Customer Testimonials

2023 DealerRater Award

 

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Google Sep 28, 2026

Why are stars max’d at five? 👍 Good to work with Josh again.

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Google Sep 26, 2026

We had a wonderful experience working with Sina during our BMW purchase. He was very helpful, knowledgeable, and patient throughout the entire process. He answered all our questions, made the process easy and stress-free, and never made us feel pressured. Sina went above and beyond to make sure we were happy with our purchase. We truly appreciate his excellent customer service and would definitely recommend him to anyone looking for a BMW!

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Google Sep 26, 2026

Excellent experience with West County BMW. Everyone was friendly, professional, and communicative, and they made the entire process easy. They handled routine maintenance, new tires, an alignment, and even coordinated a wheel repair while the car was there (which was exceptionally well done). Pricing felt very fair, especially considering the work was being done through a certified BMW dealership. Service was quick! Most importantly, everything was done right the first time, and the car looks and drives great!

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Google Sep 25, 2026

Josh worked with us and was professional, knowledgeable and kind. He went above and beyond what I’ve seen a client advisor do. If you go to BMW of West County, ask for Josh.

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Google Sep 25, 2026

Great service. Great People. Positive attitudes. Very respectful.

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Google Sep 24, 2026

I ordered a 2027 BMW 430i xDrive. They estimated it would take about four months to arrive and it came in exactly 2 months! I absolutely love the vehicle! In addition, I appreciate the high touch and responsive Customer Service I received from all of those that I interacted with, including Adel, Linzie, and Bob.

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Google Sep 24, 2026

I had a great experience buying my BMW! Sina and Jeffery were very helpful, showing me the car and taking the time to explain its features. Bob the finance manager was also great to work with—he clearly explained the financing and guided me through the process. All three made my car-buying experience smooth and enjoyable. I’ll definitely recommend them to my friends. Thank you, Bob, Sina, and Jeffery…

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Google Sep 24, 2026

We recently purchased a new 2026 BMW X5 from BMW of West St Louis & were extremely pleased by their representatives, Anes & Adel—very professional, friendly and kind! The experience was very positive! Thanks!!

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Google Sep 23, 2026

Jeffrey was great to work with and an all around good experience.

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Google Sep 23, 2026

We found the exact car we were looking for at BMW West St Louis. 6-hour drive to and from St Louis. Our sales rep is Jeff Reed. Jeff made the entire purchase seamless, transparent, and completely stress-free. I felt genuinely listened to—you took the time to understand exactly what I was looking for, answered every question thoroughly, and guided us through the purchase. Your professionalism, product knowledge, and straightforward approach set you apart. His quick response to questions is amazing. Thank you for going above and beyond to make sure I drove off happy. I’ll definitely be recommending ... Read More

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DealerRater Sep 22, 2026

I'm a retired sales and marketing manager for over 40 years. BMW xx. Louis had the car we wanted. Jeff was my contact, and this young man will be rated in my top 5 individuals I have dealt with. He was in constant contact with us for the purchase. Exactly what I like. We had a 6-hour drive for the car, and this dealership had us set up to make our 6-hour return home in 90 minutes after arrival. Jeff and the finance staff had everything set up for a speedy purchase. This is your BMW dealership for the entire Midwest. One ... Read More

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Google Sep 21, 2026

We recently bought a Car from Si and he was so wonderful! We are so pleased with our experience. 10 out 10!!

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Google Sep 19, 2026

I worked with Josh for the recent purchase of my vehicle. From connecting with Josh on-line to review the vehicle and then evaluating the vehicle at the dealership, Josh did a great job answering all my questions. Josh also supported me promptly with a couple issues after the purchase.

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Google Sep 19, 2026

Edin Merajic was very helpful throughout the whole car-buying process. He made everything smooth and easy, answered all of our questions, and helped us get a really good offer on the car. We had a great experience and really appreciate his help. I highly recommend Edin to anyone looking to buy a car!

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Google Sep 18, 2026

Sina helped us very much!!!

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Google Sep 18, 2026

I cannot say enough great things about Dave Ware! He was professional, knowledgeable, patient, and genuinely interested in helping me find the right vehicle—not simply making a sale. He took the time to answer every question, explain everything thoroughly, and made what can sometimes be a stressful process feel easy and enjoyable. I never felt pressured or rushed, and it was obvious that he truly cared about making sure I was happy with any decision I would be making. If you’re looking for a salesperson who is trustworthy, personable, knowledgeable, and truly puts his customers first, I highly ... Read More

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Google Sep 18, 2026

Dave was very low pressure and great to work with. Would highly recommend.

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Google Sep 18, 2026

Sina Karina took great care of me from the time I walked in the door until the time the person I needed to meet with arrived some of the best genuine customer service I have received at a car lot when Linsey arrived also one of the best and understanding people of management I have ever came in contact with thank you guys both for all of your help and understanding

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Google Sep 17, 2026

Sina is excellent and he treated like his mother which I really appreciated his honesty and joyful personality

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Google Sep 16, 2026

We had a great buying experience here with our salesman David and finance manager. They were informative and very personable. We would definitely return to buy from them again.

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Google Sep 15, 2026

Sina, great job! Above and beyond! All the guys were great and very professional!

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Google Sep 15, 2026

Very helpfull

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Google Sep 14, 2026

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Google Sep 12, 2026

Great experience

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Google Sep 12, 2026

If you’re looking for a new car, you have to check out BMW of West St. Louis! We just bought a BMW X3, and the whole team was amazing. They were fast, super friendly, and made sure we got exactly what we wanted. Our salesman, Sina, was the best, he really knows his stuff and made my whole family feel so comfortable. He patiently answered every question we threw at him. It’s hard to find a dealership with great prices and such a relaxing, no-pressure vibe. Highly recommend!

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Google Sep 12, 2026

Edin Merajic was absolutely amazing. He worked with from the time I walked the door and helped me purchase my BMW x1. Great place. Everyone was super helpful and kind.

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Google Sep 11, 2026

Sina Karimi is a fantastic salesperson! He answered all our questions completely & was very helpful. Thank you Sina!

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Google Sep 10, 2026

We just bought first car for my daughter and Anes Talic it’s our guy he helped us a lot with everything, especially as the first time buying electric car he show us how to use the step-by-step, very professional i’m glad this happened with you if I ever buy another car to the dealer, I’m definitely asking for Anes Talic thank you very much for everything

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Google Sep 9, 2026

Very well done

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Google Sep 9, 2026

Our salesman, Sai Ghazal once again, was great to work with. This is the second BMW in the past two years we have purchased from him. BMW of west St. Louis will work with you on the price of the new car and the trade in.

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Google Sep 8, 2026

Just bought a new car. Great service, timely tracking of delivery and collection by Josh in sales and Bob in Finance. Would highly recommend!

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Google Sep 8, 2026

Sina was great

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Google Sep 7, 2026

Jeffrey was amazing!!! Wonderful service and an excellent experience

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Google Sep 7, 2026

Jeffrey was a huge help today, and is very knowledgeable. I was very happy with my overall car purchasing experience.

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Google Sep 5, 2026

I love my new SUV! Anes was very helpful

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Google Sep 5, 2026

Buying a my first ever BMW from BMW of West St. Louis was the best car buying experience I’ve had. Edin was the sales associate who assisted me, and he was excellent. He was knowledgeable about the car, low pressure, fair, and overall great to work with! The finance department was a pleasure to work with as well. All in all, I would recommend Edin and BMW of West St. Louis to anybody who is considering shopping for a vehicle!

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Google Sep 3, 2026

Sina karimi and Anes Excellent service! The BMW service team did a great job. Everyone was professional, courteous, and helpful throughout the entire process. The service was completed efficiently, and I’m very happy with the overall experience. Thank you for taking such great care of my BMW. Highly recommend!

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Google Sep 2, 2026

Working with Edin and the rest of the staff was an excellent experience. Communication was top-notch, and the entire transaction was smooth, efficient, and free of any hassle or exhausting back-and-forth — which was a huge relief. This was genuinely one of the best vehicle-buying experiences I’ve ever had, and yes, that says a lot. Plus, this is my first BMW, and it’s safe to say I’m completely in love with my new SUV. I highly recommend Edin and BMW of West St. Louis.

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Google Sep 1, 2026

Very smooth, respectful car-buying experience. Anes Talic went above and beyond to find a vehicle with my choice specs and worked diligently to get it here in a timely fashion. He was a pleasure to chat with as well; super personable, kind, patient, and communicative. Thanks for the smooth, collaborative process! (P.S. Armin in Finance was also a pleasure to work with).

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Google Aug 31, 2026

Came in with questions about trading in my current vehicle for a newer one. Was helped out by Edin who helped answer my questions and even showed me other possible options.

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Google Aug 31, 2026

Edin was a wonderful salesman. He worked patiently with me and got me a great deal! I recommend coming in here to purchase your next car.

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Google Aug 31, 2026

Adel has been extremely knowledgeable and professional during the entire process. Buying a vehicle can be a long and tiring experience but Adel continued to keep us in the loop while juggling multiple customers. Not once did we feel we had been forgotten. Kudos Adel!!!

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Google Aug 31, 2026

Adel and Edin were so helpful and gave me a great experience. If you are looking to buy a BMW they are your guys, and if not a BMW, they are still your guys. Thank you!

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Google Aug 31, 2026

I had an excellent experience at BMW of West St. Louis. Sai was excellent! The was the first time I’ve ever purchased a car, sight unseen. The entire transaction was smooth and their entire team was transparent and accommodating. Thanks Sai!

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Google Aug 29, 2026

Jeffrey Reed was professional, courteous, honest, and helpful throughout our entire test drive and purchasing process!

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Google Aug 29, 2026

Josh is awesome !!! Thank you so much 👍

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Google Aug 29, 2026

Josh Dworman was great to work with! So knowledgeable. Easy transaction!

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Google Aug 29, 2026

Josh was great!

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Google Aug 29, 2026

I had a wonderful and very easy experience working with Adel Babalija at BMW West County. He was very respectful of my time and I very much appreciate it that. I tested the car, and when I was back he asked about my thoughts, I said that I really liked and wanted to look at the numbers. He said that he was working with another customer at that moment that had an appointment earlier in the morning before mine and we both agreed to have me coming back later in the afternoon, instead of leaving me waiting in the dealership. ... Read More

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Google Aug 27, 2026

I'm happy with my 2026 X3, and working with Jeffrey was great. The process was very transparent and clear. Best BMW dealership in St. Louis

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Google Aug 26, 2026

Sai was great to work with and made the purchase go very smoothly and followed up after we bought the car to see if we needed any support.

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Google Aug 25, 2026

Great team there. Craig Suntrup spent time with us. Lindsay and Bob were awesome to deal with and our sales person Anes was on top of everything. Great car buying experience.

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Google Aug 24, 2026

Dave Ware was an excellent salesperson!! Highly recommend. Love my new X6!

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Google Aug 23, 2026

I had an amazing experience working with Wendy. I have a very busy schedule, so she helped me find the exact car that I wanted with minimal time spent in store. Dave was also great to work with to keep things moving on Wendy’s day off. Overall, my first experience with BMW was very positive!

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Google Aug 23, 2026

Excellent service and insights from Josh Dworman, our go to salesperson. Best place to buy a BMW in St Louis.

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Google Aug 21, 2026

We can't say enough good things about our experience with Jeffrey. He was incredibly communicative, always quick to answer our questions, and made the entire process easy from start to finish. At no point did we feel rushed or pressured into making a decision. Instead, he took the time to understand what we were looking for and guided us through every step. His professionalism, honesty, and customer service were outstanding, and we absolutely love our new BMW. We highly recommend Jeffrey to anyone looking for a great car-buying experience!

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Google Aug 17, 2026

This is by far the best car dealership I've ever had the experience shopping at. Dave spent so much time looking and most importantly listening to what I was looking for. Dave, Armin and Bob were all patient and work very professionally with me to find exactly what I wanted and needed. No one was pushy or anything like that. In fact, they didn't want me getting anything I didn't want or need and advised me on things I didn't need and explained the things they recommended. I can't recommend this dealership enough. Craig Suntrop ... Read More

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DealerRater Aug 17, 2026

He went above and beyond with my new BMWX3, great salesman. Highly recommend him in doing business with. He's honest and hard working and I thank him for the help with understanding my new car. Thanks Dave

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Google Aug 15, 2026

Edin was great to work with when purchasing our new vehicle. We highly recommend him!

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Google Aug 13, 2026

I recently purchased two BMWs from BMW of West St. Louis, and the entire process was exceptional from start to finish. Jeffrey Reed made the buying experience smooth, professional, and genuinely enjoyable. He took the time to understand exactly what I was looking for and guided me through every detail without any pressure. A special thank you to Brent Straub for his support throughout the process. His involvement helped ensure everything was handled efficiently and with care. Larry, the tech expert, was fantastic — knowledgeable, thorough, and clearly takes pride in making sure every vehicle is in top condition. And Armin ... Read More

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Google Aug 12, 2026

We had another outstanding experience at BMW of West St. Louis, huge thanks to Anes! This was our second BMW x3 purchase here with Anes Talic, and once again, he made the entire experience exceptional from start to finish. Anes makes the car buying process enjoyable and stress-free in all the ways possible! A big thank you to Linzie Foster and Bob Whey as well! We highly recommend Anes and the entire team at BMW of West St. Louis! We’ll definitely be back when it’s time for our next upgrade! ⭐⭐⭐⭐⭐

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Google Aug 12, 2026

I purchased a used SUV from Anes Talic and the entire experience was outstanding. All of my questions and concerns were taken care of and no pressure from anyone. I definitely recommend!

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Google Aug 11, 2026

Five stars across the board! I recently had an outstanding experience purchasing my car and working with Jeffrey and Larry. Jeffrey was a true professional—excellent follow-up, knowledgeable, personable, and genuinely enthusiastic about great automobiles. He made the entire process enjoyable and relaxed. I wouldn’t describe it as a typical sales environment; it was much more of an experience environment—congenial, professional, and zero pressure. That experience continued after the purchase with Larry, the dealership’s “tech wizard.” He took the time to connect my phone, walk me through the technology, and help me get everything set up in ... Read More

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Google Aug 11, 2026

Jeffrey Reed was extremely helpful in helping me make the purchase of my new BMW. The whole transaction was extremely smooth and enjoyable throughout. I would definitely recommend. Thanks again Jeffrey for assisting me!!

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Google Aug 11, 2026

I recently purchased an X3 from BMW of West St. Louis and had a great experience working with Anes Talic. From the beginning, Anes was easy to work with, responsive, and transparent throughout the entire process. I really appreciated that I never felt pressured or rushed into making a decision. Anes kept me informed, answered my questions honestly, and gave me the time and space to make sure I was comfortable with everything before moving forward. He was professional and personable from start to finish, and ultimately made the entire buying experience straightforward and enjoyable. I’m extremely happy with ... Read More

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Google Aug 8, 2026

I had a great experience with Anes as my salesperson. He was very knowledgeable and professional. He was not pushy at all. It was a pleasant experience buying my new BMW Quick and Easy no pressure at all. Highly recommend this dealership!

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Google Aug 8, 2026

Sina Karina is Very friendly and kind to help us in the entire process .

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Google Aug 7, 2026

my wife and I went in last Saturday mostly to research buying my first bmw. my salesman Jeffrey knew I wasn't ready that day, but spent probably an hour and a half with us anyway. I couldn't have found anyone more knowledgeable and pleasant to work with. we will be back!!

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Google Aug 7, 2026

sina was great fantastic service and dave was great

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Google Aug 5, 2026

Fantastic experience in working with Wendy Walsh. Highly recommend

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Google Aug 3, 2026

Thanks Dave Ware for the beautiful M3! My family has bought a handful from Dave and it’s always a smooth and pleasant experience.

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Google Aug 3, 2026

I had a great experience with WC BMW and my salesman Kyle! I really intended to just look and didn’t show up to the dealership till 3:30 on Saturday, no intention of buying a car. Kyle was so nice and not at all pushy. He worked very hard to get me the best deal possible, like he was buying a car for himself, and I just couldn’t turn it down. He recommended the right car for me because I didn’t know what I really needed. I love my car, it is absolutely the perfect car for my needs ... Read More

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Google Aug 3, 2026

Seamless, quick, professional and friendly. Not like some other guys... If you are in the market, go to them and ask for Wendy. P.S. she might have a good story about Panda's to tell.

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Google Aug 1, 2026

AJ did a great job from start to finish. He listened to what I wanted, answered my questions, guided me to what we could do, and didn't stop until he found the build I wanted. He made sure every detail was in place, on the car and with incentives and discounts. I relied on him for far more since I'm not in St Louis, and he came through. I would gladly work with AJ any time.

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Google Aug 1, 2026

What a great experience today was as I purchased a BMW with my wife. AJ Freeman took care of us from the time we walked into the showroom til the moment we drove away. He is definitely someone I grew to trust and would recommend to anyone.

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DealerRater Aug 1, 2026

Had a great experience with AJ. He was patient, answered my questions and explained what we could do, and he didn't quit until he found the build I wanted. And he was there to make sure every detail was in place, on the car and in the deal, and he literally made sure my X5 was delivered - shipped from xx Louis to Seattle. I'd definitely work with AJ again.

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Google Aug 1, 2026

If you're looking to buy a car, I highly recommend working with Anes! From the very beginning, he was upfront, honest, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made the entire process easy and stress-free. What stood out the most was how genuine and easy he was to connect with—I always felt like he had my best interests in mind. It's not often you come across someone who is both knowledgeable and trustworthy, and Anes is exactly that. I would absolutely recommend him to ... Read More

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Google Aug 1, 2026

I didn’t end up buying a vehicle but Adel was very knowledgeable and showed me plenty of bmws. He was patient with me and never made me feel pressured. He took his time and answered all of my questions. I would definitely recommend purchasing from him if you happen to be looking for a car.

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Google Jul 31, 2026

Sina and Kyle they gave us good attention while purchasing a new x5 today.

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Google Jul 31, 2026

Just bought a car from SAI The best experience top notch!

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Google Jul 31, 2026

Anes is top notch. Very professional and efficient, I will be back to work with him and will certainly refer others

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Google Jul 30, 2026

Sina and Sai did a great job helping me with my new bmw!

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Google Jul 30, 2026

Had a great experience working with Edin! He made the whole car-buying process super smooth and easy to navigate. Top-tier service - definitely ask for Edin if you're coming here!

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Google Jul 30, 2026

Great buying experience, I went in search for an X5 that I saw online come to find out it was sold but with the help of Adel my sales rep we managed to find an X5 50e hybrid plug in with way more power and efficiency!! Bob was totally transparent in finance and managed to squeeze super low APR as well as a long term warranty! Thanks BMW west

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Google Jul 29, 2026

A huge thank you to Mindy, Holly, Alex and the entire service team for always being so kind, professional, and dedicated. They consistently provide exceptional customer service and make every visit a great experience. It’s refreshing to work with a team that truly cares about their customers. I live downtown and gladly drive to West County because their outstanding service is absolutely worth the trip. Highly recommend!

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DealerRater Jun 30, 2026

I recently purchased a 2026 BMW X5 50e, and I had a great experience working with Kyle Simmons. He was incredibly pleasant, attentive, and focused on making sure all of my questions were answered. What I appreciated most was his transparent and honest approach. When we went over the details of the plug-in hybrid technology, he made sure to double-check everything with his team so that I had the most accurate information. He was patient throughout the entire process and never made me feel rushed or pressured. The entire transaction was smooth, straightforward, and genuinely enjoyable. If you want an stress-free ... Read More

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DealerRater Jun 1, 2026

Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge ... Read More

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DealerRater May 27, 2026

This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE

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DealerRater May 16, 2026

We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no. My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed. I drove 2.5 hours to pick up this vehicle ... Read More

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DealerRater Apr 9, 2026

BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again.

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DealerRater Apr 7, 2026

We had an amazing experience working with Joshua when purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgeable, patient, and took the time to answer all of our questions, making the entire process smooth and stress-free. He really went above and beyond to make sure we were comfortable and confident in our decision. If you’re looking to buy a car, I highly recommend asking for Joshua. We couldn’t be happier with our experience!

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DealerRater Apr 2, 2026

Great day today at West County BMW! We are thrilled with how well we were treated throughout the process!

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DealerRater Apr 1, 2026

Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so.

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DealerRater Mar 31, 2026

Sina made the process of buying a vehicle so easy and smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone.

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DealerRater Mar 25, 2026

Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience!

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DealerRater Mar 25, 2026

It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon!

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DealerRater Mar 23, 2026

Armin has handled multiples purchases for us. Very thorough, efficient, and personable. We keep returning to him and West County BMW.

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DealerRater Mar 22, 2026

Dave is the best. Forthright, knowledgeable and genuinely tries to provide the best buying experience.

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DealerRater Mar 20, 2026

Craig was a very professional and Kind salesman. He was very knowledgeable about the X3 and answered all my questions. I had previously bought a BMW and I thought Craig was a better Salesman and very easy to talk to. I am so glad I came to BMW West and everyone treated me Good and with much Respect!! Thanks

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DealerRater Mar 20, 2026

Best car buying experience in 30 years. Craig was great and made the whole process very easy.

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