price we are very happy with. We will look to him first when we are ready again! Kyle was awesome also!
This is my second X5 from BMW of West STL, everyone on staff is a pleasure to work with. Brandon is not only knowledgeable and helpful but he is not pushy at all. I have recommended this dealership many times already!
Excellent! The whole experience was not what I expected. They were available to answer all my questions and concerns throughout the process, plus they delivered what they promised.
Dzevad was excellent! Knowledgeable, responsive and went the extra step to make the deal happen.
Tariq and the staff were really friendly and helpful and I’m super happy with the deal I got. Not your average car dealership, would highly recommend!
Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated
Tarik Graham Is amazing to work with! Knowing I was driving in from out of town, he sent a video of the car and the highlights of it so I knew I what I was going to be looking at. He listened to what I wanted and what I could afford. He worked with his team to get me the best deal available and gave me the space I needed to work out my budget. He’s super kind and friendly. The car was cleaned and full of gas when I went for a test drive and Tarik had a ...
Tarik Graham Is amazing to work with! Knowing I was driving in from out of town, he sent a video of the car and the highlights of it so I knew I what I was going to be looking at. He listened to what I wanted and what I could afford. He worked with his team to get me the best deal available and gave me the space I needed to work out my budget. He’s super kind and friendly. The car was cleaned and full of gas when I went for a test drive and Tarik had a ...
Tariq is a superb guy and I’m really happy with the deal I got here. The atmosphere is really laid back and everyone was super friendly and helpful. Not your average car dealership, that’s for sure.
Buying a car from another state can be tough. Josh was simply exceptional making the process simply awesome. Super guy, super friendly and a great dealership... simply awesome. Thanks to Josh and everyone for making it simply the best process I have experiences and yes, the X7 is also AWESOME. I can't remember a time I sent a THANK YOU package to a dealer and sales person but JOSH... YOU deserved it.
Bob is so wonderful! He took the time to find the best deal for me. He is an absolute delight to work with. He made the buying process run so smoothly.
Lizzie was very friendly and attentive. He acknowledged me when he first walked in and made me feel welcomed. This was the best dealership experience I’ve encountered.
The service was amazing and especially Brandon Giganti who helped me get the exact car I wanted and answered all my questions!
My sales representative, Dzevad Hamzic, was fantastic! He was very friendly, informative, energetic and knowledgeable. He kept me up to date during every step of my application process. It was such a pleasure to work with him.
I had the best experience purchasing this vehicle from the salesman to sales manager to financial manager. They all were wonderful! Go see them if you are looking to buy a car! They have lots of options!
Rick Thayer does an outstanding service job! Thanks TS
Veronica was fantastic! Excellent transaction. Super smooth and a pleasure to work with the team.
This was my first visit since relocating from the Denver area. Although I was half an hour early, I was greeted cordially by Rick, the intake technician, and given an estimate of time and estimated cost. While waiting in the visitor lounge I was given progress updates through texts. Ultimately, the work was completed ahead of the estimated time. Rick gave me excellent, on point directions for exiting and returning back to my home. Due to the professionalism and friendliness of the staff as well as the quality of the service, BMW of West St. Louis will be my future ...
Great service. Thanks
Most pleasant place to do business. I’ve been dealing with Dave Ware, BMW Sales specialist, for the past Five-Years. Dave has gone out of his way to find me quality cars with hassle-free negotiation. Also, kudos to Linzie Foster, the General Manager who has developed a professional team to do business with!
BMW of West St. Louis is a very professionally run auto dealership. Everyone encountered was extremely friendly, and made purchasing a car a very comfortable and enjoyable experience. I would highly recommend visiting Suntrup BMW of West St. Louis.
This was our second purchase with Veronica. She is excellent to deal with and the reason we chose BMW of West St. Louis for the second time.
Everyone at this dealer that we had the pleasure to speak with is awesome. Linzie, Dzevad and Bob were/ are the best. The team made us feel welcomed.There were no hassles and they explained everything! Go see them you won’t be disappointed!
Great experience! Dawn and Jeff were amazing and very helpful. They made my car buying process stress free and easy. I would definitely recommend them to a family member or friend!
Josh was a pleasure to work with, he knew the M240 in great detail and knew my Porsche Boxster S as well. Jeff was great to work with in the finance department and Zach walked me through the ins and outs of all the technology and made sure I had mastered the basics before he would let me loose on the street with this great car!
Definitely recommend!!! Came out & quickly fixed all issues I created trying to setup new phone myself. I had a lot of questions and he listened with a lot of patience!
My interaction was mainly with David and I really want to know everyone that he is a gem kind of person who helped me in each step and was communicating at each step until my vehicle is delivered to me. Thanks David for your kind support. Best of luck👍
Great team at this dealership. I have purchased several vehicles across states and this dealership was the best. Josh Dworman was incredibly helpful and made the process smooth and easy. Bob Way , Jaime Farmer and this team is one for sure you should use for a car purchase. Outstanding and my thanks out to all of them !
I left Plaza BMW frustrated…I expect great service and received great service from BMW of West St. Louis. Thank you Rick!!!
Rick did a great job! My tire was flat and he was able to get me back on the road as quickly as possible. Highly recommend this BMW service department!
Amazing experience! Dawn and Jeff were extremely helpful and friendly. Their team made my car buying process easy and hassle free! I would 10/10 recommend.
Josh was extremely helpful and pleasant. As a new BMW driver, I appreciated all his information. Zach did the best at explaining all the features of any one I have ever dealt with at a dealer. 5 stars!!!
Very attentive, friendly, down to earth team. Knowledgeable sales and excellent work on explaining the somewhat complicated technology inside the X5. Give all a thumbs up!
Rick was very informative, easy to work with, and did a great job.
Zach was very respectful and answered all my questions . They do not push and I took my time to make decision. Happy to do business with them
Dzevad was great to work with. He showed me the difference between models and answered my questions. Most importantly if he didn’t know something he was willing to look it up rather than make it up.
Having now worked with Brandon twice in the past year I can say that there was not a moment I did not feel I was being attended to. Brandon went out of his way to make sure I was making the right decision. Not only did Brandon answer my questions, but he made me aware of circumstances that only benefited me and my well being. In a time where industries are focusing on quality service quickly, Brandon and his team have created an environment in which I was immediately aware that I not only was going to be made aware ...
They were very professional, knowledgeable, accommodating. They were very understanding regarding my out-of-state purchase, and helpful along the way. Special thanks to Josh!
Veronica has an outstanding and detailed knowledge of the vehicles she sells. Her professionalism was vital to efficiently arranging my test drive and getting me through the purchasing process.
The dealership is fantastic to deal with.but the real stand out is Josh Dworman. He went well above and beyond to make sure I was happy and taken care of. He is a great communicator and really knows the bmw products. I live in CT and would only order a bmw from Josh all the way in St Louis. I highly highly recommend him to my friends and family.
Veronica and Zach were very professional, polite, and had answers to every question. I felt comfortable with my purchase. resulted in ultimately reaching my expectations.
Excellent organization and fast service!
