Customer Testimonials
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
Edin was super helpful and professional! Would recommend this dealership to anyone looking for their next BMW.
I had an amazing experience working with Adel He was extremely helpful, knowledgeable, and professional throughout the entire process. He made buying a car easy and stress-free, answered all my questions, and made sure I was happy with my purchase. I never felt pressured or rushed. I highly recommend him to anyone looking for a new car.
Adel was great!!!
I dealt with Anes and he was very knowledgeable and was able to answer all of my questions without hesitation. Very responsive and honest. I will definitely be going back to him!
Great experience! Worked with Anes on looking at a few options I was considering and he was fantastic. Attentive, knowledgeable and overall very helpful. 10/10 experience and highly would recommend BMW of West STL. Ask for Anes!
Adel sold my brother an x3 and we’re so happy! He made the whole process so easy and stress-free. He’s patient, helpful, and never makes you feel pressured or overwhelmed. Buying a car can be a lot, but he genuinely makes it an easy experience from start to finish. I would 100% recommend working with Adel!
If you are in the market for a new vehicle. Go to BMW and ask for Dave Ware. I found the perfect video, but I wanted custom modifications. Dave handled everything for us and ensure my video was exactly how I envisioned it. His is the absolute best!
If you are in the market for a new vehicle. Go to BMW and ask for Dave Ware. I found the perfect video, but I wanted custom modifications. Dave handled everything for us and ensure my video was exactly how I envisioned it. His is the absolute best!
Amazing , I came to get a couple questions answered and Edin was very professional and helpful.
Sina He was very knowledgeable. He was ex-experience and he was very professional We need more like him
I have been a customer of BMW of West St. Louis for the past 13 years, and my most recent purchase marked my sixth new BMW from this dealership. Over the years, I have had the opportunity to work with several members of their team, and I wanted to take a moment to acknowledge those who made this particular experience a positive one.
I had the pleasure of working with Mr. Talic, who was knowledgeable, professional, and genuinely helpful throughout the process. I initially came in to explore my options and see whether we could work out a reasonable deal. He ... Read More Google - Oct 29, 2026
Recently bought a X6 for my wife. This is the 6th BMW we have bought from West. Anes Talic helped us out and was very professional to work with. Highly recommend him and all of the staff at BMW West.
Josh Dworman of BMW St Louis helped me with a paperwork problem on his day off!! The guy went above and beyond to take care of me. And I bought my car from him 2 years ago. Exceptional job.
Had a great experience purchasing my new M4 at BMW of West St Louis! Anes was very friendly, professional, and helpful throughout the entire process. Everything went smoothly, and I’m really enjoying the car. Highly recommend Anes and the dealership!
I had a great experience buying my new car! Dave Ware, my salesman, and Nick in finance were both outstanding to work with. They made the entire process easy and stress-free, and their professionalism, friendliness, and customer service really stood out. I couldn’t have asked for a better experience. I highly recommend Dave and Nick to anyone looking to purchase a vehicle. If you want a team that goes above and beyond to make the process a great one, these are the guys to ask for!
Well……after being a proud owner of BMW’s for over 4 years…..I pulled a bone head move over the weekend that Dave Ware at BMW West Vounty managed to solve…..PERFECTLY! I had an after market sealant applied to the wife’s vehicle and after seeing a few water spots I decided to wax them out. What a mistake, the wax is not recommended after the sealant is on. I was panicking and decided I’d have to see if the dealer could help. Dave jumped in and within a couple of hours the X3 30 was restored to mint, ... Read More Google - Oct 26, 2026
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
I'm a retired sales and marketing manager for over 40 years. BMW xx. Louis had the car we wanted. Jeff was my contact, and this young man will be rated in my top 5 individuals I have dealt with. He was in constant contact with us for the purchase. Exactly what I like. We had a 6-hour drive for the car, and this dealership had us set up to make our 6-hour return home in 90 minutes after arrival. Jeff and the finance staff had everything set up for a speedy purchase. This is your BMW dealership for the entire Midwest. One ... Read More DealerRater - Sep 22, 2026
He went above and beyond with my new BMWX3, great salesman. Highly recommend him in doing business with. He's honest and hard working and I thank him for the help with understanding my new car. Thanks Dave
Dave and Lindsay were absolutely amazing and deserve raises, they were kind and helpful but the finance manager Brent was a total scam artist, trying to overcharge us $5000 on a lease agreement and trying to insinuate my dad (who handled the leases for Bank of America) was stupid and didn’t know what he was talking about, wouldn’t consider going back unless I knew he wasn’t with them.
WARNING on WARRANTY LIES. I was told when I bought my car that I would only have to pay $100 deductible no matter what the issue was for my vehicle as I got the "Platinum warranty" that covers everything bumper to bumper. I have had my vehicle for a little over a year and have had to almost $5,000 out of pocket for things that I was promised that would be covered. The issues I have had with the BMW and the warranty have made me want to completely stay away from the BMW Brand all together even though I ... Read More Google - Aug 5, 2026
Had a great experience with AJ. He was patient, answered my questions and explained what we could do, and he didn't quit until he found the build I wanted. And he was there to make sure every detail was in place, on the car and in the deal, and he literally made sure my X5 was delivered - shipped from xx Louis to Seattle. I'd definitely work with AJ again.
I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered.
What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured.
The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free ... Read More DealerRater - Jun 30, 2026
Service department hung up the phone on me after saying the coil packs are bit much by the time I said “thank” - you, not even, he already hung up the phone with not a single word.
Stay away form this BMW dealership. They literally are the worst. I brought my BMW that I bought from them for a complain regarding mu AC not working well. They went ahead and rewired my AC and also found out my torque sensor wire needed some repair and did that too as well. I paid my invoice. Repair seemed fine and no complaints. This was all done in August 2024. Now 2 months ago my local dealership in Dallas does a diagnostic scan on my car to find out that my steering wheel torque sensor was repaired in correctly and since it ... Read More Google - Jun 29, 2026
I am extremely disappointed with my recent experience with the service department at BMW West County.
My first interaction was with Mindy. When I explained that I needed service performed on my vehicle, she immediately told me that I would need to go to a body shop before I had even finished explaining everything that needed attention. I then asked if I could at least get an estimate for my exhaust system, but she again insisted that I needed a body shop, delivering the response with an “I told you so” attitude that felt dismissive and unprofessional. Never gave me ... Read More Google - Jun 23, 2026
Worst experience. PLEASE DO NOT SHOP HERE.
The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge ... Read More DealerRater - Jun 1, 2026
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE
We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no.
My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed.
I drove 2.5 hours to pick up this vehicle ... Read More DealerRater - May 16, 2026
We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no.
My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed.
I drove 2.5 hours to pick up this vehicle ... Read More Google - May 16, 2026
BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again.
We had an amazing experience working with Joshua when purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgeable, patient, and took the time to answer all of our questions, making the entire process smooth and stress-free. He really went above and beyond to make sure we were comfortable and confident in our decision. If you’re looking to buy a car, I highly recommend asking for Joshua. We couldn’t be happier with our experience!
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!
Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so.
Sina made the process of buying a vehicle so easy and smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone.
Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience!
It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon!
Stay away from Dave the salesman he'll shake your hand and lie to you. Wasted part of my Saturday on this guy. Tells me to come up and look at a car I tell him I want it but the air conditioning doesn't work. He says it still needs to be inspected land ooked over he'll let me know. I again reiterate I am interested I want the vehicle let's figure out the air conditioning situation especially as it's getting ready to be summer in St Louis . When I told him the air conditioning was ... Read More Google - Mar 25, 2026
Armin has handled multiples purchases for us. Very thorough, efficient, and personable. We keep returning to him and West County BMW.
Dave is the best. Forthright, knowledgeable and genuinely tries to provide the best buying experience.
Let me tell you my 2 year experience with this dealership. I had purchased a used BMW X3 about 2 years ago. They had promised me all these things at the beginning. I needed a slight dent repaired on it they said they would do that. Never happened. Then there was only one key and they said they would get me a second one. It's been two years and I am still asking for that key. They will not take you seriously. Then one day I had a slight mechanical issue that should have been covered under the warranty I purchased. ... Read More Google - Mar 21, 2026
Craig was a very professional and Kind salesman. He was very knowledgeable about the X3 and answered all my questions. I had previously bought a BMW and I thought Craig was a better Salesman and very easy to talk to. I am so glad I came to BMW West and everyone treated me Good and with much Respect!! Thanks
Best car buying experience in 30 years. Craig was great and made the whole process very easy.
I had the pleasure of working with Brandon Giganti with my car search and I couldn’t have had a better experience. He was knowledgeable, flexible, and really knew how to “meet me where I was at” in the car buying process. I always felt supported but never pressured. If you are looking for a BMW, Brandon is awesome to work with!
Thank you BMW for holding the vehicle for me that I was purchasing. But other than that the visit wasn’t the greatest. Hearing an employee tell their phone to call race #2 was disgusting to hear. Customer service I would highly recommend the owner to have Suntrup to go over & do some training. Suntrup crew blew it out the park with customer service & I felt comfortable with them all!
I was an out of state buyer and Craig took the time to make and send videos of the vehicles I was considering in which he showed specific features and differences. Questions I had were answered quickly either in phone calls or emails. Both Craig and Bob Whay in finance helped to move the process efficiently along. If an out of state buyer cannot find what they want from their local dealer then I recommend they give Craig a call.
I would leave 0 if I could, I went here September 21 2024 for a used 2016 Lincoln mkz that had a engine light for a evap leak and rust on the door jams, they ran my credit 7 times before saying they couldn’t finance me through they’re lenders. Horrible finance department.
Brandon was very responsive to my texts and welcoming with his replies. My final purchase transaction was smooth and timely. Bob in finance was very knowledgeable, accurate and timely. It was a very comfortable experience!
Customer service is the best I have ever gotten at any dealership I have been at
Sins did a great job and provided wonderful personal service also dealer was great all 5 stars
Their website, on FEB 11th, showed a price for a BMW X4 with a Presidents day discount of $5k making the total $8,750. When I called to confirm availability and price on President's day, they said it was a mistake by the system (as the system just randomly assigns discounts for holidays?) and the price was the original $13k. They would not honor the listed price from their own website. Communication was fine by short when pressed on pricing question. The person did find the listing too.
Before going to look at the used car I inquired about the condition of the tires to which they responded in writing (text conversation) that the car had new tires. Since I was told they were new I did not inspect them closely when I test drove the car. When I saw the car in person I was actually surprised how filthy it was since they were trying to sell it. Overall condition was good so I bought it and took it to a local detail shop for a proper cleaning. The detailer pointed out how worn 2 of the tires ... Read More DealerRater - Feb 13, 2026
Brandon was a pleasure to work with while helping us find the right car. He was extremely responsive and always straight forward throughout the whole process. I'd recommend Brandon to anyone looking for a new car.
Brandon was perfect. He went out of his way to keep me updated and was a pleasure to work with. Once the car was delivered, the finance process was efficient and Brandon used that time to prep the car for me to take delivery. A seamless process all around.
Sina was excellent to work with and answered all my questions. I was very particular in the type of car I wanted the features, etc., and he was able to get me exactly what I wanted. If you’re looking to buy a BMW, definitely reach out to Sina. He can help you find your perfect car..
Easiest vehicle purchase I’ve ever made. Sai was wonderful. He was very attentive sending the application online and having car ready to go. Such an enjoyable experience!
We were so happy with our sales representative Sina. We highly recommend him. He completely went above and beyond. Thank you!
Brandon did an excellent job helping us find and purchase our BMW 330i. We stopped in and told him what we were looking for, he stayed in contact and let us know early when options became available. Brandon is friendly and knowledgeable, I highly recommend working with him if you are a considering a new or used car. The whole process at BMW of West St. Louis was smooth and enjoyable.
We purchased our second BMW X3 from Wendy on 1/30/2026. It was nothing but an awesome experience where she went above and beyond to ensure she addresses not only all our preferences within the budget we had in mind, but also took around all the cars and ensured we see those in person, test drive those before making a decision. She went an extra mile to clear our slightest doubt in our mind to fit the car in our garage and drove it all the way to our home to confirm that even before we made a decision. Always felt a ... Read More DealerRater - Jan 31, 2026
Excellent service and a great car. This is my second BMW, and both came from the same dealership.
I really enjoyed working with Brandon on the purchase of our BMW. This is the second time I worked with him and he was just as friendly, knowledgeable and patient as I remembered on the first one. The whole process was smooth and enjoyable and I would definitely recommend working with him if you are a considering a new car.
This is our third vehicle from them. Experience was smooth and effortless. Hardest part was choosing the color. Sina was great, he brought several different vehicles around for us to make our decision He could tell that I didn’t like sitting around so he kept things moving at a good pace and did not waste any time. We give him a 10 out of 10. The genius was also very personable and helpful. He also helped us with our older BMW Last but not least, Bob in finance was great to see and work with again! All great people!!!!!
This is the third vehicle that we have purchased from this dealership. Each one has been a great experience! Sina was awesome and when we are looking for our next purchase we will start with him and this dealer!
It would be so nice if their employees didn't tear around the back road and parking lots like lunatics. Almost got into a head on collision with one of them today.
Disappointing and dishonest. After negotiating a deal and signing preliminary paperwork Linzzie decided to change the agreed upon terms and lost my deal. Blaming my salesmen for miscommunication. In reality I think it’s because the car I was buying needed some bodywork that wasn’t disclosed and he didn’t want to honor the repair request.
I worked with Craig on the purchase of a new car at the busiest time of the year. That being said, he took all the time I needed with explanations about the different models, pros and cons of each one, and spent an amazing amount of time helping me to understand and make the correct choice. I appreciated his knowledge and the fact that I felt no pressure to make a quick decision. I would highly recommend Craig and the entire team at BMW of West St. Louis. It's definitely a first class organization from top to bottom.
Brandon was very helpful, kind, professional and knowledgeable. He helped me make a good decision!
I have purchased two BMW from this dealership and every time I have to use the service dept. I regret it.
Today I went in for an oil change and I was the only customer standing in the service area while two people were on their computers. I was told just a moment but I stood there for about 8 min before I was finally checked in.
I understand we all have things to do but maybe better customer service skills should be in place.
When I go to leave the lady inside just places my paperwork on the counter and ... Read More Google - Dec 29, 2025
Honestly, not pleased with this dealership experience. I inquired about a 2025 m440 and wanted to trade in my x3 m40. They put in the wrong mileage (by 14k miles) and gave that to me as the trade in value. I pointed it out and told them the comps for a car with more miles and less options retails for around 47k still. They came up and asked "How's 40k?". This dealership acts like its 1990 and we don't have the data and access to nationwide comps at all! I'm just a couple hours away and getting ... Read More Google - Dec 17, 2025
They wanted to charge me thousand in non necessary repairs. I took my car to Bavarian on Manchester, and luckily they properly diagnosed and fixed my car for a fraction of a price. Watch out, in my multiple experiences, they will steal your money by wrong diagnostics, and sloppy reapairs.